skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 25,472 Reviews

90 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 25,472 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Mohammed Fazli

Janine Clark

Christine Bowman

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“No problem!”

Helpful Report

Posted 1 year ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use! Have a lovely day! LEB Skiddle Customer Support Team

Posted 1 year ago

“Pretty straightforward to use”

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Posted 1 year ago

Hi there, Thank you for leaving a review. I'm glad that you found Skiddle straightforward! Have a great time at the event 🎉 AH Skiddle Customer Support Team

Posted 1 year ago

“Easy to navigate.”

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Posted 1 year ago

Hi there, Thank you for leaving a review. I'm glad that you found Skiddle easy to navigate! Have a great time at the event 🎉 AH Skiddle Customer Support Team

Posted 1 year ago

“When I tried to book, it was showing availability both to early bird tickets and first release but it wouldn't let me choose not a single ticket and I had to buy the second release that was more expensive.”

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Posted 1 year ago

Hi There, Thank you for leaving your review. Ticket price and quantity available is set by the promoter of the event. Any queries regarding this are to be dealt with by them. Have a lovely day! MK Skiddle Customer Support Team

Posted 1 year ago

“Very good customer service when I eventually managed to communicate with a human being rather than a robot.”

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Posted 1 year ago

Hi There, Thank you for leaving a review. We are glad your query was resolved! Have a lovely day!🎉 MK Skiddle Customer Support Team

Posted 1 year ago

“Good service”

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Posted 1 year ago

Hi Roy, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you have had a positive experience with Skiddle! Have a lovely day! 🎉 MK Skiddle Customer Support Team

Posted 1 year ago

“Simple to use and able to purchase tickets quickly.”

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Posted 1 year ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 5 months ago

“Fairly easy to book tickets took a while to see how to get tickets”

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Posted 1 year ago

Hi there, Thank you for leaving a review! All information including how to download your tickets can be found in your confirmation email 😊 Have a great time at the event 🎉 LC Skiddle Customer Support Team

Posted 1 year ago

“Good quick way of purchasing tickets, but thought the booking fee of £1.25 for each ticket was too much”

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Posted 1 year ago

Hi Craig, Thank you for leaving a review. We're glad you had a simple booking experience! A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Have a great time at the event 🎉 LC Skiddle Customer Support Team

Posted 1 year ago

“Booked the tickets I wanted easily”

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Posted 1 year ago

Hi Angela, Thank you for leaving a review. This is what we like to hear! Have a great time at the event 🎉 LC Skiddle Customer Support Team

Posted 1 year ago

“Generally a positive experience, but I think 8 minutes to complete the transaction is a bit short, not everyone can do 100 words a minute, this has taken me 43 minutes so far ( not really , but you get my drift).”

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Posted 1 year ago

Hey Steve, Thanks for leaving a review, We have an 8-minute timer when checking out to ensure that customers all have a fair chance at purchasing tickets and to avoid ticket-touting. In future, if you log into your account before going to the basket you will experience less difficulty when purchasing your tickets. Have a great time at the event 🎉 AH Skiddle Customer Support Team

Posted 1 year ago

“Good”

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Posted 1 year ago

Hi Kaitlin, Thank you for leaving a review. We think we are good too, excellent even! Have a great time at the event 🎉 AH Skiddle Customer Support Team

Posted 1 year ago

“Easy to use”

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Posted 1 year ago

Hi Sue, Thank you for leaving a review. We're glad you found the site easy to use! Have a great time at the event 🎉 LC Skiddle Customer Support Team

Posted 1 year ago

“I have used this service before. Very happy with the service I received.”

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Posted 1 year ago

Hi there, Thank you for leaving a review. We're glad you chose to use Skiddle again! Have a great time at the event 🎉 LC Skiddle Customer Support Team

Posted 1 year ago

“Quick easy booking”

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Posted 1 year ago

Hi There, Thank you for leaving a review. We are glad you found it easy to book your ticket. Have a lovely day! 🎉 MK Skiddle Customer Support Team

Posted 1 year ago

“Not bad night that I spent today, but I hadn't found that alcohol and cocktails which I want to taste. Also, I simply waited a long time to place an order, although I asked the bartender to come over more than once”

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Posted 1 year ago

Hi Danil, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. MK Skiddle Customer Support Team

Posted 1 year ago

“Easy to book tickets, pretty straightforward I think , we’ll see how good it is when I need to remember how to access my tickets in 7 months when the event is on!”

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Posted 1 year ago

Hi There, Thank you for leaving a review. I'm glad you found the tickets straightforward to book! There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. Have a great time at the event 🎉 CJ Skiddle Customer Support Team

Posted 1 year ago

“Hi it was ok but you need a bit more time to finish the payment”

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Posted 1 year ago

Hi Robert, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. Have a lovely day! 🎉 CJ Skiddle Customer Support Team

Posted 1 year ago

“Easy to use”

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Posted 1 year ago

Hi Serean, Thank you for leaving a review. I'm glad you found Skiddle easy to use! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 year ago

“Informative and easy to use website”

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Posted 1 year ago

Hi Ann, Thank you for leaving a review. I'm glad you find the website informative. Have a lovely day! JM Skiddle Customer Support Team

Posted 1 year ago

skiddle is rated 4.4 based on 25,472 reviews