skiddle Reviews

Name: skiddle
Rating: 4.41

4.4 Rating 24,878 Reviews

90 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 24,878 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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254

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very straight forward site to use”

Helpful Report

Posted 4 weeks ago

Hi Wendy , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 weeks ago

“Wait list worked, got the tickets I wanted.”

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Posted 4 weeks ago

Hi Samantha , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 weeks ago

“Very pleased aslong as I can get into the venue and enjoy the eve this review will stand.”

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Posted 1 month ago

Hi ian, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 weeks ago

“Great app with easy use”

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Posted 1 month ago

Hi Elise , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 weeks ago

“The only thing that I was annoyed about was that the tickets went so fast but I guess that’s not your fault but thank you anyway ❤️”

Helpful Report

Posted 1 month ago

Hey Cole, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, MK Skiddle Customer Support Team

Posted 4 weeks ago

“The process was quick and easy but I got a notification about tickets that no longer needed.”

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Posted 1 month ago

Hi Joshua, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“A very convenient platform. Some information feels duplicated, so perhaps data entry could be simplified. Nothing bad, just a suggestion.”

Helpful Report

Posted 1 month ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, MK Skiddle Customer Support Team

Posted 1 month ago

“Had to download acrobat so I can download ticket as a PDF but still an 18.50 ticket becomes 21.95 with booking fees and add ons not as easy as say ticket master and can’t download until July 5 th”

Helpful Report

Posted 1 month ago

Hi Colette, Thank you for your feedback. Skiddle is a self-service platform and the event organisers determine the ticket pricing structure themselves. Due to this, ticket prices are subject to change as agreed upon purchase. In the circumstances that promoters run a promotion\offer\reduction on the price of tickets, we're unfortunately unable to issue a refund. AB Skiddle Customer Support Team

Posted 1 month ago

“Booking was a bit confusing at first but find once I had worked out what to do”

Helpful Report

Posted 1 month ago

Hey Sue, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, AB Skiddle Customer Support Team

Posted 1 month ago

“Very good app. Eady to navigate around and book”

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Posted 1 month ago

Hi Mark Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Easy process.”

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Posted 1 month ago

Hi Gavin Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Worked ok . Printing out the tickets proved to be a problem”

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Posted 1 month ago

Hi Keith, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Easy to book, I decided to go to the event last minute, for the last 3 hours. I was disappointed that they hadn’t reduced the ticket price, for a later entry. But other than that it was simple and straightforward.”

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Posted 1 month ago

Hi Lou Thank you for your feedback. Skiddle is a self-service platform and the event organisers determine the ticket pricing structure themselves. Due to this, ticket prices are subject to change as agreed upon purchase. In the circumstances that promoters run a promotion\offer\reduction on the price of tickets, we're unfortunately unable to issue a refund. AB Skiddle Customer Support Team

Posted 1 month ago

“Was a bit confusing, took 3 attempts but got there in the end !”

Helpful Report

Posted 1 month ago

Hi Anthea, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. AB Skiddle Customer Support Team

Posted 1 month ago

“Found it a little confusing on how to download tickets via the app someone with less phone knowledge would struggle.”

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Posted 1 month ago

Hi Neil, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. AB Skiddle Customer Support Team

Posted 1 month ago

“Very easy app to navigate”

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Posted 1 month ago

Hi, Thank you for leaving a review. Glad you found the app easy to navigate! Have a great time at the event 🎉 EM Skiddle Customer Support Team

Posted 1 month ago

“Very happy with the service”

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Posted 1 month ago

Hi Peter, Thank you for your review. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? If there is nothing you think we could improve, could I ask that you spare a few minutes to update your review? Thank you in advance! HW Skiddle Customer Support Team

Posted 1 month ago

“They need a lot of information from you. Perhaps because I was a first time user. 0k.”

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Posted 1 month ago

Hi Peter, Thanks for taking the time to share your thoughts! We appreciate your feedback about the information required during the sign-up process. We're constantly working to improve our user experience, especially for first-time users like yourself. Hope to see you at your next event! 🎉 Thanks, HW Skiddle Customer Support Team

Posted 1 month ago

“2 words: Completely satisfied”

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Posted 1 month ago

Hi Aoife, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Easy to use”

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Posted 1 month ago

Hi Del, Thank you for leaving a review. Happy that you find Skiddle to use Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

skiddle is rated 4.4 based on 24,878 reviews