sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,238 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,238 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, great price and shipped very quickly”

Helpful Report

Posted 4 years ago

“We were in need of a new tap assembly pretty close to what we already had, This was no problem as we got the exact model we required, And the price was very competitive and the delivery was excellent.”

Helpful Report

Posted 4 years ago

“Returns are difficult. My order arrived quickly but one item was damaged and it took several phone calls to get a return code. I also had to return the item at my own cost with the promise that my postage costs would be refunded, which they were not.”

Helpful Report

Posted 4 years ago

“Excellent service. Needed to call to check on delivery date. Was advised there may be a delay, Richard managed my expectations and offered an alternative product. In the end original arrived on time but appreciated the help offered.”

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Posted 4 years ago

“Excellent sales and service.”

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Posted 4 years ago

“Very prompt replying to enquiries”

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Posted 4 years ago

“Bought a very good quality tap at an extremely competitive price.”

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Posted 4 years ago

“Order received promptly. Good service, would use again.”

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Posted 4 years ago

“Great Tap at a very good price, quick despatch”

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Posted 4 years ago

“Great service, spoke to a guy who gave me some really great advice about my undermount sink. So pleased with the product and the end result. Thanks sinks-taps!”

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Posted 4 years ago

“Arrived in good time. Hassle free”

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Posted 4 years ago

“Although the tap is elegant and works really well, the hot/cold caps that fit on either side of the handles, do not stay in.”

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Posted 4 years ago

“Excellent service, beautiful sink and the best price on the Web! Thoroughly recommend”

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Posted 4 years ago

“Excellent service, the quality of the sink and tap are both brilliant, the delivery was spot on, the driver was very helpful to unload, and he waited until we examined everything, it is fitted and we are very pleased, we would highly recommend Sink-Taps. Com”

sinks-taps.com 5 star review on 26th March 2021

Helpful Report

Posted 4 years ago

“Excellent customer service and kitchen sink exactly as described. Very speedy despatch & delivery.”

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Posted 4 years ago

“No confirmation e-mail Billed for goods and three weeks later still no goods. Have since bought taps elsewhere”

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Posted 4 years ago

“A wonderful service”

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Posted 4 years ago

“Placed order and still not received my goods. Emailed the company and no reply. Nothing on the order to say how long it would take to receive as would have gone somewhere else if I had known I would have to wait so long.”

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Posted 4 years ago

“Excellent product; exactly as described & expected. First-class service; arrived sooner than predicted. Very good value for money; discounted offer!”

Helpful Report

Posted 4 years ago

“I only received confirmation of my purchase from Pay Pal. I have had no correspondence from Sinks-Taps, no confirmation of the purchase and no update on when we should expect to receive the product. Spending in excess of £1200 we would have expected better service.”

Helpful Report

Posted 4 years ago

Dear Mr King The email confirmation is sent automatically and could have either been blocked by your email provider or has gone into your junk/spam folder. The Perrin and Rowe product is a Special Order product and shows online as an average delivery time of 12 weeks. We wouldn't normally contact customers until closer to the anticipated delivery time. However, you are free at anytime to call a member of the Customer Service team on 01759 307262, who will gladly provide any update you require.

Posted 4 years ago

sinks-taps.com is rated 4.7 based on 5,238 reviews