Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,387 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,387 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th December 2025

628

Anonymous

Anonymous // 01/01/2019

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“Good service and range. Delivery takes rather long but I understand that is due to stocking and unavoidable. My go-to supplier!”

Helpful Report

Thank you for your lovely review, we really do appreciate it! If you are ever unsure of delivery times, please do contact us prior to ordering. :) All the best, SW Team

“A pleasant company to deal with. My order was sent quickly and arrived nicely packaged.”

Helpful Report

Thank you Susan for your brill review, we really do appreciate it. We are so happy to know that you have enjoyed your Simply Wigs experience! All the best, SW Team

“Always most helpful and pleasant to deal witj”

Helpful Report

Thank you Susan for your lovely words :) We do hope to hear from you again soon, SW Team

“Excellent customer care and speedy & efficient delivery. Thank you!”

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“Easy to order. Staff very helpful. Delivered on time. Chocolate extra special touch.”

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Thank you Allison for your wonderful review, we really do appreciate it. We are so happy to hear you have enjoyed your experience with us. All the best, SW Team

“Ordered one day. Dispatched and delivered two days later using cheapest delivery.”

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Thank you John for your brill review, we really do appreciate it! All the best to you, SW Team

“I have bought about five in the last few years I love them the service is good quick delivery very satisfied”

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Thank you Margaret for your lovely review and custom, we really do appreciate it. All the best to you, SW Team

“Great service very happy”

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Thank you Meg for your lovely review! We are so delighted to hear you are happy with your Simply Wigs experience. All the best, SW Team

“It’s always so lovely dealing with Simply Wigs…nothing is too much trouble. They make time for you & make the whole experience feel so easy. It’s a pleasure dealing with them & makes purchasing a new wig a great experience. Thank you”

Simply Wigs 5 star review on 30th May 2024

Helpful Report

Thank you for your kind words, we really do appreciate it. The whole team do strive for excellence, and ensure to go above and beyond for their customers. We will be sure to pass on your lovely comments. All the best to you, SW Team x

“Absolutely delighted with my second wig from Simply Wigs . Posting and packaging is first class. Thank you 😊”

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Thank you for your brill review! We are so happy to hear you love your purchases :) Hope to speak with you again soon, SW Team

“Dyed at the same time I coloured my hair. Looks very authentic. On holiday I wash my hair daily but I only did a quick rinse on hairpiece every 2nd-3rd wash. Very good product. Will purchase again.”

Helpful Report

Thank you Karen for your fab review! We are so happy to hear you are happy with your recent purchase, and seems to be perfect for your needs. All the best to you, SW Team

“I emailed and stated that I needed to cancel my order before despatch but was still sent anyway with instructions to send back. I received my product and was very disappointed. Didn't even bother to return - went in the bin. Don't bother.”

Helpful Report

Hello Julie. Thank you for your review. We are sorry to hear the order could not be cancelled prior to despatch. If you do have any queries or concerns, please do contact us. SW Team

“I've just started my chemotherapy and obviously worried about my hair loss, I came across simply wigs online and had a look, the first wig I bought was a bit of a panic buy as I wanted something ready to wear at the beginning of my treatment, unfortunately it wasn't quite me but returning it was so easy and the staff were very helpful. So I went back to the site had a proper look and found something more me and I love it, it's perfect the colour is amazing very similar to before chemo hair! The style again similar to before chemo hair! The only thing I did was add a slight fringe and it had a quick once over with the straighteners. So I'm all set for the chemo hair loss, I'm not looking forward to it, but I have a wonderful wig and if I look better I'll feel better and a lot more confident. Thank you simply wigs for making this possible x”

Simply Wigs 5 star review on 29th May 2024

Helpful Report

Thank you Andrea for taking the time to write your review, we really do appreciate it. We are so delighted to hear you are happy with your new style, it looks wonderful on you! The Customer Service team are always going above and beyond for their customers, so we will be sure to pass on your kind comments. Hope you have a lovely rest of your day, SW Team

“Fantastic service 👏”

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Thank you Susan for your fantastic review! All the best to you, SW Team

“Fantastic service. Wouldn’t go anywhere else . Thankyou.”

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Thank you Jacqueline for your fab review! It's so lovely to know you have been enjoying your Simply Wigs experience. All the best, SW Team x

“I would highly recommend Simply Wigs. Great on line service and when you open the delivery box every item is always nicely wrapped in tissue paper. The whole experience feels really personal.”

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“The colour match is perfect. I think they will be just what I want haven't used them yet as I am saving them for a future holiday.”

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Thank you Judith for your brill review. We are so happy to hear you have found the colour match to be perfect! Hope you have a fabulous time on holiday, love SW Team :)

“Great website, huge range of wigs,really spoilt for choice. Was kept informed regularly as to when wig would arrive. Would definitely recommend simply wigs(simply the best)!!”

Helpful Report

Thank you Yvonne for your fab review, and for recommending us - we really do appreciate it. We are so delighted to hear you were well informed on the status of your order, and enjoyed your experience with us! All the best, SW Team

“Beautiful style as usual lovely blend of colours and a good fit. Always perfectly packed and presented.”

Helpful Report

Thank you Sheree for your brill review, we really do appreciate it. We are so happy to hear you are happy with your recent purchase. All the best to you, SW Team :)

“i have ordered quite a few wigs in the past and have found you get first class service from start to finish Answer to your queries promptly Quick despatch and great customer service All based in the UK No call centre abroad Nothing is any trouble in 3 words Simply the best”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. The Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. All the best you, SW Team

Simply Wigs is rated 4.8 based on 14,387 reviews