skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 31,933 Reviews

88 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,933 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 16th August 2026

Kenneth Sterling Charles

Richard Rodney Willsher

288

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straight forward process got my tickets emailed 📧. Great service”

Helpful Report

Posted 1 year ago

Hi Urfan, Thank you for leaving a review. We’re glad to hear you found our site easy to use Have a great time at the event 🎉 AC Skiddle Customer Support Team

Posted 1 year ago

“Easy to download and use”

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Posted 1 year ago

Hi Neil, Thank you for leaving a review. We’re glad to hear you found our site easy to use! Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“Very easy to use”

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Posted 1 year ago

Hi David, Thank you for leaving a review. We’re glad to hear you found our site easy to use! Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“The app is easy to use, but what is an £8.50 booking fee and a £1.50 handling fee all about? It’s all digital, it’s a click of a button. I have no other way of booking these tickets but the extra charges are ridiculous.”

Helpful Report

Posted 1 year ago

Hi Tracey, Thank you for your feedback. It's great to hear our app is easily accessible. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. AC Skiddle Customer Support Team

Posted 1 year ago

“As tickets had sold out early for the gig, I went on the reserve list which proved to be a good move! I would recommend this to anyone. The system worked reliably and perfectly.”

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Posted 1 year ago

Hi Christine , Thank you for leaving a review. We're delighted to know that our service has been helpful to you. Have a great time at the event 🎉 AC Skiddle Customer Support Team

Posted 1 year ago

“Very straight forward”

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Posted 1 year ago

Hi there, Thank you for leaving a review. We’re glad to hear you found our site easy to use! Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“we had VIP tickets one year only to be told a day before the event that the VIP section was closed. Free CD and a drink to compensate. Not good enough. Won’t be going again after many years of enjoyment the event planners didn’t do enough to compensate for this mess.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. AC Skiddle Customer Support Team

Posted 1 year ago

“I’ve paid for tickets for an event in July it was postponed and now my tickets aren’t abalisnle for the event next week Please send me my tickets as you changed the event not me I’m really not happy”

Helpful Report

Posted 1 year ago

Hi Rebecca, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. AC Skiddle Customer Support Team

Posted 1 year ago

“Honestly an absolute con!!! Five tickets at £14 per head, then skashed prices to £4.95 a ticket after we had paid full price. Would not recommend not really sure what we paid for ticket wise. 1 man riding a motorbike and 2 guys doing a few jumps on bmx. Few fair rides, lots of standing around, rubbish sound system No hot air balloons. NEVER again !!! Refund please”

Helpful Report

Posted 1 year ago

Hi Selina, Thank you for your feedback. Skiddle is a self-service platform and the event organisers determine the ticket pricing structure themselves. Due to this, ticket prices are subject to change as agreed upon purchase. In the circumstances that promoters run a promotion\offer\reduction on the price of tickets, we're unfortunately unable to issue a refund. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. AC Skiddle Customer Support Team

Posted 1 year ago

“First time used & was quick & eat”

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Posted 1 year ago

Hi there, Thank you for leaving a review. It's wonderful to hear that Skiddle has been quick and helpful. Have a great time at the event 🎉 AC Skiddle Customer Support Team

Posted 1 year ago

“Easy to follow and book multiple tickets.”

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Posted 1 year ago

Hi Joanna, Thank you for leaving a review. We’re glad to hear you found our site easy to use! Have a great time at the event 🎉 AC Skiddle Customer Support Team

Posted 1 year ago

“Good service”

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Posted 1 year ago

Hi Michelle, Thank you for leaving a review. I'm glad that we could provide this service for you. Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“Good stuff”

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Posted 1 year ago

Hi there, Thank you for leaving a review. We're delighted to know that our service has been helpful to you. Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“Very poor service. Having acquired my tickets, I was immediately sent to the app and had to do the whole process from scratch again. This has now resulted in me paying for 4 tickets instead of 2. I straight away tried to cancel the 2 extra tickets but as I hadn't clicked the option for cancellation protection, this was denied. The reason for not needing this extra protection, is because I won't be cancelling my original 2 ticket order. The whole procedure is not straight forward and somewhat confusing, hence this double order! And to not honour the immediate cancellation of the extra tickets is not acceptable!”

Helpful Report

Posted 1 year ago

Hi Trudi, Thank you for leaving a review. I have been able to locate your order, therefore allowing me to request a refund for one of your orders this will be processed by the end of today and will take 3-5 working days for it to land in you bank from the original purchase. Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“Easy to use and a very quick service.”

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Posted 1 year ago

Hi Gary, Thank you for leaving a review. It's wonderful to hear that our service has been quick and helpful. Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“Easy booking and access to tickets in the app”

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Posted 1 year ago

Hi Joe, Thank you for leaving a review. It's great to hear our app is easily accessible. Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“I think that Skiddle has a great amount of fun activities for people to do and it is a very easy webpage and app for people to purchase thier tickets on.”

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Posted 1 year ago

Hi there, Thank you for leaving a review. It's wonderful to hear that our service has been quick and helpful. Have a lovely day! AC Skiddle Customer Support Team

Posted 1 year ago

“Way to many needles clicks and processes. Needs a much more streamlined process for users.”

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Posted 1 year ago

Hey Ben, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, AC Skiddle Customer Support Team

Posted 1 year ago

“Had to buy with a credit card and not my debit card, due to my bank doing a security check and didn't recognise your sub contractor for the ticket.”

Helpful Report

Posted 1 year ago

Hi Kym, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 year ago

“It was perfect , very easy to get a ticket”

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Posted 1 year ago

Hi Sarah, Thank you for leaving a review. We’re glad to hear you found our site easy to use! Have a great time at the event 🎉 AC Skiddle Customer Support Team

Posted 1 year ago

skiddle is rated 4.4 based on 31,933 reviews