skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 25,485 Reviews

90 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 25,485 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

Write Your review

Tell us how skiddle made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mohammed Fazli

Janine Clark

Christine Bowman

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Informative and easy to use website”

Helpful Report

Posted 1 year ago

Hi Ann, Thank you for leaving a review. I'm glad you find the website informative. Have a lovely day! JM Skiddle Customer Support Team

Posted 1 year ago

“It was very straightforward.”

Helpful Report

Posted 1 year ago

Hi Gillian, Thank you for leaving a review. I'm glad you found us straight forward. Have a lovely day! JM Skiddle Customer Support Team

Posted 1 year ago

“It is very creative”

Helpful Report

Posted 1 year ago

Hi there, Thank you for leaving a review. Have a lovely day! JM Skiddle Customer Support Team

Posted 1 year ago

“Very easy once my payment worked”

Helpful Report

Posted 1 year ago

Hi Paula, Thank you for leaving a review. I'm glad it went all good for you! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 year ago

“First experience using Skiddle. Found it a bit confusing at first. Message said no tickets available, even before 10am sale. I had to sign up to option to be alerted if tickets became available. I was not alerted. After 10am, I viewed Skiddle buy tickets option, and bought tickets. No issues from there on.”

Helpful Report

Posted 1 year ago

Hi Rod, Thank you for leaving a review. Sorry about the slow start there, glad we got there in the end! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 year ago

“Easy to book tickets and to check out. I didn't know you could join a queue prior to the ticket release so that they'll be held for you for 20 mins. It's a good idea but perhaps would be good to advertise this in advance. I found out by chance, luckily, as I went to the website prior to the ticket release. Otherwise the system was perfect.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for leaving a review. A queue is often on when there is a big on-sale, that is across the board. I'm glad you found our site perfect. Have a lovely day! JM Skiddle Customer Support Team

Posted 1 year ago

“I had to have 3 attempts at it as it timed me out! I actually got to the payment page and my card supplier approved it and then I was timed out! 8 minutes (less it seemed) is not long enough! Also it’s only luck that I had downloaded my card suppliers app a couple of weeks ago, and I could get on there and authorise payment. How would I have done it otherwise? Sometimes you have a choice of a text message or phone call, but there was no choice of that, on your website it only gave the option of going on the app! Funnily enough, my husband rang to pay our credit bill and he went straight through to Fraud - (obviously cos payment was aborted cos time ran out, then I did it again! ) so they were holding payment waiting for his call! Us oldies need more time! It’s my birthday 8th September so hoping for a good day out! Didn’t try to speak to anyone and live chat said ‘reply within 24 hours’ so just keep trying!”

Helpful Report

Posted 1 year ago

Hey Brend, Thank you for taking the time to leave your feedback. I am glad that you worked out how to get your tickets after all this. As you have now made an account with us, you won't have as much difficulty when purchasing tickets in the future on our website. Thanks, AH Skiddle Customer Support Team

Posted 1 year ago

“All was good except the price went up while I was booking as it moved from 2nd to 3rd allocation of presale tickets. No big deal, but not entirely fair”

Helpful Report

Posted 1 year ago

Hi Scott, Thank you for leaving a review. Promoters do control the pricing and allocation of tickets. Glad you were able to get the tickets you wanted though. Have a lovely day! 🎉 JM Skiddle Customer Support Team

Posted 1 year ago

“Becoming more irritating by the second”

Helpful Report

Posted 1 year ago

Hi there, Thank you for leaving a review. Please elaborate on this one? Have a lovely day! JM Skiddle Customer Support Team

Posted 1 year ago

“Disappointed that you didn’t do paper tickets.”

Helpful Report

Posted 1 year ago

Hi Alan, Thanks for taking the time to leave a review. Please be aware, Skiddle is a ticket outlet that provides a self-service platform for promoters/event organisers to list and sell tickets. Therefore, we provide 3 different delivery methods for promoters/event organisers to choose from. At the time of purchase, you will be able to see what delivery method the promoter has selected. It sounds like in this instance the delivery method is an E-Ticket/RapidScan. Although we cannot change the delivery method of your order, you can print a paper copy if you wish to do so. Please find below the link to our FAQ on how to print your tickets: https://bit.ly/4a7Er96 Have a lovely day! JR Skiddle Customer Support Team

Posted 1 year ago

“Easy to book nye tickets”

Helpful Report

Posted 1 year ago

Hi Lucy, Thank you for leaving a review. I'm glad to hear that found booking your tickets with Skiddle to be easy. Have a great time at the event 🎉 JR Skiddle Customer Support Team

Posted 1 year ago

“I have always used skiddle for my events. Great service”

Helpful Report

Posted 1 year ago

Hi Lynn, Thank you for leaving a review. I'm glad to hear that you have always had a great experience booking with us. Have a lovely day! JR Skiddle Customer Support Team

Posted 1 year ago

“Process is very smooth the only thing that could be changed is queue times start 10 mins before for presale i think it would be less stressful if its started earlier.”

Helpful Report

Posted 1 year ago

Hey there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see 😊 LC Skiddle Customer Support Team

Posted 1 year ago

“Very good service easy to use wish I had found it sooner”

Helpful Report

Posted 1 year ago

Hi there, Thank you for leaving a review. This is great to hear! We hope you continue to use Skiddle 😊 Have a great time at the event 🎉 LC Skiddle Customer Support Team

Posted 1 year ago

“Quite easy to follow instructions on buying tickets and using the app.”

Helpful Report

Posted 1 year ago

Hi Cliff, Thank you for leaving a review. I'm glad you found it easy via the app. Have a lovely day! JM Skiddle Customer Support Team

Posted 1 year ago

“Straight forward but did take a few hours to acknowledge purchase and issue tickets”

Helpful Report

Posted 1 year ago

Hi David, Thank you for leaving a review. When Skiddle are notified an order has been made, a confirmation email is sent immediately. I'm sorry to hear you experienced a delay. Have a great time at the event 🎉 LC Skiddle Customer Support Team

Posted 1 year ago

“Excellent”

Helpful Report

Posted 1 year ago

Hi, Thank you for leaving a review. Glad you found our booking platform excellent! Have a lovely day! LEB Skiddle Customer Support Team

Posted 1 year ago

“I eventually found how to get tickets Phew not as difficult as thought”

Helpful Report

Posted 1 year ago

Hi Sarah, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad it was not difficult to book your tickets. Have a lovely day!🎉 MK Skiddle Customer Support Team

Posted 1 year ago

“Maybe once tickets have been chosen. More time is given to the purchaser to complete transaction. Sometimes first payment card fails so more time needed”

Helpful Report

Posted 1 year ago

Hi Carl, Thank you for leaving a review. I will pass this on to the development team! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 year ago

“Always good with the service they provide for people”

Helpful Report

Posted 1 year ago

Hi William, Thank you for leaving a review. Service is like no other, if i don't say so myself! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 year ago

skiddle is rated 4.4 based on 25,485 reviews