skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 29,660 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 29,660 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Craig William Kneller

279

Anonymous

Anonymous // 01/01/2019

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English

“A great website to get information about entertainment events, and the tickets for those events. From live music to clubbing events, the breadth of information available makes choosing an event to go, or find out more about an event I'm considering going to very easy. The purchasing of tickets was simple and straightforward too, in my experience, from the waitlist queue (which didn't take long to get through), to the purchasing of tickets and getting that all important email confirmation, all done with a minimum of fuss. I've bought tickets through Skiddle before, and have even added my own events in the past, and would be more than comfortable doing so again.”

Helpful Report

Posted 4 months ago

Hi Andy, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. Great to hear about your positive experience using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“Easy to use and great to get E-Tickets emailed straight to you.”

Helpful Report

Posted 4 months ago

Hey Bernadette, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 4 months ago

“Easy to navigate the site and buy my ticket”

Helpful Report

Posted 4 months ago

Hi Desmond, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“Signed up to get discount promo code for event but no email came through to me before cut off date so had to pay full price, I question if this was on purpose! Live chat was a complete waste of time as robotic led answers, no return from email and was not going to waste more money by phoning a premium rate number”

Helpful Report

Posted 4 months ago

Hi Mark, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 4 months ago

“My first time purchase. Details of purchase method remembered. As a result my next purchase should be quick and easy.”

Helpful Report

Posted 4 months ago

Hi Mark, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“Always use skiddle love it”

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Posted 4 months ago

Hi Michelle, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“Simple to use!”

Helpful Report

Posted 4 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“Had to download the app to get tickets, rather than the website, which cut me out every time l tried to pay for tickets, which caused a bit of a panic as l went through Facebook and thought l’d been scammed again on there. To be fair the app was very straightforward and easy, although it won’t let me download the PDF so l can put in my wife’s birthday card.”

Helpful Report

Posted 4 months ago

Hi Gary, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 4 months ago

“Went to the grinchmas bottomless brunch (which was not even at brunch time) and nothing about it was grinch themed. I looked like an idiot with my grinch head band on, and the worst part was I got pulled on stage to play musical chairs as if I was 5 years old. I also felt that it was advertised to a younger generation, but everyone there was at least 30+. The Santa clause server was wearing his costume backwards, AND… the grinch was no where in sight.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 4 months ago

“Very good defo book again”

Helpful Report

Posted 4 months ago

Hi Mark, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“Easy to book also received a reminder when the sale opened for my tickets”

Helpful Report

Posted 4 months ago

Hey Julie, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 4 months ago

“Sound system could of been a bit better, other than that was a good event.”

Helpful Report

Posted 4 months ago

Hi Jake, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 4 months ago

“Couldn’t pay for the tickets on multiple goes meaning I kept loosing the selected seats… very frustrating”

Helpful Report

Posted 4 months ago

Hi Shelley, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 4 months ago

“Good to use”

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Posted 4 months ago

Hi Ste, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“Very good for discovering what's on in ur local area and also for free tickets”

Helpful Report

Posted 4 months ago

Hi Aldian, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“Simple and clear”

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Posted 4 months ago

Hi Melisha, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“Easy to order had to do 2 orders because I needed 13 tickets”

Helpful Report

Posted 4 months ago

Hi Julie, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“Excellent service as usual - very easy to buy from.”

Helpful Report

Posted 4 months ago

Hi Anita, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“Very easy platform to use.”

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Posted 4 months ago

Hi Kevin, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

“Simple process from start to finish. Thanks”

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Posted 4 months ago

Hi Graham, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 4 months ago

skiddle is rated 4.4 based on 29,660 reviews