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sinks-taps.com Reviews

4.7 Rating 5,246 Reviews
100 %
of reviewers recommend sinks-taps.com
4.7
Based on 5,246 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Read sinks-taps.com Reviews
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Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025
Stuart Tagg
sinks-taps.com 5 star review on 1st May 2025
Simon Hurst
sinks-taps.com 5 star review on 26th March 2025
Paula Sahota
sinks-taps.com 5 star review on 26th March 2025
Paula Sahota
sinks-taps.com 5 star review on 1st March 2025
Sarah Annable
sinks-taps.com 5 star review on 16th November 2024
Michelle Russell
sinks-taps.com 5 star review on 10th October 2024
Helen Mansfield
149
Anonymous
Anonymous  // 01/01/2019
Easy to order quick delivery and good quality product easy to install and loving it !!!!!
Helpful Report
Posted 12 years ago
I don't understand how there are positive 'reviews' written today - I ordered an item two weeks ago, my money was taken, no delivery, the company is uncontactable and a recorded message on their phone number today says they are in administration. A review on their Facebook page says similar.
Helpful Report
Posted 12 years ago
Ordered a sink which was delivered quickly and the driver was very helpful and unwrapped it for me to check for damage. I later purchased a kitchen tap and again was delighted with the service of this company. Good prices & excellent service!
Helpful Report
Posted 12 years ago
I was impressed with the service provided. The website stated next delivery free and it was there next day.
Helpful Report
Posted 12 years ago
I replaced my existing kitchen tap with a Franke Matt Finished Tap which I purchased from you in August of this year. My plumber was very pleased with it and the quick depatch from you, I would have no hesitation in purchasing any other item you stock that I would require. I told your operator it was equal to The John Lewis Partnership Customer Service after I received it. Thank you.
Helpful Report
Posted 12 years ago
Very pleased with the taps
Helpful Report
Posted 12 years ago
Recieved product on time and fitted to the sink perfectly - very pleased with result
Helpful Report
Posted 12 years ago
Quick response and pleasant service marred only by late delivery of tap due to late manufacturer delivery. Would have helped if we had been told that there was a further delay. But the sink was delivered on time with no problem so assume this is the norm.
Helpful Report
Posted 12 years ago
Good price, delivered as promised. Couldn't ask for more.
Helpful Report
Posted 12 years ago
Bought the second tap (German) so pleased with the first after 4/5 years but not the price it has risen from £60 to £90 but still a brilliant tap
Helpful Report
Posted 12 years ago
Really good service. Spoke to lady in customer services who was very knowledgeable and able to answer my questions before purchase. Ordered and paid by credit card there and then and goods arrived very quickly, well packaged with no signs of damage.
Helpful Report
Posted 12 years ago
excellent service, quality item sensibly priced. delivery ,very good. extremely satisfied, thanks
Helpful Report
Posted 12 years ago
Tap purchased excellent quality. Received quickly.
Helpful Report
Posted 12 years ago
Happy with the sink and tap but not happy with the delivery service. They were supposed to call before hand so I could get home from work but they didn't
Helpful Report
Posted 12 years ago
What we needed was a prompt delivery and that's what we got. The packaging of the sink was very good with the sink well protected and therefore delivered to us in perfect condition. The quality was very good and the price was right. Thanks for a great service.
Helpful Report
Posted 12 years ago
everybody loves my Belfast sink good quality and service would recommend to anyone many thanks to sinks and taps
Helpful Report
Posted 12 years ago
We were very happy with the ordering and delivery of the sink but unfortunately the sink I had chosen from the picture on the website, a Franke Erica,did not show that the main bowl of the sink had a plug and chain instead of a strainer waste which I had wanted. sadly the installer had fitted the sink before I saw it and when I contacted sinks and taps they told me that as it had been fitted there was nothing they could do . I had hoped they could find me a small basket strainer but I contacted franke and was told they did not make one.The web site has at least now been amended to say that the sink has a plug and chain so future customers will at least know what they have ordered.
Helpful Report
Posted 12 years ago
competent, helpful and professional.
Helpful Report
Posted 12 years ago
The item arrived on time and in good order. Fitted OK and has worked fine. No problems.
Helpful Report
Posted 12 years ago
Goods arrived within a reasonable period - about a week to 10 days. Well packaged and protected. Would have been good to have got an email when en route.
Helpful Report
Posted 12 years ago
sinks-taps.com is rated 4.7 based on 5,246 reviews