sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,169 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,169 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 1st May 2025

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company. Placed my order at 3pm and it was delivered the following day by midday. Wrapped and packed very well. Also an actual contact number to speak to a real person and not just please can you email us. Other companies take note. Now the hardest bit, to find a reputable plumber! Highly recommended, many thanks.”

Helpful Report

Posted 7 months ago

“I ordered a kitchen sink tap and all I can say is that SINK-TAPS.COM excelled on both price and delivery. Ordered in the 13/11/24 and delivered on the 16/11/24 what more could you ask for. Well packaged, pristine condition and well informed of delivery timescales. All in all excellent service.”

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Posted 7 months ago

“Pleased with my new granite sink, I wanted a stone colour sink, couldn't find one in the shops. Found online with this company.”

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Posted 7 months ago

“Good website with planty of detail. When an item I had bought which required a special order proved to be no longer available they dealt very efficiently and helpfully with an alternative product, checking whether it was suitable. However DHL made the delivery and their online systems were completely unable to cope with the change from a delivery to my address to one at their own designated delivery point”

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Posted 8 months ago

“fantastic sales service”

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Posted 8 months ago

“arrived on time - box was damaged though”

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Posted 8 months ago

“Eassy, detailed website. Next day delivery as promised , and good notifications throughout the process.”

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Posted 8 months ago

“Product was delivered within 3 working days. Had previously used this business and my recent experience confirms the quality of their service”

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Posted 8 months ago

“Good service tap delivered in 4 days .Tap was very hard to fit but did it in the end .Happy with purchase. Nice solid tap .”

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Posted 8 months ago

“Great tap at competitive price and delivered as promised quickly. Would recommend and definitely use again.”

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Posted 8 months ago

“Delivery was prompt. Packaging was robust.”

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Posted 8 months ago

“Purchased a sink basket which is good quality and fits perfectly. Easy to order and delivered on time.”

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Posted 8 months ago

“Speedy delivery, great price and very friendly delivery driver.”

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Posted 8 months ago

“Ceramic sink arrived promptly and well packaged on a pallet, somebody has made a great effort to ensure it arrived undamaged. Thanks.”

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Posted 8 months ago

“Excellent customer service, having made a mistake with my order initially I made a quick phone call to sort it out and they were very pleasant on the phone and quickly realised the error I had made and corrected it there and then. Taps arrived within 2 days and they were well packaged with no damage at all. Well done to them 👍👍”

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Posted 8 months ago

“found what I needed at a good price , was delivered quickly & efficiently”

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Posted 8 months ago

“Having paid extra to get my tap delivered within two days on a Friday, five days later I'm still awaiting delivery, hopefully late this afternoon by DHL who apparently three days ago were 'suffering delivery issues'. Sinks-Taps closed on Saturday morning when I tried to call them as I would have cancelled my order and simply gone down the road to a store to get the new kitchen tap we urgently needed. So, unable to write any kind of review on the tap itself, but in an age where delivery next day of an in-stock item isn't difficult, not impressed to still be waiting five days later. Look forward to my delivery charge refund.”

Helpful Report

Posted 8 months ago

Hi Juliet We did dispatch your tap on the correct day and booked DHL to deliver on Friday 18th as requested. Unfortunately DHL had some sort of a delay in transit and delivered your tap on the Monday (next working day). Whilst we appreciate this is incredibly frustrating, we do advise customers (when placing the order on the website) that delivery dates cannot be 100% guaranteed. From the date you placed your order, the tap was delivered within just 3 working days. We apologise for any inconvenience this may have caused.

Posted 8 months ago

“Very quick delivery and quality products at fair pricing will buy again.”

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Posted 8 months ago

“The delivery was very prompt. The sink I ordered was well packed and in perfect condition.”

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Posted 8 months ago

“A premium product . Very satisfied . We spent a lot of time researching the type and quality of kitchen sink we wanted . It was reassuring to deal with a supplier that cares . The Reginox sink was easy to fit and a very fair price. We are well pleased ,Thanks again.”

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Posted 8 months ago

sinks-taps.com is rated 4.7 based on 5,169 reviews