skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 31,897 Reviews

88 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,897 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 16th August 2026

Kenneth Sterling Charles

Richard Rodney Willsher

288

Anonymous

Anonymous // 01/01/2019

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“Great experience”

Helpful Report

Posted 10 months ago

Hi Myeesha, Thank you for leaving a review. I'm glad to hear you has a great experience using Skiddle. Have a great time at the event 🎉 BP Skiddle Customer Support Team

Posted 10 months ago

“Improve your website for mobile, it's archaic and the way finding is poor. Model your app off Resident Advisor or Headfirst. You're lazy for not improving this apsect of your service.”

Helpful Report

Posted 10 months ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first so I have raised this with our development team to see if this is something that can be looked into. Thanks, BP Skiddle Customer Support Team

Posted 10 months ago

“I got an email to leave a review of my buying experience, but no tickets, no emailed tickets, the gig is tonight, I'll just have to hope taking the 'Review' email will get me in.”

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Posted 10 months ago

Hi Chris, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have just tried to give you a call to discuss the points raised but unfortunately wasn't able to get through. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, BP Skiddle Customer Support Team

Posted 10 months ago

“good easy to use”

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Posted 10 months ago

Hi there Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad you found using Skiddle easy to use! Have a great time at the event 🎉 BP Skiddle Customer Support Team

Posted 10 months ago

“Great app. The real stuff is in skiddle real!”

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Posted 10 months ago

Hi Craig Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm happy to hear you had a positive experience using Skiddle. Have a lovely day! BP Skiddle Customer Support Team

Posted 10 months ago

“Quick and easy to go through the booking process”

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Posted 10 months ago

Hi Dave Thank you for leaving a review. I'm glad you found using Skiddle quick and easy. Have a lovely day! BP Skiddle Customer Support Team

Posted 10 months ago

“Easy to use”

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Posted 10 months ago

Hi Janet Thank you for leaving a review. I'm glad you found using Skiddle easy! Have a lovely day! BP Skiddle Customer Support Team

Posted 10 months ago

“Easy & straight forward x”

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Posted 10 months ago

Hi Kate Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm happy to hear to found using Skiddle easy and straight forward. Have a great time at the event 🎉 BP Skiddle Customer Support Team

Posted 10 months ago

“Easy enough to navigate to book - finding the ticket is another step/obstacle to conquer!”

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Posted 10 months ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad you found using Skiddle simple and easy. Have a great time at the event 🎉 BP Skiddle Customer Support Team

Posted 10 months ago

“First time I've used Skiddle and it could not have been easier, very quick too!”

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Posted 10 months ago

Hi Kev, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad you found using Skiddle quick and easy. Have a great time at the event 🎉 BP Skiddle Customer Support Team

Posted 10 months ago

“Simple easy process”

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Posted 10 months ago

Hi Lynne, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad you found using Skiddle simple and easy. Have a great time at the event 🎉 BP Skiddle Customer Support Team

Posted 10 months ago

“The search function in the app is really poor”

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Posted 10 months ago

“It was very easy to get the tickets”

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Posted 10 months ago

Hi David, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad you found using Skiddle easy. Have a great time at the event 🎉 BP Skiddle Customer Support Team

Posted 10 months ago

“Everything was fantastic and the price is affordable 👌🏻”

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Posted 10 months ago

Hi Madlin, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad you found using Skiddle fantastic. Have a great time at the event 🎉 BP Skiddle Customer Support Team

Posted 10 months ago

“Simple instructions and easy to use”

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Posted 10 months ago

Hi Iain Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad you found using Skiddle simple and easy. Have a great time at the event 🎉 BP Skiddle Customer Support Team

Posted 10 months ago

“Skiddle is a great app for booking tickets. Easy to navigate, easy to order tickets and good customer service”

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Posted 10 months ago

Hi Lesley, Thank you for leaving a review. I'm happy to hear you found Skiddle easy to use. Have a lovely day! BP Skiddle Customer Support Team

Posted 10 months ago

“Awful. Took a booking and then cancelled the show within an hour of my booking, and only refunded the 3x ticket costs, not the booking fees, etc. Scandalous.”

Helpful Report

Posted 10 months ago

Hi there, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering booking fee credit on a future purchase and further information about this can be found within your automated refund email. BP Skiddle Customer Support Team

Posted 10 months ago

“2024 was wicked... amazing time. 2025 was so so so bad in everything. Queued more than actually enjoying ourselves. Im giving faith that 2026 is better, otherwise this will be my last time.”

Helpful Report

Posted 10 months ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. BP Skiddle Customer Support Team

Posted 10 months ago

“Easy to use digital tickets sent straight away”

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Posted 10 months ago

Hi Taryn, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm happy to hear you had a positive experience using Skiddle. Have a great time at the event 🎉 BP Skiddle Customer Support Team

Posted 10 months ago

“Excellent to navigate through”

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Posted 10 months ago

Hi Brandon, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad you found the Skiddle website easy to navigate. Have a lovely day! BP Skiddle Customer Support Team

Posted 10 months ago

skiddle is rated 4.4 based on 31,897 reviews