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skiddle Reviews

4.4 Rating 31,896 Reviews
88 %
of reviewers recommend skiddle
4.4
Based on 31,896 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read skiddle Reviews

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

Write Your review

simple and quick
Helpful Report
Posted 10 months ago
Hi Caterina, Thank you for leaving a review. Happy to hear you find Skiddle simple & quick. Have a lovely day! HW Skiddle Customer Support Team
Posted 10 months ago
All good very quick and easy
Helpful Report
Posted 10 months ago
Hi there, Thank you for leaving a review. Happy to hear you find Skiddle quick & easy to book with. Have a lovely day! HW Skiddle Customer Support Team
Posted 10 months ago
Booking was quick and easy. Thank you
Helpful Report
Posted 10 months ago
Hi there, Thank you for leaving a review. Happy to hear you find Skiddle quick & easy to use. Have a lovely day! HW Skiddle Customer Support Team
Posted 10 months ago
Straightforward to purchase tickets and able to pay with PayPal so all good
Helpful Report
Posted 10 months ago
Hi Mark, Thank you for leaving a review. Happy to hear you find Skiddle straightforward to use. Have a lovely day! HW Skiddle Customer Support Team
Posted 10 months ago
Although Skiddle seem to be a good agency for buying concert tickets, I personally donot like having to wait for tickets to be released weeks or even months after they have been paid for. I would prefer to have tickets immeadiately after being purchased.
Helpful Report
Posted 10 months ago
Hey Peter, In order to prevent ticket touting and unauthorised duplication, your Rapidscan barcodes may be temporarily suspended. This action is taken by the event organiser and not Skiddle. As a result, Skiddle cannot release your tickets any earlier than the specified date and time listed in your order. Tickets will typically be available for download up to 1 day before the event. To check the availability of your tickets, follow these steps: - Skiddle App: Visit the 'Tickets' tab, then select your event. - Skiddle Website: Go to your Order History page to check the status of your tickets. Thanks, HW Skiddle Customer Support Team
Posted 10 months ago
quick and easy
Helpful Report
Posted 10 months ago
Hi there, Thank you for leaving a review. Happy to hear you find Skiddle quick & easy to use. Have a lovely day! HW Skiddle Customer Support Team
Posted 10 months ago
Easy to use Very quick transaction
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Posted 10 months ago
Hi Kevin, Thank you for leaving a review. Happy to hear you find Skiddle an easy & quick booking platform. Have a lovely day! HW Skiddle Customer Support Team
Posted 10 months ago
Nice transaction
Helpful Report
Posted 10 months ago
Hey Nick, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team
Posted 10 months ago
An average, normal experience.
Helpful Report
Posted 10 months ago
Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team
Posted 10 months ago
took a while to get into area to book tickets
Helpful Report
Posted 10 months ago
Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team
Posted 10 months ago
I found it difficult to create an account and book/pay for my tickets before I was timed out at which time I had to re-input all my information again in the hope I didn't lose my selected seats in the meantime. I think that a longer window should be provided to giive you enough time to collate your information and maybe purchasing through Paypal would make it simpler as your address and payment details would be automatically available. This survey is premature as I have not received my ticket information or received the tickets through the mail as the survey continues to request details about.
Helpful Report
Posted 10 months ago
Hey Stephen, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first so I have raised this with our development team to see if this is something that can be looked into. Thanks, HW Skiddle Customer Support Team
Posted 10 months ago
I was bumped off the site twice and had to re-enter details. This was a bit frustrating. Thankfully all worked out ok in the end and I got tge tickets I needed.
Helpful Report
Posted 10 months ago
Hi there, Thank you for leaving a review. In future, if you need assistance with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team
Posted 10 months ago
No problem at all. Very straightforward
Helpful Report
Posted 10 months ago
Hi Chris, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team
Posted 10 months ago
They will spam you for reviews as if booking through them wasn't the sole option for getting tickets to an event. Would not recommend if other options were available. Make friends with promoters and offer them cash to let you in instead.
Helpful Report
Posted 10 months ago
Hi there, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team
Posted 10 months ago
Easy to use service
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Posted 10 months ago
Hi Susan, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team
Posted 10 months ago
Ok quite smooth
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Posted 10 months ago
Hi there, Thank you for leaving a review. Happy to hear you find Skiddle an easy booking platform. Have a lovely day! HW Skiddle Customer Support Team
Posted 10 months ago
Cool off button didn't work even though I was entering the exact same car details contacted customer support and no response for four days which left me outside of my cooling off period
Helpful Report
Posted 10 months ago
Hi Jamie, Thank you for your review. After receiving your feedback, I’m glad we were able to help resolve this query for you. We’d love to know how you feel about Skiddle since posting this review. Could I ask that you spare a few minutes to update your review? Thank you in advance! HW Skiddle Customer Support Team
Posted 10 months ago
Quick and easy to buy tickets and no hidden fees
Helpful Report
Posted 10 months ago
Hi Chris, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team
Posted 10 months ago
Thanks so much nice and straight forward
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Posted 10 months ago
Hi Paul, Thank you for leaving a review. Happy to hear you enjoy using Skiddle as a booking platform. Have a lovely day! HW Skiddle Customer Support Team
Posted 10 months ago
...........
Helpful Report
Posted 10 months ago
Hey Christine, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team
Posted 10 months ago
skiddle is rated 4.4 based on 31,896 reviews