Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,397 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th December 2025

628

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and lovely wig. Really happy.”

Helpful Report

Thank you Janet for your lovely review. We are so delighted to hear you are happy with your purchase! All the best to you, SW Team

“The wig I bought online wasn't right for me but it was no problem to return it. The person I spoke to about the return was very nice and very helpful and suggested to few things to help me find a wig that was right for me.”

Helpful Report

Thank you for your fab review, it is very much appreciated. We are so happy to hear you had a lovely experience on the telephone, as the Customer Service team are always here to help. We do hope to speak with you again soon, SW Team

“I have been buying wigs from Simply wigs for 8 years. I have no cause for complaint - ever. All my wigs are genuine brands, not fake. The quality and service is excellent and transparent. All queries are dealt with quickly, politely and efficiently. Nothing is too much trouble. You are never lost hanging in the air wondering where is my order. They keep you informed of any unintended delays of despatch. They are easily contactable and respond to emails quickly. The staff are very helpful. The website is a joy to visit with lots of special offers and wig advice and very interesting helpful articles to read. Buying wigs from Simply Wigs is to join a community of wig wearers who wish to be helpful and supportive to one another. Simply Wigs is not just a wig shop but a community. The SW vibe is we care, we want to help you find the most suitable wig for you. We want you to be happy with your purchase. It is the best of British!”

Helpful Report

Thank you Jane-Dora for your incredible review! We truly appreciate your loyalty as a customer for the past 8 years. We are so delighted to know that you have found all our wigs to be suitable for your requirements, and have enjoyed your experience with us. The team are always going above and beyond for their customers' needs, so we will be sure to pass on your lovely words. It's also so wonderful to know that you feel to be part of a community, as this is what we strive for. Thank you once again for your lovely words, and we look forward to hearing from you again soon. SW Team :)

“Simply Wigs has opened me to great fitting wigs which make me happy and more confident every day to go about my life”

Helpful Report

Thank you Glenda for your wonderful review. We are so delighted to hear you have found you confidence through finding the perfect styles! All the best to you, SW Team

“I was recommended Simply Wigs because of their customer service. I'm very happy with my purchase and will buy more! I rang as well and the lady was so lovely to me. Also, my item had beautiful purple paper around it, and a little chocolate was such a lovely gesture. Thank you very much X”

Helpful Report

Thank you Patrick for your kind words, we really do appreciate it. The Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your lovely comments. We do look forward to be hearing from you again soon, SW Team x

“It's always a pleasure to purchase from Simply Wigs. Besides purchasing wigs I've got accessories including Synovation Shampoo, Spray on Conditioner and Revvializer all great products.”

Helpful Report

Thank you Dorothy for your brill review! It's so lovely to know you have been happy with your purchases of wigs and accessories. :) Hope you enjoy the rest of your day, SW Team

“Excellent service so prompt even though I was exchanging for another colour so helpful and professional”

Helpful Report

Thank you Angeli for your excellent review! We are so happy to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers. :) We do hope to speak with you again soon, SW Team

“Order received quickly. Always comes with the complimentary chocolate and always nicely wrapped.”

Helpful Report

Thank you Mandy for your lovely review. We are so happy to hear you are happy with your experience with us, and you enjoy your chocolate treat! All the best to you, SW Team

“I’m very pleased with my perchase and yes the hair sprays thanku”

Helpful Report

Thank you for your fab review! We are so happy to hear you are pleased with your purchase, and is perfect for your needs. All the best, SW Team

“I didn't receive the item when I opened the box there was a chocolate in the box disgusted”

Helpful Report

Thank you Deborah for your review. We can see that you have now managed to source your order. If you have any further queries, please do contact us. SW Team

“Lovely easy to fit”

Helpful Report

Thank you Jacqui for your brill review! Hope you enjoy the rest of your day, SW Team

“The service offered was excellent. Easy process to follow.The services and goods were of a really good standard and I would be happy to recommend them.”

Helpful Report

Thank you Wendy for your lovely review, and for recommending us - we really do appreciate it. We are so happy to hear you have enjoyed your Simply Wigs experience, as the team do strive for excellence! All the best to you, SW Team

“The service was very good and wig arrived beautifully packed. Really pleased with the one I chose as looks very natural and is comfortable to wear.”

Helpful Report

Thank you for your fab review, we really do appreciate it. We are so happy to hear that you have found your order to be most suitable for your needs! We hope to speak with you again soon, SW Team

“As I have alopecia totals, I rely simply wigs for my eyebrows.”

Helpful Report

Thank you Wendy for your review! We are so happy to hear you find the eyebrows to be suitable for your needs. All the best, SW Team

“First wig I bought I returned-no problems with money being refunded. I am currently waiting for another wig to be delivered. Would recommend Simply Wigs.”

Helpful Report

Thank you for your fab review, and for recommending us - we really do appreciate it. We are so happy to hear you have enjoyed your experience with us! Please do let us know how you get on with your new style. All the best, SW Team

“Very friendly”

Helpful Report

Thank you Sharon for your lovely review :) Have a lovely rest of your day, SW Team

“Excellent service I'm very happy thank you”

Helpful Report

Thank you for your excellent review, we really do appreciate it! All the best, SW Team

“Wonderful service. Can't fault.”

Helpful Report

Thank you Deborah for your wonderful review, we really do appreciate it! All the best, SW Team

“A prompt and excellent service in both supply and where needed refund.”

Helpful Report

Thank you Sheila for your excellent review. The team love to be of assistance, so we will be sure to pass on your comments. All the best, SW Team

“My wig is called Risk,in silver tones,I am very pleased with it ,it looks quite natural,”

Helpful Report

Thank you Susan for your brill review! We are so happy to hear that you love the Risk wig, as this is one of our favourites! All the best, SW Team

Simply Wigs is rated 4.8 based on 14,397 reviews