4.86 Rating 405 Reviews
97 %
of reviewers recommend
Merchant Metrics
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
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We work hard at Sleeps 12 to make sure your stay is the best ever. Come and spend time at our beautiful big cottages and houses; perfect for large group holidays, celebrations, hen weekends and corporate team building breaks or hospitality.

It’s all about having a relaxing time in gorgeous surroundings – time to unwind, to be together and make wonderful memories. Our big holiday houses aren’t just places to stay, they’re places to enjoy.

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01823 665500

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We have used Sleeps 12 on seven occasions as venues for our annual family holiday (ages 3 to 75) and are already booked for 2020. Every aspect of dealing with this company including the standard of the accommodation and the facilities provided are of the highest standard and quality. What is also evident is the company does not sit back on its laurels but continues to invest in and improve its properties. Highly recommended.
Thank you for taking the time to leave this wonderful feedback, we do love it when our guests return year on year.
No personal service Curt response to queries Bombarded by nagging emails No sense of ongoing relationship Will try not to book through sleeps12 again Shame given the number of hols booked through you
Helpful Report
Hello Katie - At we really do endeavour to provide the best service possible and welcome all feedback to help us improve our service, so thank you for drawing this to our attention and we are very sorry that we failed on this occasion. We have scheduled a training session and shall use this information to help us improve our performance and customer service. We hope this didn't detract from your celebrations and that you enjoyed your stay. is rated 4.86 based on 405 reviews