Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,360 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,360 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dan McMahon is very knowledgeable in cruise travel and I like him to book y cruises.”

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Posted 3 years ago

“We have just booked another cruise through SixStar and as usual Philippa WhitfieldEdwards handled our booking. Philippa always makes sure our bookings are stress free she knows the cruise industry inside out.”

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Posted 3 years ago

“Stacey is always swift and responsive to our requests and has good solutions to our needs.”

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Posted 3 years ago

“Stacey is always swift and responsive to our requests and has good solutions to our needs.”

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Posted 3 years ago

“Stacey is always swift and responsive to our requests and has good solutions to our needs.”

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Posted 3 years ago

“Stacey is always swift and responsive to our requests and has good solutions to our needs.”

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Posted 3 years ago

“Melissa was responsive and very efficient and has provided us with an excellent service.”

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Posted 3 years ago

“I spoke to Phillipa to make enquires about a cruise my husband and myself were interested in. Phillipa was cheerful, patient and understanding. After a short discussion with my husband regarding the cruise I had, due to my earlier phone conversation with Phillipa, no concerns about phoning Phillipa back and her handling of the booking. Phillipa was professional at all times.”

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Posted 3 years ago

“They did what they said they would do, and this was a complicated trip, so it was not easy planning for them”

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Posted 3 years ago

“Dealt with Sandie Collier who as always did an excellent job of setting up our cruise to South Africa. If you have any queries, she will have the answers. Great customer service”

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Posted 3 years ago

“We have used Six Star for many years for all our cruises except one with Viking who are not on the supplier list. All our journeys have been organised by Sandie Collier who has been a pleasure to deal with and everything always is well organised with no problems.”

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Posted 3 years ago

“Service ok however slow in getting back with information, slow in adding info to Manage My Booking”

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Posted 3 years ago

“Phillipa was very pleasant, helpful, and efficient. Great service. Thankyou.”

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Posted 3 years ago

“Superb, Fantastic, exemplary and any other words of perfection, Emma Has amazing knowledge and cannot do enough to help, and more importantly cure any problem, she has been amazing, I have already booked another cruise with Emma, their prices are industry beating, and the knowledge and attention to detail are second to none, will definitely be using them again and again”

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Posted 3 years ago

“Process of booking very straightforward.Booking agent Emma was very helpful and always returned calls.”

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Posted 3 years ago

“Concierge Chris Kelly was exceptionally good and sorted out our rebooking”

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Posted 3 years ago

“Efficient and friendly service. Good advice from Elizabeth on cruise options.”

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Posted 3 years ago

“Laura was fantastic, ringing me back after I'd left a feedback message saying how disappointed I was to have not been able to book my chosen discounted cruise in the Black Friday sale. I had been told the company offering the cruise had closed their offices at 5.30pm and because I had called SixStar at 7.15pm the offer had gone. Laura rang me later in the evening to reassure me that the cruise offer was indeed still bookable and booked it for me there and then saving me about £4,000. SixStar service from Laura.”

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Posted 3 years ago

“Was dealt with by the lovely Emma. Never cruised before and she was very patient, explained things really well and answered all my questions. As the cruise is a year away suspect I'll be asking more nearer the time. Emma was also reassuring in ringing back when she was waiting on a response from the cruise company to let us know it was in hand but she hadn't forgotten. That was much appreciated”

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Posted 3 years ago

“Treated as a valued customer. Speedy responses. Attentive service. Knowledgeable staff. What one hopes for when dealing with a quality agent.”

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Posted 3 years ago

Six Star Cruises is rated 4.8 based on 5,360 reviews