skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 25,498 Reviews

90 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 25,498 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

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Phone:

03333 01 01 01

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Mohammed Fazli

Janine Clark

Christine Bowman

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Relatively easy but email to gain access took a long time in coming.”

Helpful Report

Posted 1 year ago

Hey Mark, Thank you for leaving a review. I am glad to hear that you found Skiddle easy to use!😁 Apologies for the delay in your email arriving💔 Have a great time at the event 🎉 AH Skiddle Customer Support Team

Posted 1 year ago

“Usual easy process , though I would like the option to send a digital ticket to friends and family for ease of access at the venue.”

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Posted 1 year ago

Hey Steve, Thank you for leaving a review. I am glad to hear that you found Skiddle easy to use! Not to worry, you can send a digital ticket to friends and family for ease of access at the venue! Please follow the link below on how to do this😁 https://help.skiddle.com/en/articles/5303358-how-do-i-move-the-order-over-to-someone-else-s-skiddle-account Have a great time at the event 🎉 AH Skiddle Customer Support Team

Posted 1 year ago

“It was easy enough”

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Posted 1 year ago

Hi Alex, Thank s for the feedback! Have a great time at the event 🎉 LC Skiddle Customer Support Team

Posted 1 year ago

“Pretty easy . And clear . So was able too beek my event with no trouble .Good work skiddle”

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Posted 1 year ago

Hi Kevin, Thank you for leaving a review. It's fantastic you find Skiddle clear. Have a great time at the event 🎉 LB Skiddle Customer Support Team

Posted 1 year ago

“Efficient though info on set times would have been welcome.”

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Posted 1 year ago

Hi Ben, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. For clarification, Skiddle is a ticket outlet that provides a self-service platform for promoters/event organisers to list and sell tickets. This means that we rely on the event organisers providing us with all relevant information so that we can provide this on the event listing. Have a lovely day! LB Skiddle Customer Support Team

Posted 1 year ago

“Easy to use and completed quickly”

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Posted 1 year ago

Hi Ruth, Thank you for leaving a review. I'm glad you found our system easy to use! Have a great time at the event 🎉 TC Skiddle Customer Support Team

Posted 1 year ago

“Yeah, solid, really good”

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Posted 1 year ago

Hi, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. Have a lovely day! CH Skiddle Customer Support Team

Posted 1 year ago

“Was a good night waiters in the buff was nice suprise, the strippers however .... never been to one of these so this was a first. The first stripper just stood there saluting, all set tbh i was bord n so was my group, the second stripper well he gave us the show i expected, full monty and more. Tickets fairly priced, customer service at hull buzz was fantastic they worked so hard all night, would i come again possibly.”

Helpful Report

Posted 1 year ago

Hi Nessa, Glad to hear you enjoyed the event! Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. MK Skiddle Customer Support Team

Posted 1 year ago

“would give 5 stars if they stop charging extras!”

Helpful Report

Posted 1 year ago

Hi Antonio, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Hopefully, this will change this to 5 star! JM Skiddle Customer Support Team

Posted 1 year ago

“Easy and quick process.”

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Posted 1 year ago

Hi Jay, Thank you for leaving a review. I'm glad you found the site quick and easy! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 year ago

“Enjoyed the music , but how can you run out of beer/cider !!!!!! Or was this a ruse for people to buy the shorts left on the table behind the servers ??”

Helpful Report

Posted 1 year ago

Hi Tony, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. JM Skiddle Customer Support Team

Posted 1 year ago

“Easygoing”

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Posted 1 year ago

Hi Ian, Thank you for leaving a review. I'm glad to hear you found us easygoing 😎 Have a lovely day! JM Skiddle Customer Support Team

Posted 1 year ago

“Fairly easy process”

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Posted 1 year ago

Hi there, Thank you for leaving a review. I'm glad you found the process fairly easy! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 year ago

“Happy with the ticket booking process, but the tickets are not released until the day before the event so now have to remember to download ticket rather than it being sent I disliked the push to have to install an app to view the tickets but reading further, it seems i can download a pdf. Can the pdf not just be emailed automatically when the tickets are released?”

Helpful Report

Posted 1 year ago

Hey Alec, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first so I have raised this feedback with the necessary team to see if this is something that can be looked into. Thanks, EC Skiddle Customer Support Team

Posted 1 year ago

“Good ticket service”

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Posted 1 year ago

Hi There, Thank you for leaving a review. We're glad to hear that you found booking with us to be a good service. Have a lovely day! JR Skiddle Customer Support Team

Posted 1 year ago

“Was hard to actually find the ticket site on Google. Had to get one of the performers to send me the link. Had been trying to buy a ticket for a few weeks. Not a lot of information. Was pretty smooth sailing when eventually found”

Helpful Report

Posted 1 year ago

Hey Susan, Thanks for your review. I am sorry to hear that you struggled to find the link to this event, however, I am glad that you managed to get your tickets from the link provided to you. Please get in contact with us if you would like to leave some feedback on this. AH Skiddle Customer Support Team

Posted 1 year ago

“Everything was straightforward apart from the site timing out whilst trying to read information and making payment.”

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Posted 1 year ago

Hi Suzanne, Thank you for leaving a review. Glad you found our booking platform easy and straightforward to use. Have a lovely day! LEB Skiddle Customer Support Team

Posted 1 year ago

“I paid for tickets and received tickets. Excellent service.”

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Posted 1 year ago

Hi Sean, Thank you for leaving a review. Glad you found our booking platform excellent. Have a lovely day! LEB Skiddle Customer Support Team

Posted 1 year ago

“No hidden or additional required charges. Quick and simple payment process.”

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Posted 1 year ago

Hi Rhys, Thanks for taking the time to leave a review. This is all great to hear! Have a great time at the event 🎉 LC Skiddle Customer Support Team

Posted 1 year ago

“Easy to use site.”

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Posted 1 year ago

Hi Richard, Thank you for leaving a review. We're glad you found our site easy to use! Have a great time at the event 🎉 LC Skiddle Customer Support Team

Posted 1 year ago

skiddle is rated 4.4 based on 25,498 reviews