Skylightblinds Direct Reviews

Name: Skylightblinds Direct
Address: Onward Chambers, 34 Market Street, Hyde, Hyde, Cheshire West and Chester
Rating: 4.59

4.6 Rating 1,015 Reviews

90 %

of reviewers recommend Skylightblinds Direct

Company Reviews

Metrics

Info

4.6

Based on 1,015 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Skylightblinds Direct:

Here at Skylightblinds Direct we are the EXPERTS IN OUR FIELD.

Having manufactured blinds for 10 years and selling blinds online for over 15 years we have honed all of our resources into becoming the go to company, the “Experts” in everything Skylight Blinds related. Our dedicated factory manufactures our own brand blinds so suit all window makes and models. These include VELUX ®, Keylite ®, Dakstra ®, Fakro ® and Roto ® blinds to name but a few.

WE MOVE WITH THE TIMES! As technology and window fashions have changed so have we and we also now cater for windows with White frames and also hard to reach windows that require motorised solar powered roof blinds. Not to mention our new motorised horizontal skylight blinds that fit large expanses of glass such as Lantern windows.

Our blinds are made right here in the UK. Our dedicated factory manufactures up to 1000 skylight blinds per day and adhers to the strictest testing and quality control.

FREE 3 YEAR GUARANTEE! Every blind on our site comes with a fully comprehensive 3 year guarantee so you can shop with peace of mind.

FREE SAMPLES, as many as you require! If you are unsure of the colour or texture of the blind why not take advantage of our free service?

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Skylightblinds Direct 5 star review on 2nd October 2026

218

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not installed as yets as clip fixings require, Very Flt head screws and Skylight have not provided or recomended Screws ro fix clips throiugh drylining wll finish. Suggests that Skylight blind review this and provide all fixings, also the middle upstand on top of the Pelmet inpedes the fixing and should be reduce in size wherte possible.”

Helpful Report

Hi Ian, Thanks for your feedback. We’ll take your points about the clip fixings, screws, and the pelmet upstand into account. If you’d like to discuss this further, please contact our support team team@skylight-blinds-direct.co.uk Kind regards, Team Skylightblinds Direct

“Very long delay to get it delivered Despite measuring as advised, the blind didnt fit. We have adapted it as we could. The quality of the blind itself is excellent. Customer service good.”

Helpful Report

Hi Edyta, Thanks for sharing your experience. Sorry to hear about the long delivery and that the blind didn’t fit despite measuring as advised. It’s good to know the quality is excellent and that you found the customer service helpful. Kind regards, Team Skylightblinds Direct

“The ordering process excellent staff we talk to what's app very helpful and professional The delivery lead time and no updates is to long and frustrating as made and coming from Ireland”

Helpful Report

Hi Kevin, Thank you for your feedback. We’re glad the ordering process and WhatsApp support were helpful. We’re sorry the delivery lead time and lack of updates were frustrating, especially with the international shipping. Kind regards, Team Skylightblinds Direct

“Blinds are great and solve the problem of the flys round the lantern in the hot weather. My only problem with is how long they will last. There starting to sag slightly under the weight.”

Helpful Report

Hi Antony, Thanks for your message. I suggest you sort this out ASAP before it gets bad. Please see five of our fitting instructions on how to overcome this. https://www.skylight-blinds-direct.co.uk/media/Qhk19Pq1AVlu8LIhuAec.pdf many thanks, Naomi.

“5 weeks still waiting for our blind”

Helpful Report

So sorry Andrew, hope you have it now?

“Impossible for an elderly person to install and not made clear at the point of purchase. Any physical help with installation costs a fortune in my case up to £600 I would not advise you to buy this product unless you have organised help which is costly. The non electric version is very difficult to manipulate especially if the lantern roof area is large and you are not a young person. You have been warned. Unfortunately not many manufacturers make a product like this so they have cornered the market and can do what they like. It is a shame about these problems because the blind works well and certainly keeps off heat and sun but I’ve no idea how you would keep it clean so that is going to be a future problem. There is a problem solving information sheet provided to help any problems after installation like the blind flopping at the edges which does happen but very difficult for the lay person to follow and difficult without help from a professional, particularly for the elderly. In summary don’t buy this unless you are young very competent DIY person with help from another young competent DIY person or builder.”

