sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,239 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service, delivered on time.”

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Posted 3 years ago

“Very simple. Everything just worked.”

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Posted 3 years ago

“parts missing and sinks-taps not interested. I received no customer service at all, would not recommend or use again”

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Posted 4 years ago

Dear Nicky. We have had no contact from you at all about any issues with your product. Never would a single member of our team say we were not interested. In fact quite the opposite. Our team pride themselves on the high level of service they provide and do absolutely every they can to resolve issues. If you would like call our Customer Service team when we reopen on 4th January. In the meantime, we apologise for any inconvenience and in particular having to write a negative review on Christmas Eve when I’m sure you had much better things to do.

Posted 4 years ago

“Great tap at good price with speedy delivery, would recommend highly. PS plumber says it’s an excellent quality tap!”

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Posted 4 years ago

“Great service - from placing the order, keeping me updated and the delivery man was great too. Would definitely use again.”

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Posted 4 years ago

“Fast & efficient service. Excellent quality @ a super price.”

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Posted 4 years ago

“Very pleased with goods & service thanks”

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Posted 4 years ago

“Delivered when said you would ant the sink drainer lived up to expectations.”

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Posted 4 years ago

“Very happy with product, service and price”

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Posted 4 years ago

“Ordered a caple tap. Foe kitchen sink. Arrived as stated, really pleased with item, well made, well packaged, real value for money. Delivery by DPD perfect as per usual. Highly recommended.”

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Posted 4 years ago

“Looked at a lot of kitchen taps. Finally settled on one from Sinks-Taps. It's in the mid-price range. Now it is installed we are extremely pleased with it very good quality. It was delivered promptly and well packaged.”

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Posted 4 years ago

“Needed to replace a clients tap with like for like replacement; ordered from Sink-Taps.com, good price and delivered very promptly,. Excellent service..”

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Posted 4 years ago

“Lovely product with super fast delivery.”

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Posted 4 years ago

“Very happy with the service, products and pricing. They made it clear when and how delivery would be made and to check the condition of the items while the driver waited, the driver was allocated 15 minutes for this so no real excuses to not check the condition of the delivery.”

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Posted 4 years ago

“Very efficient Very helpful Know their stuff”

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Posted 4 years ago

“I ordered a sink and tap package from SINKS-TAPS.COM and their customer service was great. Due to an urgent delivery request they were able to help support separate shipment of the products from different places to ensure they arrived on time. I would certainly use them again.”

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Posted 4 years ago

“On receiving our tap we found that the cases for the hose part wasn't sealed properly. We telephoned customer services and were put through to the technical department!! Why, not sure. We were then asked to send photos, which we did. We are still waiting for someone to get back to us!!! nearly £300.00 might not be a lot to you but it is to us. Such a shocking service”

Helpful Report

Posted 4 years ago

Hi Stephen. I'm really sorry about this delay. Our Technical team needed the information from you to decide what action needed to be taken. The request was then passed to Customer Services to arrange a replacement tap. You should have received an email confirming this was all being dealt with and the new tap would be on its way soon. If there was an issue with the stock availability, this would have caused the delay in you receiving the new tap. Again, please accept our apologies for the inconvenience caused. We have chased the depot this morning and someone will email you as soon as possible to provide an update.

Posted 4 years ago

“Excellent service - quick and easy ordering process and speedy delivery.”

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Posted 4 years ago

“Found this Tap in a kitchen suppliers, looked online and found it at a far better price from Sinks-Taps. An easy online purchase, quick delivery and great quality. A lovely-looking tap and can feel the quality when in use. I would certainly use Sinks-Taps again.”

sinks-taps.com 5 star review on 22nd November 2021

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Posted 4 years ago

Thanks for the Great Review Allan and thank you for taking the time to share a photo of the fitted tap you purchased from us.

Posted 4 years ago

“Usually when ordering from a company there is a substantial lead time due to the non-transparency of stock however our products arrived the next day! Efficient, friendly and unparalleled customer service throughout, highly recommended and won’t go anywhere else.”

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Posted 4 years ago

sinks-taps.com is rated 4.7 based on 5,239 reviews