Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,422 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,422 reviews

Customer Service
Communication Channels	Telephone, Email

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Tell us how Six Star Cruises made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking could not have been made any easier and hassle free. Dan, who we spoke to sorted everything out in no time a all. Not just the cruise, but the flights and hotels with transfers for before and after the cruise. He explained the costs throughout the process. Can't recommend him highly enough as Six Star Cruises also. We were extremely pleased with the process and will never self book again. Thank you”

Helpful Report

Posted 1 year ago

“Extremely helpful conversation in regard to our queries about choosing our cruise. Knowledgeable about the destinations, and the ship which really did help in relation to cabin choice.”

Helpful Report

Posted 1 year ago

“We have booked two cruises now with LIsa at Six Star Cruises and she has been exceptional, making it a seamless experience and completely stress free. She is always on hand to answer any questions and I woudlnt book with anyone else now!”

Helpful Report

Posted 1 year ago

“I have booked with Six Star Cruises many times over the years and they were usually very efficient and helpful. Unfortunately, after COVID, the service level slipped badly, and I began to experience unacceptable levels of service. This caused me to use alternative travel agencies, to book cruises. On this occasion, however, I decided to give Six Star another try and Laura Wing dealt with my enquiry. She was extremely professional, courteous and efficient, and she booked the cruise with the minimum of fuss.. Which is the service I expect when booking a cruise through Six Star.. I hope this improvement becomes the norm again!”

Helpful Report

Posted 1 year ago

“Very friendly concierges, nothing is too much trouble,and very efficient .”

Helpful Report

Posted 1 year ago

“Katie Austin my lead concierge was brilliant. Finding me the best deal for our itinary in a river cruise. Will definitely use again for all our holidays. And unknown to me their head quarters is near me in Chorley!!! Awesome.”

Helpful Report

Posted 1 year ago

“The whole booking process was smooth and faultless. My questions were answered clearly and in a timely manner, nothing was too much trouble. At no time did I feel under pressure to make the booking with Erin extending my option with Silversea a number of times which allowed me to confirm flights etc. I will definitely book my next cruise with Erin at SixStar Cruises. and recommend to fiends and colleagues.”

Helpful Report

Posted 1 year ago

“Dan was extremely knowledgeable and professional ,from our first online chat to then a telephone conversation. He checked availability for our preferred airline and airport and confirmed the best suites that where available on Explora 2 . We have cruised many times but this was our first booking with Six Star Cruises. I can highly recommend our first experience with them . Thanks Dan”

Helpful Report

Posted 1 year ago

“Big thankyou to Shirley,who put together a great cruise and stay.We were late booking due to Heath issues,so Shirley put together a great bespoke trip for us, hotels pre and post cruise were perfect.”

Helpful Report

Posted 1 year ago

“As on previous occasions, courteous,attentive and excellent service”

Helpful Report

Posted 1 year ago

“Excellent Service. It only took a couple of phone calls and emails to arrange our cruise. Elizabeth spent time finding out what we wanted from our holiday and arranged the whole package; including pre and post stays, transfers and flights. The hotels she recommended would appear to be just they type of hotel we would have chosen ourselves, but saved us the time searching on the internet. She was professional, knowlegable and friendly. Sharing her own experiences of cruising was beneficial to us as cruise newbies. We can now happily sit back and look forward to our cruise in the knowledge that everything has been arranged from start to finish.”

Helpful Report

Posted 1 year ago

“Six Star cruises help you all the way from booking the cruise to the minute you go and beyond! Our special thanks to Laura wing our travel consultant who’s always there to answer all our questions!! Thank you so much!”

Helpful Report

Posted 1 year ago

“Very helpful staff, prompt replies to queries and prepared to go that extra mile”

Helpful Report

Posted 1 year ago

“I have used Six Star Cruises many times. I wouldn't unless I was happy with them. I have recommended another couple on the same cruise so hope they are happy too. Stacey Williams is my usual conceige, who is on holiday at the moment, but Katie was very couteous and helpful too.”

Helpful Report

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

“Initially it was a bit confusing but that was partly my fault and once Rebecca and I got on the same wavelength then that was why I proceeded with my booking I am confident that with positivity that everything will go smoothly with Rebecca as my support.”

Helpful Report

Posted 1 year ago

“Excellent service, kept informed on every part of the holiday.”

Helpful Report

Posted 1 year ago

“Booked a cruise with Danielle who I found to be helpful, knowledgeable and efficient. Would highly recommend.”

Helpful Report

Posted 1 year ago

“Whilst we have not done the holiday yet the service to date sorting out our arrangements has been excellent.”

Helpful Report

Posted 1 year ago

“We were very happy with Six Star Cruises in all respects. Laura Wing was very helpful, kept us fully informed at all stages of the booking process- nothing was too much trouble. We'd be confident to make any travel arrangements with Six Star in the future.”

Helpful Report

Posted 1 year ago

Six Star Cruises is rated 4.8 based on 5,422 reviews