skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 27,335 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 27,335 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

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Phone:

03333 01 01 01

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skiddle 5 star review on 2nd November 2025

268

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Impossible to contact someone to amend a booking . I wanted to buy parking to go with our tickets. It was impossible to do this or speak to someone even on chat. In the end I contacted the event organisers who were dismayed to find Skiddle couldn't help andarranged blue badge parking for us themselves !”

Helpful Report

Posted 1 week ago

Hi Victoria, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 1 week ago

“VIP tickets made available after general ticket sale started so couldn’t get VIP as didn’t know they were going to be available at all. Very sad :(.”

Helpful Report

Posted 1 week ago

Hi Rebecca, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 1 week ago

“Trying to get into account ??? Then renew password ??? Also left me in chat won’t use you again just needed help”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 1 week ago

“Waste of money not much firework display more rides which defeats the purpose of the original set up fire work display”

Helpful Report

Posted 1 week ago

Hi Wasim, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 1 week ago

“Been mislead and overcharged”

Helpful Report

Posted 1 week ago

Hi Janice Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 1 week ago

“I’ll be avoiding Skiddle and going with other companies like Dice from now on. Bought a ticket based on wrong info on their site and they won’t manage the refund despite taking all the fees! Why would I need to contact the organisers. It’s the Skiddle name I bought my tickets from. Concerning and lost all trust. Cut and Paste replies from ‘customer service’ - v disappointing”

Helpful Report

Posted 1 week ago

Hi Daryl, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 1 week ago

“What an absolute farce. Got on the presale. There was only 7800 in front of me and by the time I got to the front they were sold out. What an absolute joke. Absolutely gutted and fuming at the same time. What a shitshow”

Helpful Report

Posted 1 week ago

Hi there, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 week ago

“Long wait in line only to find out event is sold out ! How does that work out when im just 5,000 in the queue then ?...thanks for wasting my time.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for leaving a review. I am unable to locate your order as your order number hasn't been provided. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 week ago

“Why everyone is rating so high scores when you not simply able to change your email address. And now I need to delete my account and start from scratch!!!! I will never understand that….”

Helpful Report

Posted 1 week ago

Hi Misha, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. I cannot see you have provided an order number so I am unable to locate your booking to assist just now. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 week ago

“Event was cancelled day before”

Helpful Report

Posted 1 week ago

Hi Sam, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 1 week ago

“There were no tickets for the Craig David Just Eat event. Why did you even bother listing it ??? Just a publicity stunt by Just eat with tickets already allocated to PR and influencers. Dont waste peoples time”

Helpful Report

Posted 1 week ago

Hi there, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 week ago

“Last week I bought 4 tickets via Skiddle costing £73. Today Skiddle tell me the event is cancelled and they refund me £66.68. If the difference is a booking fee then Skiddle haven't earned it as it is not booked. I feel I have been fleeced for a few quid.”

Helpful Report

Posted 1 week ago

“Hi, I am supposed to be going to the RUSHED gig at the Warrington Irish Club this Friday 7th November. I STILL DO NOT HAVE MY TICKET”

Helpful Report

Posted 1 week ago

“Fee after fee. Ticket fee, booking fee, rapid scan fee, even a 25p fee to be sent the ticket on WhatsApp, passwords and logins, full name and a full address, gender and date of birth, a count down whilst doing it all. The list goes on. All to purchase a ticket for a local fireworks display… ridiculous”

Helpful Report

Posted 1 week ago

Hi Jake, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 1 week ago

“I have tried to book two more tickets via the app, this has been impossible to get seats which are available next to each other. I have to go back to intstagram and start from the beginning, very unnecessary and time consuming, as well as very frustrating”

Helpful Report

Posted 1 week ago

Hi Jane, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 1 week ago

“I logged on with the code to put in for early access and cheaper tickets. I did this in a timely manner but there was no cheaper tickets, early birds. I got the first release. About ten minutes later the early birds were now for sale. This is the second time this has happened.”

Helpful Report

Posted 1 week ago

Hi Lee, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 1 week ago

“UNable to easily download tickets wont use again”

Helpful Report

Posted 1 week ago

Hi Rachel, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 1 week ago

“I got double charged for two sets of two tickets and its a ball ache to get a pdf version of the tickets and they dont download as a double”

Helpful Report

Posted 1 week ago

Hi Ewan, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 week ago

“Worst event i have ever atteneded. My child fell face first into mud and injured herself within 30 mins. Avoid at all costs.”

Helpful Report

Posted 2 weeks ago

Hi Mia, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 1 week ago

“Hitchin fireworks was the most boring event I've been ever, totally ripped off, even the kids fun fair was double price.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 1 week ago

skiddle is rated 4.4 based on 27,335 reviews