Helpful Report

Thank you for taking the time to leave such detailed feedback, Michael. We’re pleased to hear that the blind itself is working well and making a real difference to the heat and sunlight in your room. We’re sorry that you found the installation and operation more difficult than expected. These are sold as DIY self-fit blinds, and larger blinds can require two people to install. We would just like to clarify that we certainly wouldn't say these blinds are only suitable for younger people. We have customers in their 70s and beyond who successfully measure and fit their own blinds. It really comes down to an individual's DIY ability, confidence and mobility rather than age. Anyone who isn't comfortable with DIY, regardless of their age, may prefer to have some assistance. In your particular case, we did recommend the fitter that we use, but you told us that you preferred to use your own builder, which of course we completely respected. We provide detailed measuring and fitting instructions, videos and troubleshooting information, and we're always available to help with fine-tuning. With a larger manual blind, however, we would always recommend having another person available to help with the installation. We're genuinely pleased that despite the difficulties you experienced getting everything installed, the blind is now working well and keeping the heat and sun out, which is ultimately what it was designed to do. Many thanks, The Team Skylight Blinds Direct

“Build quality - Average Packaging - Poor. Slip bracket had moved, making it imposible to fix the 2 lengths together. Instructions - Avarage.”

Helpful Report

Thank you for your feedback, Sandy. We’re sorry to hear that the packaging and instructions didn't meet your expectations. In particular, we apologise that the slip bracket had moved during transit, making it difficult to join the two sections together. This isn't how the blind should arrive, and we appreciate how frustrating that must have been when you were trying to assemble it. We really appreciate you taking the time to highlight these points. Feedback on the packaging and fitting instructions is useful to us and helps us identify where we can improve the experience for future customers. Many thanks, The Team Skylight Blinds Direct

“Took forever to arrive. When arrived the fixings arent really fit for purpose. Instead of it being a skylight blind as advertised, it is a normal blind which you then just turn however, this means that the fixings which they 'expect' to be in wood are unlikely to be and therefore the blind would likely fall down unless you sort this out yourself. Not a huge issue perhaps but annoying for the price point. Average communication. Did fit well.”

Helpful Report

Thank you for taking the time to leave your feedback. We're sorry to hear your experience didn't fully meet your expectations. We appreciate your comments regarding the lead time, communication and the fixing method, and we'll take them on board as we continue to improve both our products and our customer experience. We're pleased to hear the blind fitted well in the end, but we're sorry the installation wasn't as straightforward as you had hoped. If there's anything we can do to help with the fitting or answer any questions, our support team would be happy to assist.

“The blind does exactly what it is supposed to do so there is no argument there, I do feel for what it is it’s very expensive, poor fittings so I used my own. Quality of the blind is good but as I said for the price it needs to be!”

Helpful Report

Thank you for your honest feedback, Kevin. We're pleased to hear the blind is performing exactly as you expected and that you're happy with its quality. We're sorry to hear you felt the fittings could be improved and that the overall price didn't represent the value you were hoping for. We really appreciate you taking the time to share your comments, as feedback like yours helps us continue to improve our products and service.

“So far I have been dealt with by an AI agent, who then handed me on to what I assume is another AI agent from the way the interaction is drafted. Some of it works ok, some of it is clearly madness. For example one part of the system is what sapping me about measurements with poor instructions and another is emailing me saying that I have already made a purchase (I haven’t) and asking for a review. I haven’t seen the product yet. We all want to keep prices down, but I would feel much happier if “Steve” the AI assistant was actually a human called Steve, or that when I specifically ask to engage with a human I was actually passed to a human not another version of the AI called “steve” with a slightly unconvincing profile pic :(((”

Helpful Report

Hi Jade, you spoke to Steve just now. I can see that in fact we have spoken to you lots on message and most was a human. We have responded quickly with lots of information. If you need any more information please reply to the whatsapps, emails or texts we have sent to you. Thanks Naomi

“The black out blind bought isn't totally blackout as no brush seals were installed inside the track, allowing light to bleed through. Only found this out when following the Skytrack instructions supplied. Also poor electrical connections on the factory installed driver. Copper conductors visible outside of the connections and found a lot of copper strands missing. Disconnected, cut cable back slightly, stripped insulation and remade connections. Parcel shipped via DHL was delivered to a totally different house. Realised when alerted by the email saying delivery was made and the photo wasn't of my safe place, which was worrying for a such a costly item. A bit disappointed on the whole for the money charged”

Helpful Report

Hi Dag, Thank you for your feedback. We’re sorry to hear about the light bleed due to missing brush seals, the electrical connection issue, and the DHL delivery mix-up. That isn’t the standard we aim for. Please contact our support team so we can arrange a remedy (seals or replacement parts, driver inspection, and redelivery/return assistance where needed) and investigate the delivery error with DHL. Kind regards, Team Skylightblinds Direct

“Hello, well it is a great product and it really does the trick keeping the heating in the room. However what you get for the money says it is hugely overpriced. Sorry but it's true.”

