Sleeps12.com Reviews

4.90 Rating 532 Reviews
98 %
of reviewers recommend Sleeps12.com
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About Sleeps12.com:

We work hard at Sleeps 12 to make sure your stay is the best ever. Come and spend time at our beautiful big cottages and houses; perfect for large group holidays, celebrations, hen weekends and corporate team building breaks or hospitality.

It’s all about having a relaxing time in gorgeous surroundings – time to unwind, to be together and make wonderful memories. Our big holiday houses aren’t just places to stay, they’re places to enjoy.

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01823 665500

Fantastic family house. Would recommend it to our family and friends. For a holiday. Pool was beautifully warm.The only reason we gave the house four out of five. Is the lack of showers.
Thank you.
A lovely character house, which has a number of very useful facilities. The large communal spaces work really well, however lovely to also have the smaller lounges for a few quiet moments.
Great to have the hot tub, with wonderful countryside views. There are also play facilities for children and a games room to suit various age groups.
The only thing which would have improved it for us would have been some football goals in our garden, easier for us to supervise and fewer balls in the nettles.
Thank you.
We all very much enjoyed our stay at Dustings and there was plenty of room for all the grandchildren to have lots of fun together in the house. Good points were - 2 washing machines and tumble dryers, Aga (we have a Rayburn and our eldest daughter has an Aga), Plenty of space and a good games room. Ice dispenser was good along with a plentiful supply of cubes. Lovely big Hot Tub. The owners very helpful and hot tub checked for chemical levels. Bathrooms were good but no shaving points, lights over the mirror or shelves for kit.
Areas needing improvement are: wardrobes in all bedrooms ( only a few had them), the Kitchen units were very tired and no storage space for dry foods. Also there was one knife short. Two kettles for a group of 16 would have been helpful as well as a big larder fridge.
Our children would have liked more garden furniture but that was probably because the weather was brilliant and we all had lots of fun in the very large garden.
PS one of the electrically operated Velux windows had no active controls and some blinds were broken. These minor things need sorting out to keep it up to scratch.
Howard & Joan Gander
Thank you for taking the time to leave your review. It is really important to us and we will pass on your comments to the owner for you.
Enjoyed the break in general. Couple of areas could be improved. Neighbours clearly don’t want a holiday home next door and their dogs will bark very early. Builders also provide a lot of noise, almost to make a point.

House itself was lovely and the garden was beautiful.
Shame you can’t stay out past 11pm, but assume that is down to the neighbour issue above.

Facilities were good. Really nice size and overall enjoyed the break.
Thank you for taking the time to leave your review and letting us know about the neighbours, this really helps us going forward.
Prompt response to queries.
Thank you.
Good
Thank you.
A lovely house and garden but a few problems. There is constant traffic noise and occasionally trains can be heard. The kitchen lacks many items, no coffee maker of any sort, no large teapot, no milk jug or sugar bowl, no potato peeler, no oven gloves, no wooden cheese board. The bath towels provided were very skimpy, one bath plug did not work, one curtain rail fell off the wall the first time the curtains were drawn, however the owner did come quickly and fix this. Several windows would not open, a nuisance in the hot weather. The gardens and the pool were great.
Thank you for taking the time to leave your review, it is very much appreciated and enables us to make sure any issues that need addressing are done so promptly.
Small issues quickly rectified. Settee needs urgently replacing most uncomfortable. Didn’t feel property had been deep cleaned as per govt COVID guidelines however once we settled in we had an enjoyable holiday in Foxcombe
Thank you for taking the time to leave your review. I will pass this onto the owner and make sure any issues are dealt with.
Great house with a seamless check in.
We had a fabulous time at Otterhead House and the property was of a high standard.
We particularly loved the cinema room, and the spaciousness in the house.
The master bedroom above the kitchen commands spectacular views of the garden below and the surrounding countryside, through its floor to ceiling double aspect floor to ceiling windows.
The location above the main kitchen did mean that whenever anyone was up late, or early below, the noise carried so i would recommend good earplugs and ...maybe less wine.
What we particularly liked was the recommendations for additional services, which we used.
Jackie's Cakes was AMAZING and plentiful for afternoon tea which we had delivered on arrival(would highly recommend this) and Marc Jerem came to the house and prepared the most delicious meal for us on our last night. Still craving the fish cakes...
A stunning place.
Thank you.
This was our second family holiday with Sleeps12. It is difficult to find large properties to suit three generations within a large [and growing] family but both properties have been excellent. Spacious, with ensuite shower rooms and additional benefit of a heated pool and games room.
Thank you.
Efficient and friendly. System sends out notices that payments should have been made before they are actually due!
Thank you.
Lovely house and pool, kitchen fabulously equipped and all exceptionally clean.
Only downside is the horrendous amount of flies due to the neighbouring farm.
Also the 9.30am checkout with a big family is challenging!!!!
Thank you for taking the time to leave your review, it really is appreciated.
I was satisfied with the polite service i received from sleeps 12. I did sometimes get the answer machine during office hours, but usually got a call back quite swiftly. We will be back, thankyou.
Thank you. We are a small business so often on the other line, but will always get back to everyone who leaves a message.
Nice venue for four generations of a family to celebrate a 50th birthday. Well equipped for catering. Comfortable rooms - bedrooms and lounges. Lovely long weekend!
Thank you.
Speedy and helpful response. Lovely property that was as described.
Thank you.
House was well appointed and presented ... interestingly quirky ... and comfortable ... the instructions were spot on and the owner called in on the first night to confirm all was ok and answer any queries we had ... suited us 10 adults with two children and a baby . Lovely place
Thank you for taking the time to leave a review for your stay at Halse Water House in Somerset, it is very much appreciated.
They was very helpful and protery was as pictured
Thank you
Lovely house with everything to keep a family amused. However, being critical there was an easy chair downstairs showing signs of wear, broken floor tiles. (One wonders how people manage to break floor tiles!) and a chipped glass. Nothing major. However, the downstairs bedroom window was warped and difficult to close making security an issue. The grounds are wonderfully kept, and the house very clean and the pool also.. The situation is unique and a truly peaceful setting. We very much enjoyed our long weekend and would have given five stars but for the niggles, all of which could easily be rectified.
Thank you for your review it is very much appreciated. We will let the owner know about the tiles etc so that this can all be rectified. Many thanks.
Fantastic spacious character house with good facilities nice for an off the beaten track escape
Thank you.
Very good and friendly people. Nice place to stay.
Thank you.
Sleeps12.com is rated 4.90 based on 532 reviews