Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,336 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,336 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stacey was super helpful. It is always difficult when having to move a trip that you have been looking forward to. Stacey ensured we maintained all of the original offers.”

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Posted 4 years ago

“I experienced a first class service with Andrew, I scheduled a call back on the website with a 1hr time slot and was called back within that hour, Andrew was very polite and helpful and talked me through everything with ease. Can't wait for December 2022 now. Thank you so much Andrew for all your help.”

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Posted 4 years ago

“Another seamless experience with Scott. Following the continued suspension of our cruise, Scott swiftly explained the options and rebooked us onto our preferred alternative. Many thanks Scott!”

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Posted 4 years ago

“Maura was clearly very knowledgeable and couldn’t have done more for us in guiding us through options available. Her friendly and professional manner was amazing and her response to our queries were exceptionally quick. Outstanding service.”

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Posted 4 years ago

“We have always found tall the staff at Six Star Cruises helpful. Over the last year Erin has been extremely helpful. She has always got in touch when she said she would and is very knowledgeable about the cruises the Company deal with. She is always happy to answer any questions and queries we have had. She has helped us a great deal in re-arranging dates and cruises as we have had several holidays cancelled due to Covid.”

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Posted 4 years ago

“This was a very difficult booking for your agent as we had two cruises cancelled. We had a part refund and are now finally rebooked successfully for 2022. I must compliment Andrew Freeman for his patience and professionalism throughout the booking procedure, his communications were detailed and concise and he went out of his way to make sure we understood everything that was going on with regular updates. Without his help I suspect we would’ve just taken a full refund and gone elsewhere, he is an asset to your business.”

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Posted 4 years ago

“Yet again Dan handled my booking with Silversea with competence and friendliness. Always on the ball, readily available and no high pressure selling. Have recommended him with confidence to several friends.”

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Posted 4 years ago

“I’m not an easy client to deal with, I want things to be perfect, Scott arranged a tailor made tour to add on to our artic cruise and was very patient, understanding and professional, thank you x”

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Posted 4 years ago

“Just booked another cruise with Stacey, as always she is so helpful and knowledgeable. A pleasure to deal with.”

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Posted 4 years ago

“Used Six Star cruises numerous times ,excellent service from professional staff, very efficient in dealing with cancelled cruises and re booking problems. Anyone wanting to book a luxury cruise should look to Six Star to arrange it, you will not be disappointed!”

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Posted 4 years ago

“Our agent (Sandy Collier) was very patient and helpful. Nothing seemed to be too much trouble for her.”

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Posted 4 years ago

“Excellent service from our cruise consultant Phone calls and emails always when he said Most helpful”

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Posted 4 years ago

“The service we have received from Andrew Freeman was so good. Always on top of the situation and always happy to call back at whatever time even after a day of home teaching. Thankyou Andrew”

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Posted 4 years ago

“Excellent in all respects”

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Posted 4 years ago

“Excellent service from Dan again. He is very knowledgeable and helpful and makes booking easy”

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Posted 4 years ago

“RE-booking the latest cancelled cruise was quick and easy, with excellent service from the Sic Star bookings team”

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Posted 4 years ago

“Brilliant service. Would highly recommend.”

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Posted 4 years ago

“Initial online contact was quick and easy and I received a call from Maura as planned. Very happy to proceed with cruise as I felt confident in her knowledge and competence. I can.ow relax knowing she will contact me nearer the time!”

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Posted 4 years ago

“Our contact is Dan. He is always so helpful and works with us to ensure we get a fantastic cruise and pre and post stay. Dan is fantastic at communication and we never have to wait too long for answer to our questions. We would recommend 6 star cruising”

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Posted 4 years ago

“The Team, especially Laura and Sheila are. very knowledgable, helpful, pleasant and managed to secure us with a good deal.”

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Posted 4 years ago

Six Star Cruises is rated 4.8 based on 5,336 reviews