Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,831 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,831 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 10th June 2026

625

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, friendly,helpful advice and service from everyone I spoke to on the phone Nothing was too much trouble and both ladies I spoke to took time to answer the numerous questions I had as I am a complete newcomer to the world of wigs. I haven’t yet had the confidence to wear mine out for the first time but I’m sure that once I do, I will love the confidence it will give me as my natural hair rapidly thins. Thank you very much to all!”

Helpful Report

Thank you Gillian for your fantastic review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. If you require any assistance in the future, you know where we are! All the best, SW Team

“Quick and easy ordering, prompt service and delivery. Thank you”

Helpful Report

Thank you Jane for your fabulous review, we really do appreciate it. It's so lovely to know you have enjoyed your Simply Wigs experience. All the best, SW Team

“I ordered the dimples travel set and a set of eyebrows. The set has shampoo, conditioner, fibre oil conditioner and hair spray brilliant for travelling. The eyebrows are great put a set on and they just lasted a week well pleased”

Helpful Report

Thank you Sharon for your brilliant review, we really do appreciate it! We are so happy to hear you are happy with your recent purchase, and are perfect for your needs. Hope you enjoy the rest of your day, SW Team

“Very happy,quick service.”

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Thank you Nancy for your fab review! We hope you enjoy the rest of your day, SW Team

“First class service, highly recommended”

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Thank you for your kind review, and for recommending us - we really do appreciate it. All the best, SW Team

“I buy 3 time , but iam not happy with strength . . Not very sticky . I order svery sticky . But this one same S I buy before”

Helpful Report

Thank you Shahidazam for your feedback. We're sorry to hear that you are unhappy with your recent order. If you do wish to discuss this further, please do contact our friendly Customer Service team on 01484 844557. All the best, SW Team

“The wig is lovely and good advice”

Helpful Report

Thank you Claire for your brill review! We're so happy to hear you have enjoyed your experience with us. All the best, SW Team

“I thought there would be more hair to my shaggy bun, I’m trying to grow my hair ,and use this to hide that I’m losing hair in places. Very nice quality hair. Thanks Susan .”

Helpful Report

Thank you Susan for your feedback. We are sorry to hear that you found your hairpiece to be unsuitable. It is known that customers use two of the hairpieces at a time to create more volume! If you do require any assistance in choosing an alternative, please do not hesitate to contact us! All the best to you, SW Team

“Not the right colour, great customer service to return item”

Helpful Report

Thank you Fiona for your review. We're sorry to hear the colour was not right for you, but it is lovely to know you were happy with the customer service! If you require any assistance in choosing an alternative, please do let us know. All the best, SW Team

“Loved my hair piece, great colour match and speedy service”

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Thank you Bev for your brill review! We are so happy to hear you love your recent purchase, and is a perfect match! All the best, SW Team

“Very helpful and pleasant staff - thankyou”

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Thank you Diane for your lovely review. The team are always happy to help, so it's lovely to know you have enjoyed your experience! All the best, SW Team

“Excellent service. Excellent product. Fast delivery.”

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Thank you for your excellent 5-star review! We are so happy to hear you have enjoyed your experience with us. All the best, SW Team

“I purchased a wig 3 weeks ago,I liked it soo much I ordered another just in case they were out of stock.it was the. Best wig I have purchased not to thick fits snug as there was only one size I bought colour salt & pepper mix Light mono wig. Ellen Willie hairpower people tell me i look 10. younger.”

Helpful Report

Thank you Janet for fab review, we really do appreciate it. We are so happy to hear you have enjoyed your experience, and found the perfect style and colour! All the best to you, SW Team

“I am really impressed with Simply Wigs, especially their rapid response to refunds. I am not left waiting too long before a refund is made straight back into my account, all very simply done. Thank you”

Helpful Report

Thank you Una for your kind words. We are so happy to hear that you have enjoyed your Simply Wigs experience, and your refunds have been processed promptly. If you do require any further assistance in the future, please do call us on 01484 844557 - we are always here to help. SW Team

“Good service and lovely wig. Really happy.”

Helpful Report

Thank you Janet for your lovely review. We are so delighted to hear you are happy with your purchase! All the best to you, SW Team

“The wig I bought online wasn't right for me but it was no problem to return it. The person I spoke to about the return was very nice and very helpful and suggested to few things to help me find a wig that was right for me.”

Helpful Report

Thank you for your fab review, it is very much appreciated. We are so happy to hear you had a lovely experience on the telephone, as the Customer Service team are always here to help. We do hope to speak with you again soon, SW Team

“I have been buying wigs from Simply wigs for 8 years. I have no cause for complaint - ever. All my wigs are genuine brands, not fake. The quality and service is excellent and transparent. All queries are dealt with quickly, politely and efficiently. Nothing is too much trouble. You are never lost hanging in the air wondering where is my order. They keep you informed of any unintended delays of despatch. They are easily contactable and respond to emails quickly. The staff are very helpful. The website is a joy to visit with lots of special offers and wig advice and very interesting helpful articles to read. Buying wigs from Simply Wigs is to join a community of wig wearers who wish to be helpful and supportive to one another. Simply Wigs is not just a wig shop but a community. The SW vibe is we care, we want to help you find the most suitable wig for you. We want you to be happy with your purchase. It is the best of British!”

Helpful Report

Thank you Jane-Dora for your incredible review! We truly appreciate your loyalty as a customer for the past 8 years. We are so delighted to know that you have found all our wigs to be suitable for your requirements, and have enjoyed your experience with us. The team are always going above and beyond for their customers' needs, so we will be sure to pass on your lovely words. It's also so wonderful to know that you feel to be part of a community, as this is what we strive for. Thank you once again for your lovely words, and we look forward to hearing from you again soon. SW Team :)

“Simply Wigs has opened me to great fitting wigs which make me happy and more confident every day to go about my life”

Helpful Report

Thank you Glenda for your wonderful review. We are so delighted to hear you have found you confidence through finding the perfect styles! All the best to you, SW Team

“I was recommended Simply Wigs because of their customer service. I'm very happy with my purchase and will buy more! I rang as well and the lady was so lovely to me. Also, my item had beautiful purple paper around it, and a little chocolate was such a lovely gesture. Thank you very much X”

Helpful Report

Thank you Patrick for your kind words, we really do appreciate it. The Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your lovely comments. We do look forward to be hearing from you again soon, SW Team x

“It's always a pleasure to purchase from Simply Wigs. Besides purchasing wigs I've got accessories including Synovation Shampoo, Spray on Conditioner and Revvializer all great products.”

Helpful Report

Thank you Dorothy for your brill review! It's so lovely to know you have been happy with your purchases of wigs and accessories. :) Hope you enjoy the rest of your day, SW Team

Simply Wigs is rated 4.8 based on 14,831 reviews