Skylightblinds Direct Reviews

Name: Skylightblinds Direct
Rating: 4.61

4.6 Rating 708 Reviews

90 %

of reviewers recommend Skylightblinds Direct

Company Reviews

Metrics

Info

4.6

Based on 708 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Skylightblinds Direct:

Here at Skylightblinds Direct we are the EXPERTS IN OUR FIELD.

Having manufactured blinds for 10 years and selling blinds online for over 15 years we have honed all of our resources into becoming the go to company, the “Experts” in everything Skylight Blinds related. Our dedicated factory manufactures our own brand blinds so suit all window makes and models. These include VELUX ®, Keylite ®, Dakstra ®, Fakro ® and Roto ® blinds to name but a few.

WE MOVE WITH THE TIMES! As technology and window fashions have changed so have we and we also now cater for windows with White frames and also hard to reach windows that require motorised solar powered roof blinds. Not to mention our new motorised horizontal skylight blinds that fit large expanses of glass such as Lantern windows.

Our blinds are made right here in the UK. Our dedicated factory manufactures up to 1000 skylight blinds per day and adhers to the strictest testing and quality control.

FREE 3 YEAR GUARANTEE! Every blind on our site comes with a fully comprehensive 3 year guarantee so you can shop with peace of mind.

FREE SAMPLES, as many as you require! If you are unsure of the colour or texture of the blind why not take advantage of our free service?

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Skylightblinds Direct 5 star review on 24th May 2025

170

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic after sales service for self fitting. Great blinds all I had hoped for”

Helpful Report

Thanks Ceri It was lovely working with you and the blinds look fabulous!

“Excellent product and customer service”

Helpful Report

“Not received my blinds yet, but unfortunately the service I’ve had so far pretty dreadful. Never got an order number and never get any updates spent £552 and got absolutely nothing to show for it. Customer service is dreadful.”

Helpful Report

Dear Eddie, We sincerely apologise for the inconvenience you've experienced with your order. It is our priority to keep our customers informed- It looks like an automated email confirming your order was sent when you placed the order, and an email and WhatsApp on what to expect. I have messaged you via Whatsapp directly. Thank you for your patience, and we appreciate your feedback. Warm regards, Team Skylightblinds Direct

“Easy service to use to order the blind, which came pretty promptly, well packed. The video instructions were ok, but could be more detailed. I managed to mount the blind upside down because my attention was not drawn to the fact that there's a right and a wrong way to mount the blind. Unfortunately I was unable to use the screws supplied as the plasterboard is hollow behind, but the mounting still worked well. It's definitely a two person job when the blind is 2.8 metres long! We discovered that one of the guide strings was damaged, and Naomi promptly sent a replacement. Really good customer service. Prompt, polite very eager to help. Thanks for a very good experience.”

Helpful Report

Hi Mark, Thank you so much for your detailed review! We're delighted to hear that you found our service easy to use and appreciated our customer support. We also appreciate your feedback regarding the installation instructions and will look into adding more detail to help our customers. It sounds like you tackled quite the project with that long blind, and we're glad you made it work despite the challenges. If you need any more assistance or have further questions, please don't hesitate to reach out. Warm wishes, Team Skylightblinds Direct

“Hi l am very pleased with my black-out blinds.”

Helpful Report

Hi there, Thank you for your fantastic review! We're thrilled to hear that you're pleased with your blackout blinds. If you have any questions or need assistance, feel free to reach out. Enjoy the benefits of your new blinds! Many thanks the team Skylightblinds Direct

“Great fitting blinds, don’t know why the shipping was nearly £10”

Helpful Report

Hi Lucas, Thank you for your review! We're glad to hear that you're happy with the fitting of your blinds. We understand that shipping costs can sometimes feel a bit high, and we appreciate your feedback. We strive to keep our service efficient, and your comments will help us improve. We offer free shipping for orders over £199. If you have any other thoughts or need assistance, we're here to help! Warm regards, Team Skylightblinds Direct

“Arrived quickly, well priced, easy to fit. No issues!”

Helpful Report

Hi Beverley, Thank you so much for your wonderful review! We're excited to hear that your order arrived quickly, was well-priced, and easy to fit. It’s great to know everything went smoothly for you! If there's ever anything we can assist you with in the future, please don’t hesitate to reach out. Warm wishes, Team Skylightblinds Direct

“Very happy with the blinds i ordered. Fitment was perfect, i would suggest supplying longer screws for fixing frame into place. Other than that very happy. Promt delivery aswell.”