Helpful Report

Thank you for taking the time to leave a review, Tom. We’re glad the product is doing the job, and we’re sorry you feel it’s overpriced. We continually review pricing and value, and if you’d like, we can explore alternatives or promotions that might suit you better. Kind regards, Team Skylightblinds Direct

“Delivery - great, arranged a day I knew I could receive it. Price - OK, took advantage of small discount. Other companies charge a lot more for measuring and fitting, but here's the rub: Customer service closed over Christmas period (fine) but then not open until 12th January. Every time I spoke to the phone 'bot' I got an email back asking for more information, very frustrating when I just needed to speak to a real person. For a big 4m x 2m blind the fitting instruction video was not adequate. Nothing comes with paper instructions for a) fitting and installing the blind b) setting the remote. Issues: * easy to contact and speak to someone to buy the blind, no verbal contact since * for a big blind: inadequate fitting and NO installation instructions * no mention of how many people needed to fit such a big blind (as it needs to be fitted as one unit, and is heavy) * I was told that someone with average DIY would be fine with fitting and installing this, when in fact AI said there are clearly things that Joe Average would not be aware of, and is often best fitted by professional installers. The video on the webpage showing a small blind being connected (not installed) - even that doesn't show the two white side blocks being connected - needed to function the blind. Would definitely recommend watching the troubleshooting videos before attempting to install. Oh - and for a split piece side-rail - expect it to be pre-programmed to only go half way! Obviously!”

Helpful Report

“easy to fit but does not open and close smoothly.”

Helpful Report

“disappointing really didn't have pre drilled holes it should have a instruction leaflet with the product,apart from this the product is quite good”

Helpful Report

Thank you for your feedback, Robert. We're sorry the installation wasn't as straightforward as it should have been - our fitting instructions are available on our website with video guides, but you're right that having a printed leaflet in the box would be helpful, and we'll take that on board. If you need any help with the installation, please don't hesitate to get in touch with our team.

“The blinds arrived earlier than expected, unfortunately without the screws or remote control. Then closed for 2 weeks for Christmas so a little frustrating”

Helpful Report

Thank you for your feedback, Jo, and we're really sorry about the missing screws and remote control - that must have been very frustrating, especially with the Christmas closure timing. If you still need any help or parts, please get in touch with our team and we'll get everything sorted for you straight away.

“Blinds were fine found it quite difficult to seal around frame to complete blackout but eventually it was fine, blind movement very good and very easy to monuver altogether satisfied with purchase”

Helpful Report

Thanks John! Really pleased you persevered with the sealing - it can be a bit fiddly getting that perfect blackout seal, but sounds like you cracked it in the end. Great to hear the movement is smooth and easy to operate. Thanks for sticking with it and glad you're satisfied overall!

“Still waiting for delivery?”

Helpful Report

“Good delivery time all fitted but I have actually dimensions and they would have fitted correctly,but an allowance was made by skylight and now I have a gap on one end I have to make up somehow,for what it cost it should have been perfect !”

Helpful Report

So sorry about this. Please email sales@lifestyleblinds.com with all the details and we will find out what went wrong and how to sort out this problem. Many thanks

“We ordered their blackout blinds for our loft windows. The description says '100% thermal blackout fabric', which I think is misleading because while it does efficiently keep out the light it doesn't really keep much heat out on hot days. The room is as hot as it was before the blinds were fitted, so it's disappointing from that aspect. We were expecting a silver foil backing or a foil layer within the fabric, to help repel the heat, but they don't - just a light coloured reverse side of the blind. When you feel the blind when it is down on a hot day it feels just as hot as the glass.”

Helpful Report

Hi Suzanne. Our roof blinds are thermal but I suspect you are not using them correctly. You need to make sure that the blind is closed all day during the summer or the room will heat up. The fabric has a white thermal backing which reflects the heat off the back of the fabric before the heat comes into the room. If the heat is already in the room and then you close the blind the heat will be trapped in the room. Thanks Naomi

Skylightblinds Direct is rated 4.6 based on 1,015 reviews