Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,912 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,912 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 2nd July 2026

626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simply wigs have a brilliant selection of wigs with support from a kind, supportive and knowledgeable customer service team.”

Helpful Report

Thank you for your brill review! The team are always happy to assist, so it's wonderful to know you have enjoyed your Simply Wigs experience :) All the best to you, SW Team

“Perfect transaction.. Quick delivery.. very pleased.. Thank you!”

Helpful Report

Thank you for your brill review! It's lovely to know you have enjoyed your experience with us. All the best, SW Team

“It was a pretty turban but it arrived far too late. I was told 2-3 week delivery but it was almost 8 weeks and therefore didn’t arrive in time for the end. Returned.”

Helpful Report

Thank you Amanda for your feedback. We're sorry to hear you had experienced some delays on your order, and was not with you in time of requirement. If you do wish to discuss stock in the future, please do not hesitate to contact us prior to purchasing. All the best, SW Team

“Very pleased with my new wig which arrived just before Christmas which made my day as I had left it a bit late to order. Thank you so much for your prompt ordering as I know it came from Germany. Have gone for a shorter style this time and everyone likes it 👍”

Helpful Report

Thank you for your brill review, we really do appreciate it. We're so happy to hear you received your order in time for the Christmas celebrations! All the best to you, SW Team

“I love the Simply Wigs experience. I'm not happy about losing my hair. I have Alopecia Universalis, but I am so happy that I have the help and advice given to me by the people at Simply Wigs. They have lots of experience and their advice to me over the past 2 years has been invaluable. Starting out wearing wigs can be a daunting journey. In the past I haven't always chosen the right wig for me, but with Simply Wigs return policy, I have finally found what I think is the best style for me. Thank you, Simply Wigs, for being there with me on my journey.”

Helpful Report

Thank you Phyllis for taking the time to write your review, we really do appreciate it, We are so delighted to hear you have enjoyed your Simply Wigs experience, and have finally found the perfect one for you! if you require any assistance in the future, please do contact us :) Love, SW Team x

“Simply Wigs are wonderful. They have been so patient with me, because I am new to wigs, and have not made great choices for my head, and had to return the wigs I've ordered. I am saving up for one I have chosen, which I think will be better suited, so thank you for bearing with me. I think the next order I place will be a keeper. Your customer service is brilliant.”

Helpful Report

Thank you Gillian for your brilliant review, we really do appreciate it. We do know how difficult it can be purchasing online, so it really is lovely to know you got the advice you required :) Please do let us know how you get on with your next purchase! All the best, SW Team

“My first wig purchase from Simply Wigs and I’m very impressed. The site gives such comprehensive information, making it much easier to choose. Also being able to return one that just wasn’t right for me was helpful too. Items arrived quickly and postage costs were very reasonable too and my refund was processed promptly. Thank you Simply Wigs, I’ll be back!”

Helpful Report

Thank you for your fab review, we really do appreciate it. It's lovely to know you have enjoyed your Simply Wigs experience! If you require any assistance in choosing an alternative, please do let us know :) Love, SW Team

“excellent quality and regular updates, will definitely be buying from you again,”

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Thank you Jacki for your excellent review, we really do appreciate it! It's wonderful to know you are happy to visit us again :) All the best to you, SW Team

“Simply Wigs in my opinion are simply the best! Great customer service and a wonderful selection of wigs. I just wish there were a branch neat me.”

Simply Wigs 5 star review on 16th January 2025

Helpful Report

Thank you Pat for your kind words, and for sharing your purchase with us - you look amazing! If you are ever visiting more local to us, we are more than happy to organise an appointment with you :) All the best to you, SW Team

“Always prompt and excellent service”

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Thank you Marianne for your excellent review! We do hope to hear from you again, SW Team x

“Customer service was excellent. Love the product.”

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Thank you Andrea for your excellent review, we really do appreciate it! We're so delighted to hear you are happy with your purchase! All the best, SW Team

“My wife loves the wigs so you can expect more orders”

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Thank you Robert for your brill review, we really do appreciate it. We do look forward to hearing from you again :) SW Team

“Good service, competative prices”

Helpful Report

Thank you for your fab review, we really do appreciate it! All the best to you, SW Team

“This is an enterprising, innovative company. Their knowledge is impressive. Now that they are making their prices more competitive they are definitely leaders in their field. I wish them every continued success.”

Helpful Report

Thank you for your fabulous review, we really do appreciate it! We do try to keep on top of our prices, so it's lovely to know you have noticed this! We do hope to speak with you again soon, SW Team x

“Excellent web site and service. Staff very helpful”

Helpful Report

Thank you Barbara for your excellent review, we really do appreciate it! Hope you enjoy the rest of your day, SW Team

“Excellent service and beautiful wigs”

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Thank you for your excellent review, we really do appreciate it! All the best, SW Team

“Good quality”

Helpful Report

Thank you Patricia for your fab review, we really do appreciate it. All the best, SW Team

“Although the wig I ordered didn’t match my hair colour and I needed to return it, the lady I spoke to in the phone was very friendly, helpful and understanding. I will have no hesitation ordering from Simply Wigs in future.”

Helpful Report

Thank you Janet for your kind review, we really do appreciate it. The ladies on the phone are always happy to assist, so we will be sure to pass on your lovely comments :) We do look forward to hearing from you again soon, SW Team

“With no knowledge of wigs, I found the website interesting but a bit confusing. Having narrowed the search to 'human hair', I was annoyed to find I was still looking at synthetic hair wigs. There is a wide choice of styles and colours, but I found less choice for grey. I understand why it's done, but using young, pretty models, doesn't help those of us who are older and plain, imagine how they will look. When you are pretty, everything looks good on you...... not so much when you are plain. Still, lots of choice.”

Helpful Report

Thank you for taking the time to comment your feedback. We're sorry to hear you found searching online a little confusing! Unfortunately you we do struggle to source grey human hair wigs due to the colouring. If you do require any assistance in your search, please do not hesitate to contact us on 01484 844557. All the best, SW Team

“I always use Simply Wigs for my topper. Good selection and quick delivery”

Helpful Report

Thank you Paula for your lovely words! We're delighted to hear you had plenty styles to choose from :) All the best, SW Team

Simply Wigs is rated 4.8 based on 14,912 reviews