Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,930 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,930 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 2nd July 2026

626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was covered by the team”

Helpful Report

Thank you Victoria for your fab review! We are so delighted to hear you are happy with your experience with us. All the best, SW Team

“I've just ordered my second wig from Simply Wigs. I immediately got confirmation and all the details about how long it will take etc. I know from my previous experience that I can buy with great confidence from this company. They are very helpful (thank you Becca!) and are happy to give any advice. Having only recently found them I won't be going anywhere else in future. Can highly recommend their products and service.”

Helpful Report

Thank you Vivian for taking the time to write such a kind review, and for recommending us, we really do appreciate it! Becca is always going above and beyond for her customers, so we will be sure to pass on your lovely comments. If we can be of any assistance in the future, please do contact us, we are always here to help :) All the best, SW Team

“Good quick service and sorting out returns.”

Helpful Report

Thank you Carol for your brill review, we really do appreciate it. We hope you enjoy the rest of your day, SW Team

“Rang through to branch as undecided which colour to have. Girls so helpful. I ordered it online lizzy in harvest gold. It arrived soon after. Wow wow wow! I've had so many compliments that even though my chemo hasn't started yet (bought wig to get used to it before starting) l doubt that l shall stop wearing it when my hair returns. It's so comfortable and saving me a fortune on energy and hair products. I don't even have to brush it! It's fab. Thank you Simply Wigs from a very happy customer”

Helpful Report

Thank you for taking the time to write your lovely review, we really do appreciate it! We are so delighted to hear that you are happy with the Lizzy wig, as this is a Simply Wigs favourite :) It's also lovely to know that you have been receiving lovely comments about your new style. If you do require any further assistance, please do contact us on 01484 844557. All the best, SW Team x

“Purchased some tape, works wonders, its strong and has long wear time just as it says on the packaging. Also delivery was fast and I didn't need to chase anything up, I will definitely be ordering from here again.”

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Thank you Ranjeet for your brill review, we really do appreciate it. We are delighted to hear that you are happy with your purchase, and experience with us! We look forward to hearing from you again soon, SW Team

“Very pleased with eyebrows”

Helpful Report

Thank you Susan for your fab review! We are so delighted to hear that you are happy with your recent purchase. All the best, SW Team

“I always order online. The wigs are delivered very quickly and packaged beautifully. I have spoken to a member of staff on the phone. She was extremely polite and helpful”

Helpful Report

Thank you Siobhan for your lovely review, we really do appreciate it. We are so delighted to hear that you are happy with your Simply Wigs experience, as the team are always going above and beyond for their customers. All the best, SW Team

“Emmajay always well informed and helpful. Used twice and wouldn't go anywhere else.”

Helpful Report

Thank you David for your lovely review! Emma-Jay is always going above and beyond for her customers, so she will be delighted to hear that you have enjoyed your Simply Wigs experience with us. All the best, SW Team

“They kept me updated about the process and all of the costs, so there were no surprises. Very helpful. The price of the wigs are on the more expensive side, but it’s definitely worth it. Would recommend this shop to anyone looking for comfortable, life-like wigs.”

Simply Wigs 5 star review on 3rd February 2023

Helpful Report

Thank you Katarina for your kind review, and for sharing your purchase with us, you look amazing! We are so delighted to hear that you are happy with your recent purchase, and you would recommend us :) We do hope to be hearing from you again soon, SW Team x

“Everyone was pleasant and helpful on the phone.”

Helpful Report

Thank you Helen for your kind review! Its so lovely to know you were happy with the Customer Service you received over the telephone :) All the best, SW Team

“Very quick efficient service. Love the little chocolate gift too! The hat wig we purchased was nit cheap but good quality.”

Helpful Report

Thank you Esther for your brill review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase, and you loved the chocolate treat! All the best, SW Team

“I would 100% recommend Simply Wigs to anyone. I’ve purchased both from the shop and online. Customer service is outstanding, the quality of wigs is brilliant. I wear a wig due to cancer treatment - it looks so natural (thanks to the advice and help when buying) that even the staff at the hospital are shocked when they see my hair is a wig! Thank you Simply Wigs”

Helpful Report

(Simply Shop) -

Thank you for taking the time to review your Simply Wigs Shop experience, we really do appreciate it. Our shop consultant Sue is always going above and beyond for her customers' needs, so she will be over the moon to hear that you would be happy to recommend us :) We do hope to hear from you again soon, SW Team

“Great prompt service! Loved the chocolate bonus!”

Helpful Report

Thank you for your brill review! We are delighted to hear that you are happy with the Simply Wigs experience, and enjoyed the chocolate treat :) All the best, SW Team

“I was really impressed with your service on an inexpensive item. Your small free gift was a nice touch and appreciated. I won't hesitate to buy from you again.”

Helpful Report

Thank you Donald for your kind words, we really do appreciate it. It's lovely to know that you are happy with your experience at Simply Wigs! All the best, SW Team

“Fabulous service, fabulous quality enhancer. This was a first time purchase and i was very apprehensive about how natural it would look, whether or not it would stay securely in place, aftercare etc but Sue is fabulous, explains and demonstrates everything clearly and made me feel completely at ease. Bought mine re partial hair loss following surgery and I'm only wearing it when I get dressed up but I'm definitely going to order another. A definite confidence booster. If you're considering a wig or enhancer you've nothing to lose by making an appointment for some advice. Highly recommended.”

Helpful Report

(Simply Shop) -

Thank you Wendy for taking the time to write such a wonderful review, and for recommending us, we really do appreciate it! We are so delighted to hear that you found comfort in your shop appointment, as Sue is always going above and beyond for her customers. We will be sure to pass on your kind comments. It's also lovely to know that you are happy with your first purchase, and seems to be perfect for you :) If you do require any assistance in the future, please do contact us, we are always here to help. Love, SW Team x

“Great products, best service. I recomend it, always.”

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Thank you Rute for your kind review, and for recommending us, we really do appreciate it. We hope to hear from you again soon, SW Team

“It was too short. Returning was just too difficult.”

Helpful Report

Thank you Rebecca for your review. We're sorry to hear that your purchase was unsuitable for you. If you would like to discuss this further, please do contact us, and we shall do our best to assist. SW Team

“Always satisfied with the service.”

Helpful Report

Thank you Jane for your fab review! We are so delighted to hear that you have been happy with your Simply Wigs experience. All the best, SW Team

“For many years I have been buying my wigs at Simply Wigs. It is always very nice to talk to Laura. She has helped me every time with explanations and colour advice. Thank you so much for your efficiency. Though ist was easier before BREXIT we manage.”

Simply Wigs 5 star review on 2nd February 2023

Helpful Report

Thank you Heidi for your lovely review, we really do appreciate it. Laura is always going above and beyond for their customers, so we will be sure to pass on your kind words! If you need any assistance in the future, please do contact us, we are always here to help. SW Team

“I've used simply wigs several times in the past and the whole experience has been great, a huge range to choose from, competitive prices and quick delivery, a very happy customer.”

Helpful Report

Thank you for taking the time to write your kind review, we really do appreciate it. We are so delighted to hear that you are happy with your Simply Wigs experience! All the best to you, SW Team

Simply Wigs is rated 4.8 based on 14,930 reviews