Sleeps12.com Reviews

4.91 Rating 600 Reviews
99 %
of reviewers recommend Sleeps12.com
Merchant Metrics
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
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About Sleeps12.com:

We work hard at Sleeps 12 to make sure your stay is the best ever. Come and spend time at our beautiful big cottages and houses; perfect for large group holidays, celebrations, hen weekends and corporate team building breaks or hospitality.

It’s all about having a relaxing time in gorgeous surroundings – time to unwind, to be together and make wonderful memories. Our big holiday houses aren’t just places to stay, they’re places to enjoy.

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Phone:

01823 665500

We have booked an amazing property through Sleeps12 for my husbands 40th. Sadly we have had to rearrange due to Covid19 and they have gone above and beyond to accommodate us rebooking for next year. Very grateful as they have done more than was required contractually. Very impressed. We look forward to our stay next year. Thank you Sleeps12.
Thank you for taking the time to leave such a lovely review, it really is very much appreciated.
We have had excellent service from you. Plenty of information (with a light touch). Very professional at all stages of booking. We had a great stay.
Thank you, very much apreciated.
Knowledgeable team and property (Croftview) was fantastic, absolutely fabulous. Arrival information very clear.
Pleased you enjoyed your stay at Croftview. Thank you for your review.
Efficient, speedy, reliable.
Thanks
We stayed at Berry House and it was ideal for our large family holiday. There was plenty of room for us all and the pool was really enjoyed by adults and children alike. The outside space was ideal for barbecues and the aga in the kitchen was well used. A lovely house in a lovely location We could not have asked for anything better from Sleeps12. Would recommend them to friends and family
Great to hear you enjoyed your stay and thank you for your kind words.
Good communication all the way through our booking
Thank you
FANTASTIC !!!!......
Thanks
Service received from sleep.com was excellent, highly recommended and I would use them again in the future
Thank you
good service.
Thanks
We loved the historical character of the house - it was also very spacious for the ten of us. The Jacuzzi was a hit and we appreciated the games room during a wet morning. Lovely to be able to hike out directly from the house to nearby NT Dumpdon Hill Fort. Finally I must mention the lovely gift of a bottle of champagne to help us celebrate my 80th Birthday!
Thank you. Pleased to hear you had such a great time at Pippinsands in Devon and enjoyed your 80th birthday celebrations.
This is the second time we have used Sleeps12 and on both occasions we have received excellent service. We have been kept informed as to the progress of the bookings and Sleeps12 have dealt with our queries promptly and efficiently. Properties have been exactly as described with good information on the surrounding areas. Highly recommended.
Thank you for your positive review.
We had a wonderful time staying at the Dustings. Spotlessly clean. Fab local pub. Highly recommend.
Thank you.
Sleeps 12 are a fantastic company and provided great service. We had the most amazing holiday at one of their properties, Fuzzy Orchard. The property itself is beautiful, it is immaculate and has everything you need. The pool is fantastic and the kids spent many hours in there, they loved it. The hot tub is great and the bbq hut is a fantastic entertaining space. The grounds are beautiful too, from the huge garden with all the play equipment to the drive up surrounded by beautiful countryside and immaculately kept. It really is idyllic with an abundance of wildlife which we really loved to watch. The owner, Ashley was so helpful, we were delayed and had a shopping order arriving and he took that in for us and put it away and when we arrived there was a lovely homemade cake left for us which was delicious. If I could give more than 5 stars I would, we honestly could not fault anything! Thank you sleeps 12 for an amazing holiday.
Thank you, we really appreciate your kind words. Great to hear you had a good experience from booking through to enjoying a wonderful stay.
We enjoyed another good visit to Garden Court and met the owner, Jake for first time, as last year we were more restricted by Covid regulations. The weather was not kind, but we managed one BBQ then ate indoors as the rain returned. With a pool house concealed by the stunning, mature garden, the weather didn't matter at all, and the games room was another happy distraction for the grandchildren. This section of our family love meeting at Garden Court and enjoying a happy staycation in the lee of the beautiful Box Hill which appears almost like an extension of the garden.
Thank you for taking the time to leave such a lovely review, I'm pleased the weather didn't affect your holiday.
I would give 5 stars but last year(covid) was a bit short on communication when we didn't know if our holiday would be cancelled or moved to the following year (2021) Other than that it was great.
Thank you for your review, hopefully next time you book we ensure you get a 5 star experience.
Stayed in Thorncombe for 4 nights last week age ranges from 3 up to 90, we were all very impressed with the property. The living room was nice and spacious and the sky tv was an added bonus too. The kitchen was a good size and had everything we needed. All the bedrooms were well made up exactly as requested and all nice and clean. One small point to be aware of, the weather was quite nice when we stayed, the three upstairs bedrooms were extremely warm even with all the windows open, it may be worth taking a fan with you if you're going to be staying those rooms. The pool was fantastic, despite the pool room getting warm when the windows and doors were shut, the pool itself was a lovely temperature. Taunton is about a 20 minute drive away and if you needed most things you'd find them there. We were very impressed with Thorncombe and will certainly look to return.
Thanks for taking the time to leave such a nice review. We are pleased you had such a good time at Thorncombe.
Well managed, clear instructions and helpful.
Thank you.
Highly recommend Sleeps12. Very good communication. information provided about the booking and property was great.
Sleeps12.com 5 star review on 5th July 2021 Sleeps12.com 5 star review on 5th July 2021
Thank you for your review. We are pleased you enjoyed your time at Riverside in Somerset.
Everything you could wish for
Thank you
One word. AMAZING 🤩
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Thanks Samantha, pleased to hear you had a great time at Pound Farm in Somerset.
Excellent communication and very helpful & knowledgeable staff. Highly recommended.
Thank you for your kind words.
Sleeps12.com is rated 4.91 based on 600 reviews