Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,479 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,479 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 16th February 2026

625

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was really pleased with the prompt service and the no fuss exchange deal. Although I haven't worn my clip in yet, it's a perfect match for my hair, I will be recommending simply wigs to all my friends”

Helpful Report

Thank you Irene for your fab review, and for recommending us, we really do appreciate it. We are so delighted to hear that your experience with Simply Wigs was smooth and efficient :) All the best to you, SW Team

“As always fantastic service from Simply Wigs. Customer Service is just the best. Unfortunately the wigs I ordered this time were not suitable for me and I had to return them. The return service was just as easy as ordering and my refund was very speedy. Look forward to ordering again soon. Thank You Simply.”

Helpful Report

Thank you Julie for your kind review, we really do appreciate it. We are so delighted to hear that our Customer Service team could be of assistance, they are always happy to help! If you do require any assistance in choosing an alternative, please do let us know :) All the best, SW Team

“very professional, very nice people to speak to, and with smiley voices, very helpful too. a brilliant service, couldnt be better. thank you all at Simply Wigs”

Helpful Report

Thank you Frederick for your brill review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team do strive for excellence! We hope you enjoy the rest of your day, SW Team :)

“Unfortunately the wig I ordered was not suitable but the service from Simply wigs was excellent”

Helpful Report

Thank you Patricia for your fab review! We're sorry to hear that your purchase was unsuitable, however it is lovely to know you had enjoyed your experience with us :) All the best, SW Team

“This is the second time I chose to use Simply Wigs, as I had fantastic service the first time from help over the phone through to fast delivery, and this time they were yet again very helpful and so efficient . I can strongly recommend them. Ruth Richards”

Helpful Report

Thank you Ruth for your kind words, and for recommending us, we really do appreciate it! We are so delighted to hear you are happy with your Simply Wigs experience, as the team do aim to provide 5* Customer Service :) We do hope to hear from you again soon, SW Team

“Prompt service.I love the wig.I just need to have it trimmed now.I will keep this company in mind when I need another wig.”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are so delighted to hear that you love your new style! All the best, SW Team

“Hi I ordered the wig for my wife .the lady on the telephone was so helpful. We ordered the wig it arrived right on time .my wife is so pleased with it. Great value for money can't recommend them enough. Thanks again will definitely be recommending you to other people.”

Helpful Report

Thank you Alan for your kind review, and for recommending us, we really do appreciate it! We are so delighted to hear that your wife is happy with her new style! Our Customer Service team really do go above and beyond for their customers' needs, so we will be sure to pass on your kind comments. All the best, SW Team x

“Very helpful staff. A quick and efficient service. Would recommend.”

Helpful Report

Thank you for your fab review, and for recommending us, we really do appreciate it! Hope you enjoy the rest of your day, SW Team

“Ive been buying from Simply wigs for several years now, I have tried other companies mainly for different colours but always go back to Simply wigs, this is a no fuss company and always there to guide me through new styles etc in a friendly manner. Simply wigs are well made and last with care for months and never a problem to return for exchange or otherwise...a wig I can wear with confidence.”

Helpful Report

Thank you Christine for you kind words, we really do appreciate it. We are so delighted to hear that you have found comfort in ordering from Simply Wigs, and have enjoyed your experience with us! The team do constantly go above and beyond for their customers' needs, so it really is lovely to know you are a happy Simply Wigs customer :) All the best to you, SW Team x

“Having bought a few wigs and enhancers over past 8 years,I can find no faults in their service.Advice Given if required.I am delighted with my purchases.”

Helpful Report

Thank you Sarah for your lovely review, we really do appreciate it. Our Customer Service team are always going above and beyond for their customers, so we will be sure to pass on your kind words. All the best, SW Team

“I recently purchased a scrunchie type hairpiece I was very disappointed in the size and thickness of the piece , two pieces would be needed for a good effect. I bought a similar one online before Christmas, half the price , delivered free the next day and much better quality. I ordered from Simply wigs this time, as I have been a customer of theirs previously. Really disappointed.”

Helpful Report

Thank you for your review. We are sorry to hear that you are unhappy with your recent purchase. We do allow our customers to return unsuitable items for a refund within 14 days of receiving them. If you wish to discuss alternatives, please do contact us on 01484 844557, and we shall do our very best to assist. SW Team

“Great service even though I didn't purchase anything on this occasion.”

Helpful Report

“Great company to deal with, even if you need to send things back. Nice touch with chocolate included. They are based in UK So i would highly recommend them”

Helpful Report

“Service and delivery was professional and smooth. Thank you”

Helpful Report

Thank you Diana for your kind words, we really do appreciate it. We are so delighted to hear that you are happy with your Simply Wigs experience! All the best, SW Team

“Didn't suit me at all”

Helpful Report

Thank you for your review Ishbel. We're sorry to hear that your purchase was unsuitable for you. If you contact us on 01484 844557, we would be happy to assist in finding an alternative :) SW Team

“I definitely recommend this company, if you ring with a query the phone is always answered promptly, and the staff are extremely helpful. Used to buy my wigs from America but not anymore.”

Helpful Report

Thank you Sandy for your kind review, and for recommending us, we really do appreciate it! We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers :) All the best, SW Team

“The assistant was very helpful and knowledged and nothing was too much. Would definitely use you again”

Simply Wigs 5 star review on 20th February 2023

Helpful Report

Thank you Andi for your kind review, and for sharing your purchase with us, we really do appreciate it! We are so delighted to hear that you are happy with your new style, and you would happily purchase from us again :) All the best to you, SW Team x

“Simply Wigs is Simply Wonderful! The staff are really friendly and helpful. My consultation with Sue was such a lovely experience - she helped me to choose a "topper" which is absolutely perfect for me . I highly recommend this company.”

Helpful Report

(Simply Shop) -

Thank you Linda for your lovely review and for recommending us, we really do appreciate it. It's lovely to know that you had enjoyed your Simply Wigs Shop experience, as Sue is always going above and beyond for her customers! We will be sure to pass on your kind comments! All the best, SW Team

“Beautiful quality bamboo hat , wrapped and packed with real attention to detail and thoughtfulness xx”

Helpful Report

Thank you Wendy for your kind review! We are so delighted to hear that you are happy with your recent purchase :) All the best, SW Team x

“beautiful wig, thank you. I had to wait as it was on backorder. It was wort the wait.”

Helpful Report

Thank you for your fab review, we really do appreciate it! We are so delighted to hear that you are happy with your recent purchase, and was worth the wait :) All the best to you, SW Team x

Simply Wigs is rated 4.8 based on 14,479 reviews