skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 29,600 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 29,600 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Craig William Kneller

279

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Recently booked two tickets for the beach fest at Skegness in July had no problem with the booking side of things can’t wait for July now 😀”

Helpful Report

Posted 3 months ago

Hi Darren, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 months ago

“Quick and easy.”

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Posted 3 months ago

Hi Jane, Thank you for leaving a review. Happy to hear you find Skidle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 months ago

“I tried to list a ticket I had bought for an earlier gig that I couldn't go to. The website said resell wasn't available yet the event was being advertised as being sold out on your website. I know people who were looking for tickets and closer to the date resell did become available and I directed them to your website after registering my ticket correctly for resale by you guys .. yet it didn't sell .. despite being "sold out" .. and this is with the extra insurance, which is a complete waste of time with so many exclusions in the cover. I will be using other agents in future. Society needs to go back to cash on the door.”

Helpful Report

Posted 3 months ago

Hi George, Thanks for your feedback. Re:Sell is a feature offered by Skiddle that allows you to resell your ticket(s), provided two criteria are met: The ticket type you purchased must be sold out. Note: "Currently unavailable" or "not on sale" tickets do not qualify for resale. The event promoter must have enabled the Re:Sell feature for that specific event. If your order is not eligible for Re:Sell, it means the promoter has not opted into this option for that event. Due to this being ultimately up to the event organisers, this is not within Skiddle's control. If Re:sell is unavailable due to the reasons outlined above, you can privately transfer your ticket(s) to someone else. For assistance with transferring your order, please visit our guide on how to transfer tickets: How do I send my tickets to someone else? - https://help.skiddle.com/en/articles/5303650-how-do-i-send-my-tickets-to-someone-else How do I move the order over to someone else’s Skiddle account? - https://help.skiddle.com/en/articles/5303358-how-do-i-move-the-order-over-to-someone-else-s-skiddle-account HW Skiddle Customer Support Team

Posted 3 months ago

“Very strange forward. Just had a bit of a problem with the password.”

Helpful Report

Posted 3 months ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 3 months ago

“I've used skiddle for tickets a few times and had no issues. Saw my next gig on Facebook. M”

Helpful Report

Posted 3 months ago

Hi M, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 months ago

“Easy site to use and access tickets.”

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Posted 3 months ago

Hi Robert, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 months ago

“it was really tough to actually get a ticket - the sytem seemed to crash and lag out lots of my friends did not get a ticket”

Helpful Report

Posted 3 months ago

Hi there, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 3 months ago

“Very straight forward process”

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Posted 3 months ago

Hi Steven, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 months ago

“Try it and see as the user experience was not as clear. I beleive there was no option for Apple pay.”

Helpful Report

Posted 3 months ago

Hi Naomi, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 3 months ago

“Very quick in providing tickets but should be able to download tickets immediately..I now find myself with the cost taken immediately yet tickets cant be downloaded till end of March next year..makes me anxious but did this last year for the same band and all ended up well”

Helpful Report

Posted 3 months ago

Hi Lee, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. In order to prevent ticket touting and unauthorised duplication, your Rapidscan barcodes may be temporarily suspended. This action is taken by the event organiser and not Skiddle. As a result, Skiddle cannot release your tickets any earlier than the specified date and time listed in your order. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 months ago

“Quickly booking , easy .Buy mistake I pay 2 times for same ticket after few min I get my money back.”

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Posted 3 months ago

Hi Olga, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 months ago

“Very easy to purchase tickets”

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Posted 3 months ago

Hi Debbie, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 months ago

“Very easy to purchase tickets”

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Posted 3 months ago

Hi Andy , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 3 months ago

“Each year, I find it a nightmare and it takes me ages.”

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Posted 3 months ago

“Easy to use”

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Posted 3 months ago

Hi Mandy, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 3 months ago

“👌🏿👌🏿👌🏿👌🏿👌🏿👌🏿👌🏿👌🏿👌🏿👌🏿👌🏿👌🏿👌🏿”

Helpful Report

Posted 3 months ago

Hi there , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 3 months ago

“Great. Easy to use”

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Posted 3 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 months ago

“Great app for tickets and easy to book”

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Posted 3 months ago

Hi Debbie, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 months ago

“Was fairly easy to book.”

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Posted 3 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 months ago

“Easy to follow prompts”

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Posted 3 months ago

Hi Clive, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 3 months ago

skiddle is rated 4.4 based on 29,600 reviews