“Finding events is easy, even discovering new ones aswell is brilliant. Can be time consuming buying the tickets if you already have an account and you have to put you card information in each time. Shame skiddle are not partnered with PayPal.”
Posted 4 months ago
Thank you for taking the time to provide your feedback.
I'm happy to hear you found using Skiddle easy!
Please be aware that we don't store card details, however, already having a Skiddle account will make the purchasing process a lot quicker.
We don't use PayPal as a payment method as the funds for each order are paid directly to each independent event promoter and unfortunately, this platform does not offer us the ability to refund individual transactions should your event be cancelled/postponed.
It might also be worth knowing that we do offer Apple Pay and Android Pay within the Skiddle app which is safe (and super easy) to use when purchasing any future tickets!
“I think the website looks outdated but ticket buying was fine”
Posted 5 months ago
Thank you for taking the time to leave a review.
I've just tried to give you a call to discuss this further with you but unfortunately reached your voicemail.
We always aim to make your ticket buying experience as positive as possible and a large part of this relies on our website. If you could give us a call back on 03333 01 01 01, we would love to hear your feedback on how the look of the website could be improved!
Alternatively, you can send us an email which can be found by heading to skiddle.com/contact.
However, I'm glad to hear that you found the ticket buying process satisfactory.
“This is my first time using Skiddle so my comment is based on the app, it very easy to use. However as it is New Year Eve’s tickets I bought which has not occurred I will submit a new review after the event.”
Posted 5 months ago
Thanks for leaving your review and welcome to the Skiddle family!
It's great to hear you found our app easy to use, as we pride ourselves on making the process of buying a ticket as accessible as possible for all customers.
Please be aware that we ask our customers to review the ticket booking service you experienced through Skiddle. If you need to discuss something particular about the event itself, you can leave a review on the event page.
If there's anything further we could do to secure that 5th star, we would love to know.