Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,907 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,907 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 2nd July 2026

626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time exactly what was ordered”

Helpful Report

Thank you Leigh for your kind words! We are so delighted to hear you are happy with your experience with us :) All the best, SW Team

“My returns were acknowledged and re-embursed immediately. Lovely quality wigs as usual. Thankyou”

Helpful Report

Thank you for your lovely review! We are happy to know you have enjoyed your experience with us :) All the best, SW Team

“I have never worn a wig and when I was diagnosed with cancer and it became obvious that I would lose my hair it was a shock to the system. Simply Wigs were so helpful when I spoke to them with questions about wigs and what is needed to go with them, it made things very easy. Also, when my hats and wig arrived the packaging was very pretty and the chocolates a lovely touch.”

Helpful Report

Thank you for your fab review, we really do appreciate it. We do completely understand how difficult it is going through hair loss, so it really is lovely to know the team made the process nice and simple for you :) If you require any assistance in the future, please do contact us, we are always here to help. SW Team x

“Excellent and efficient.”

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Thank you Paddy for your excellent review, we really do appreciate it! All the best, SW Team

“Simply the best! I'm sure that has been said many times & know I'm not alone in being grateful that I found your site. The products are fabulous, such an amazing range, when help is needed there's always someone available. I also love the reviews, the customer photos and the articles, it's like subscribing to a specialist library. Thank you so much for what you do, it means the world to someone coping with hair loss. Anita”

Helpful Report

Thank you Anita for your lovely review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, and all information provided has been most helpful for you :) We do hope to hear from you again soon, SW Team x

“Bought a hat.it arrived beautiful wrapped, with a nice chocolate as well. It lifted my spirits.”

Helpful Report

Thank you Margaret for your brill review! It's so lovely to know you are happy with your purchase, and you had enjoyed your chocolate treat :) All the best, SW Team

“Extremely helpful and efficient telephone service as always.”

Helpful Report

Thank you for your fab review, we really do appreciate it! All the best to you, SW Team

“I was delighted with the customer service Ist class up to date information on the progress of my order. The packaging of my order was done with care and beautifully done right down to the little purple box with a chocolate.My wig is just so gorgeous. I just love love it. Thank you so much Simply Wigs. I will deffo be buying another one . Thank you.”

Helpful Report

Thank you Carol for your kind words, we really do appreciate it. We are so delighted to hear that you are happy with your Simply Wigs experience, as the team do go above and beyond for their customers. It's also lovely to know that you are happy with your new look! All the best to you, SW Team x

“Well packaged and fast delivery. Haven’t tried it on yet as it has only just this very minute arrived, but it looks absolutely beautiful.”

Helpful Report

Thank you for your fab review, we really do appreciate it. It's so lovely to know you are happy with your purchase :) Please do let us know how you get on, and if you require any assistance in the future! All the best, SW Team x

“More than happy with it when it arrived and everyone else says it looks good.Colour and open weave base ,ease of style all good.”

Helpful Report

Thank you Janet for your lovely words, we really do appreciate it. We are so delighted to hear you are happy with your new look! All the best, SW Team

“Very pleased with my wig it is a great fit and had excellent delivery.”

Helpful Report

Thank you Julie for your excellent review, we really do appreciate it. We are so delighted to hear you are happy with your recent purchase! All the best, SW Team

“Simply wigs are the best. So pleased with my new wig and getting the colour right a different colour to what I was used to also ladies getting the fringe right. The team at simply wigs are so helpful. I found that other wig companies do not cut the mustard. X”

Helpful Report

Thank you Janet for your kind words, we really do appreciate it. We are so delighted to hear that you are happy with your recent experience with us! We do hope to be hearing from you again soon, SW Team x

“I've been a customer for several years now and can't recommend the company high enough. The service is always 100% excellent, contact is easy and response to any query has, so far, been same day. On the rare occasion I have returned a purchase, usually because I choose something wildly unsuitable, refund has been given immediately. The reason I keep coming back to SW is the website. The 360° view is something I have seen nowhere else. To be able to see the wigs, out of the box, no styling gives a true image of how they look. Since that is how I wear mine, too lazy to primp and preen sorry, I find that the best feature. I love the customer photos too even though I am not brave enough to send one in. I have never been disappointed by any aspect of my purchases. I do regret the long blonde wig though, what was I thinking, I'm nearly 70? 😂😂😂😂😂😂”

Helpful Report

Thank you Susan for taking the time to review your experience with us, we are so delighted to hear that you have enjoyed this, and would recommend us to others! It's so lovely to know that you find all information on the website helpful, as the E-Commerce team do try to make each product as informative as possible :) Thank you again Susan for your kind words, it is much appreciated :) All the best to you, SW Team x

“I travelled quite a distance to visit the store for a consultation and I’m so glad I made the effort. I can’t remember the name of the person who helped me but but she was so kind and full of helpful advice. I was able to try a range of styles and colours and see the difference in the construction of some different makes of wig. I feel so much more confident now and as a consequence was able to order a wig that is really me. Simply wigs’ customer service is second to none. Thank you so much”

Helpful Report

Thank you for taking the time to review your experience, and of course travelling over to us :) Your shop consultant would have been Sue, and you are right, she is incredibly kind and patience. We will be sure to pass on your lovely comments to Sue, I am sure she will be over the moon :) If you do require any assistance in the future, you know where we are. SW Team x

“As always prompt delivery and a very helpful team , love em !!!”

Helpful Report

Thank you Dawn for your brill review, we really do appreciate it! We do hope to hear from you again soon, SW Team :)

“Very pleased with my sora wig, lovely style an fits lovely and a lovely colour”

Helpful Report

Thank you Susan for your wonderful review, we really do appreciate it. It's so lovely to know you are happy with the Sora wig, as this is one of our favourites :) All the best to you, SW Team

“Customer service is second to none”

Helpful Report

Thank you Joan for your fab review, we really do appreciate it! We are so delighted to hear you have enjoyed your experience with us :) All the best, SW Team

“Thank you very much for making my visit to your store very calm..sue who helped me through out my visit was lovely and very patient with me I would recommend your service to anyone who needs a wig thank you for all your help..Michele x”

Helpful Report

(Simply Shop) -

Thank you Michele for your lovely review, and for recommending us, we really do appreciate it! Sue is so delighted to hear you had enjoyed your shop experience, as she is always going above and beyond for her customers :) If you require any assistance in the future, please do contact us. SW Team x

“Easy to order over the phone. Was advised when order would arrive and it did. Quality and fit are excellent”

Helpful Report

Thank you Janet for your excellent review, we really do appreciate it. We are so delighted to hear you are happy with your recent purchase from us! We do hope to be hearing from you again soon, SW Team :)

“Excellent friendly service. Lovely comfortable wig.”

Helpful Report

Thank you Jane for your excellent review! We are so delighted to hear you have enjoyed your Simply Wigs experience :) All the best, SW Team x

Simply Wigs is rated 4.8 based on 14,907 reviews