Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,469 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,469 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value. Good attention from staff”

Helpful Report

Posted 3 years ago

“Elizabeth Wright was clear and concise. Delayed by problems with the cruise line. The deal involved a number of Discounts. The Invoice lacked clarity on this'”

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Posted 3 years ago

“The booking process with Dan was very efficient. He is on top of his subject, very knowledgeable and professional We rate Dan 5/5 We rate Six Star Cruises 3.5 / 5 due to our past two years of experience prior to moving our business to Dan Wrt recommending 6* cruises I would caveat my comments with 'provided you get a good cruise concierge'”

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Posted 3 years ago

“Generally went well but not as slick as usual. Not sure if exceptionally busy or down on staff but spoke to four different people and one call wasn’t returned. However booking was reserved and finalized without any problem.”

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Posted 3 years ago

“Last year we did have problems due to staff issues at 6* cruises. This year so far the booking has been smooth and the staff helpful. They have returned my calls and dealt with our issues well.”

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Posted 3 years ago

“We dealt with Laura Wing whom we found very helpful and highly professional - thank you”

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Posted 3 years ago

“Erin was very efficient and helpful”

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Posted 3 years ago

“The usual efficient response and helpfulness in booking the cruise. Very welcome advice on selecting the finer details and getting booked in.”

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Posted 3 years ago

“The usual efficient response and helpfulness in booking the cruise. Very welcome advice on selecting the finer details and getting booked in.”

Helpful Report

Posted 3 years ago

“Laura was very personable and knowledgeable. Was a bit disappointed we couldn't get the cruise at the advertised price, but, it was still a bargain. Time will tell ..let's hope all goes well..”

Helpful Report

Posted 3 years ago

“Laura was very personable and knowledgeable. Was a bit disappointed we couldn't get the cruise at the advertised price, but, it was still a bargain. Time will tell ..let's hope all goes well..”

Helpful Report

Posted 3 years ago

“This package was highlighted to us by Stacey Williams. The decision process was assisted by Stacey who provided all the information needed. I later git an overdue payment notice which was a concern and we were told it was a system error. The booking isn’t yet showing on mysilversea”

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Posted 3 years ago

“A first class experience leading to booking my Oceania cruise matched with very competitive pricing. Thank you Laura! It would have been 5 stars if all the details had been right but I’m confident that they will resolved.”

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Posted 3 years ago

“I am very pleased as my booking was accomplished just as I wanted. Donna helped me to redirect my refund from cancelled cruise to the new booking very quickly.”

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Posted 3 years ago

“Efficient and pleasant service from Melissa”

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Posted 3 years ago

“Service ok however slow in getting back with information, slow in adding info to Manage My Booking”

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Posted 3 years ago

“Extremely knowledgeable and helpful teams, excellent choice of cruise programmes with keen pricing, but there has been a noticeable deterioration in telephone answering times. There is no doubt that the Covid situation and national government attitudes and requirements have had a significant impact on the travel industry and of course the clients. Needs to Improve Quickly.”

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Posted 3 years ago

“We were told we could pay a deposit 3200 and told balance due 9/12/22 but following day received a RED over due balance. We're we had to call again and clear account.”

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Posted 3 years ago

“Dealt with my enquiry efficiently and patiently.”

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Posted 3 years ago

“Dealt with my enquiry efficiently and patiently.”

Helpful Report

Posted 3 years ago

Six Star Cruises is rated 4.8 based on 5,469 reviews