Helpful Report

Hi Amardeep, Thank you for your positive review! We're delighted to hear that you're happy with your blinds and that the fitment was perfect. We appreciate your suggestion regarding the longer screws for fixing the frame and will take that into consideration. It's great to know you received your order promptly! If you have any further questions or need assistance, please don't hesitate to reach out. Best wishes, Team Skylightblinds Direct

“Great help thank you fits perfectly well order again”

Helpful Report

Hi Julie, Thank you so much for your wonderful review! We're thrilled to hear that our blinds fit perfectly and that you found our assistance helpful. Your satisfaction is our priority, and we're here to support you whenever you need. Warm wishes, Team Skylightblinds Direct

“Received promptly, fits window will”

Helpful Report

“I haven't even received the blinds yet, let alone fitted them! So it would be a little premature to try to review them. I can tell you that Skylight blinds Direct say they're very good. But they would I suppose!”

Helpful Report

Dear Lester, We appreciate your feedback. Warm regards, Team Skylightblinds Direct

“They are not too difficult to install and function perfectly”

Helpful Report

“Very pleased with the velux solar blinds. Really easy to fit, easy to pair remote control Good communication on delivery Would highly recommend using Skylightblinds Direct”

Helpful Report

“Very easy to find the correct blind. Slow delivery.”

Helpful Report

Hi Richard, thank you for your wonderful review! We're pleased to hear that you found it easy to find the right blind. We apologise for the slow delivery and appreciate your patience. Your feedback is invaluable to us as we continuously strive to improve our service. If there's anything else we can assist you with, please let us know!

“great, got the product, easy to fit thank you”

Helpful Report

Hi Matthew, thank you for your awesome review! We're really glad to hear that you found the product easy to fit. If you need any further assistance or have more questions, don’t hesitate to reach out. Enjoy your new blinds!

“Prompt efficient service would recommend.”

Helpful Report

Thank you for your fantastic review and recommendation! We're thrilled to hear that you found our service prompt and efficient. Your support means a lot to us. If you ever need assistance in the future, please feel free to reach out. Enjoy your blinds!

“Easy to put and black out really works”

Helpful Report

Hi Sarah, thank you for your amazing 5-star review! We're delighted to hear that you found the installation easy and that the blackout feature works perfectly. Your satisfaction is our priority! If you have any questions or need further assistance, feel free to reach out. Enjoy your new blinds!

“Great looking electric blind. I did have an issue within a couple of weeks, but they arrangede a collection, fixed the issue and returned it. Excellent customer service and very happy with the results”

Helpful Report

Hi Peter, thank you for your fantastic review! We're delighted to hear that you're enjoying your electric blind and that our team was able to address the issue so promptly. Excellent customer service is our top priority, and your satisfaction is what motivates us. If you need anything else in the future, just let us know!

“Easy to install, keep all the sun out”

Helpful Report

Hi Linda, thank you for your review! We're thrilled to hear that you found the installation easy and that our skylight blinds are effectively keeping the sun out. Your satisfaction is our top priority, and we appreciate your feedback. If you ever have any questions or need assistance, feel free to reach out!

“Had it for almost a year now. Instructions on website were clear on how to measure. To begin with I wasn't sure if roller or concertina blinds would be more appropriate for us, but a couple of email later and the pros and cons of each (relevent for what we wanted to do) made the decision easy. Delivery was straightforward with robust packaging. As suggested we constructed and tested it flat on the floor, before installing it. No issues. The trickiest thing for us was getting the measurements correct to allow for the frame depth as we were mounting it diagonally - definitely a case of measure 16times, cut once! Overall I'm very happy and it's made a surprisingly big difference to the room.”

Helpful Report

Hi Nicholas, thank you for your amazing review! We're so glad to hear that our measuring instructions were helpful and that our team could assist you in choosing the right blind for your needs. It’s great that the delivery and testing process went smoothly. Your tip about measuring precisely is spot on—accuracy makes all the difference! We're thrilled to know that the blinds have made such a positive impact in your room. If you ever need further support or have questions, don’t hesitate to contact us!

“Fantastic company to deal with, customer service was exceptional which is a rarity these days.”

Helpful Report

Hi Andrew, thank you for your fantastic feedback! We’re thrilled to hear that you had a great experience with our customer service. It’s our goal to provide exceptional support, and your kind words mean a lot to us. If you ever need assistance in the future, feel free to reach out!

Skylightblinds Direct is rated 4.6 based on 708 reviews