4.90 Rating 528 Reviews
98 %
of reviewers recommend
Merchant Metrics
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
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We work hard at Sleeps 12 to make sure your stay is the best ever. Come and spend time at our beautiful big cottages and houses; perfect for large group holidays, celebrations, hen weekends and corporate team building breaks or hospitality.

It’s all about having a relaxing time in gorgeous surroundings – time to unwind, to be together and make wonderful memories. Our big holiday houses aren’t just places to stay, they’re places to enjoy.

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01823 665500

No personal service
Curt response to queries
Bombarded by nagging emails
No sense of ongoing relationship
Will try not to book through sleeps12 again
Shame given the number of hols booked through you
Hello Katie - At we really do endeavour to provide the best service possible and welcome all feedback to help us improve our service, so thank you for drawing this to our attention and we are very sorry that we failed on this occasion. We have scheduled a training session and shall use this information to help us improve our performance and customer service. We hope this didn't detract from your celebrations and that you enjoyed your stay. is rated 4.90 based on 528 reviews