Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,134 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,134 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 18th September 2026

625

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ladies… Fantasy Petite does not disappoint!! It’s superb value with a low price point, whilst REALLY delivering a low density, extremely natural looking piece. I’m thrilled with full lace front which gives an amazingly flawless hair-line. The hand tied monofilament gives it that fantastic illusion of scalp within the parting and you’ve got a decent amount of scope to part it centrally or as I prefer, slightly to the left. My head circumference is 21.5 inches and while the cap runs a tiny bit on the bigger size for me, taking it in a little via the adjustable Velcro straps gives a perfect fit. It feels natural and close to the scalp and like I said, the low density which I love. The colour I have is praline mist – love it! I actually ordered creamy glow but there was a long back order on it, so the wonderful guys at Simply Wigs helped me to navigate an alternative shade. It’s a wonderful balayage type colour with a light blond root blending to a cool tone blond with brown ends….lush! My own bio hair is very thin with ongoing hair loss so the low density wigs are my firm favourites. I’ve tried wigs that have permatease and more volume but they make me feel very self- conscious as I’ve never had a “full head of hair”. I’m a convert to alternative hair and now have several wigs. My confidence has rocketed and getting ready to go out is a breeze! I usually choose shoulder or collar lengths and go for a long bob or beach wave. I normally pay about £350 - £450 for my wigs (I’m obsessed with Belle Tress!) but was nervous choosing a much longer “glamourous” style and wanted to keep the cost down while testing the water. I’m quite frankly amazed at this piece as all the features often have a higher price point. I think if there was just one small negative it would be that the synthetic hair fibres have a little bit of an excess sheen BUT this was easily remedied with a little hack of giving it a spray over with dry shampoo. Job done. I’d also like to say that I’d give customer services and communication at Simply Wigs a strong 10 out of 10!”

Helpful Report

Hello Anne, Thank you for taking the time to leave your fantastic review! I am thrilled that you are so happy with your Fantasy Petite and are sharing your experience which will help so many other lovely customers. The SW Team x

“I love my wig Been buying from simply wigs for quite a number of years now”

Helpful Report

Thank you for your lovely review Huma. The SW Team x

“Reordered tape, very quick delivery with a surprise in the package - lovely.”

Helpful Report

Hello Sue, Thank you for your lovely review! The SW Team x

“Great customer service and love the website. Explains in detail features of the product and the inside of the cap. Also the 360 view is great.”

Helpful Report

Thank you for your wonderful review, it is brilliant to hear that our website is making your online orders easier! The SW Team x

“I have never been disappointed with the service I receive.”

Helpful Report

Hello Jean, Thank you for your wonderful review, this is fantastic to hear! The SW Team x

“Brilliant selection of wigs. Like to see customer photos of how the wigs look in “real life”. Lovely, discreet packaging, love the little choc gift! Discount if photo reviews submitted.”

Helpful Report

Thank you for your lovely review Clare. We love seeing our beautiful customer pictures on the website and they are a great help when looking for a new style! I am so pleased that you enjoyed your chocolate! The SW Team x

“I recently placed an order for a cotton head covering. I was due to attend our son’s wedding & required a navy blue soft head covering. Although no indication on the website, many of the items were out of stock. Eventually through email correspondence with the staff direct I placed an alternative order. The item was stuck in customs in Germany, but eventually the item arrived & it was ideal for the wedding with its floral trim & comfortable to wear all day. Thank you!”

Helpful Report

Hello Ann, thank you for sharing your experience. Sadly, it can be frustrating when an item is out of stock, we will always let our lovely customers know of any delays as soon as possible and will always do all we can to get your order to you as quickly as we can! I am so happy you received your headwear in time for the wedding! The SW Team

“Arrived quickly lovely colour but too big for me. I phoned for advice and spoke to a very helpful lady who recommended trying Ellen Wille.”

Helpful Report

Hello, thank you for your wonderful review. I am so pleased that our lovely customer service team were able to help with your order! The SW Team x

“Efficient and friendly service. Will definitely use them again”

Helpful Report

Thank you very much for the lovely review! The SW Team x

“normally i buy always with simply wig . but time by time product quality change . i received my last order completely rubbish . i want to change return . so please return this item .and send me always i buying . please check your syestem if repeat coustoner lookFter and send right product”

Helpful Report

Hello Shahid, Thank you for your review and feedback. I am very sorry that you are not happy with the quality of your latest order. If you ever have an issue with an order, please just contact our customer services team on 01484 844 557 and they will be able to help you further! The SW Team

“Wonderful selection of wigs. I bought 4, so I could try them on at home. They arrived on time and the ones I returned were refunded very quickly. Great company to deal with. 👍”

Helpful Report

Hi Sarah, thank you for the fantastic review! I am so pleased that we were able to help and that you found the perfect style! The SW Team x

“I was so impressed with the prompt action in sending the products I asked for and thought how beautifully presented they were wrapped up and in a special linen bag with very good instructions on how to wash and preserve the wig. Well done!”

Helpful Report

Thank you for the great review Lindsay! I am so pleased that you are happy with your wig care set and our warehouse teams fabulous packaging skills! The SW Team x

“Product arrived promptly.”

Helpful Report

Thank you for the 5 star review! The SW Team x

“Brilliant quick delivery I am very pleased”

Helpful Report

Hello Beryl, that is lovely to hear! Thank you for your 5 star review! The SW Team x

“Yes I always find simply wigs are very good”

Helpful Report

Thank you for your lovely review Karen, the SW Team x

“I’m very happy with purchase of wig it’s great, thank you so much I’m getting lots of compliments it’s certainly undetectable. IHave no issues with it in fact my last one worn daily for three years still good but has stretched now as far as it can but still looks good thank you”

Helpful Report

Hello Paul, thank you for your wonderful review! It is great to hear that you are getting so many compliments on your lovely style! The SW Team x

“Fantastic company with an excellent range of products. Customer service is great! Every order is on time and wrapped with care, complete with a fererro Rocher chocolate.”

Helpful Report

Thank you for your 5 star review Simone! I am pleased that you enjoyed your sweet treat! SW Team x

“Very pleased with my purchases will be back”

Helpful Report

Hello Maryla, Thank you for your 5 star review, this is great to hear! the SW Team x

“Bought 2wigs from simply wigs and I have found them to be realistic and good quality only thing I would say is I feel they come up slightly on the small side”

Helpful Report

Hello Elaine, Thank you for your lovely review. If you ever need any help or advice around fitting, please give our lovely customer services team a call on 01484 844 557. SW Team x

“great customer service and efficient.”

Helpful Report

Thank you for your lovely review Fiona! The SW Team x

Simply Wigs is rated 4.8 based on 15,134 reviews