Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,498 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,498 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Simply Wigs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Simply Wigs 5 star review on 16th February 2026

624

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and support.”

Helpful Report

Thank you Hilary for your kind words. We are so delighted to hear that you are happy with your Simply Wigs experience. All the best, SW Team

“Very good service and added touch of chocolate perfect .”

Helpful Report

Thank you for your fab review, we really do appreciate it. It's lovely to know that you are happy with your Simply Wigs experience, and enjoyed the chocolate treat! All the best, SW Team

“This is my 3rd Lucca Deluxe. I love them all. Easy to wear. Looks so natural. A real confidence builder. I wish I had bought my wigs years ago. Finally I gave in to the alopecia and I can honestly say it's the best thing I've ever done. Simply wigs has been amazing I've tried lots and returned lots never a problem. Always very helpful.”

Simply Wigs 5 star review on 8th February 2023

Helpful Report

Thank you Roseleen to write such a wonderful review of your experience, and for sharing your purchase with us, you look amazing! We are so delighted to hear that you have been happy with the beautiful Lucca Deluxe wigs, and they have given you a confidence boost :) We hope to hear from you again soon, SW Team

“First time purchase of eyebrows, They are a little fiddly for me as I have arthritis in my hands. But I will continue using. I would prefer the colour to be a tad lighter, even though they are light blonde the still look very dark as I am a natural strawberry blonde. Overall I am happy, and will purchase again, although I am not quite sure as to why P&P was the price it was. I originally thought they were coming from abroad.”

Helpful Report

Thank you Yvonne for taking the time to review your experience with us, we really do appreciate it. It's lovely to know that you are happy with your purchase, and will be ordering again! We do offer the Simply Saver postage at £1.95, which is our cheapest option. If you would like to discuss any questions you have, please do call us on 01484 844557, and we shall do our very best to assist. All the best to you, SW Team

“Pixie wig is very trendy. It looks more expensive and natural than it costs.”

Helpful Report

Thank you Li for your wonderful review, and for sharing your purchase with us, you look amazing! We are so delighted to hear that you love your new style :) All the best, SW Team

“I'm ordering my wigs every year from simply wigs and what makes me coming back is the great costumer service and the help that I get ordering from Oslo. Cristina”

Helpful Report

Thank you Aurelia for your brill review, we really do appreciate it! We are so delighted to hear that you are happy with the Customer Service, as the team really do strive for excellence. All the best, SW Team

“Good prompt service.”

Helpful Report

Thank you Julie for your kind review. It's lovely to know you are happy with the service from Simply Wigs :) All the best to you, SW Team

“Helpful, patient and very friendly service from whoever looks after you.”

Helpful Report

Thank you Elisabeth for your lovely comments, we really do appreciate it. The team are always going above and beyond for their customers, so we are delighted to hear you are happy with your experience. All the best, SW Team

“Everything was covered by the team”

Helpful Report

Thank you Victoria for your fab review! We are so delighted to hear you are happy with your experience with us. All the best, SW Team

“I've just ordered my second wig from Simply Wigs. I immediately got confirmation and all the details about how long it will take etc. I know from my previous experience that I can buy with great confidence from this company. They are very helpful (thank you Becca!) and are happy to give any advice. Having only recently found them I won't be going anywhere else in future. Can highly recommend their products and service.”

Helpful Report

Thank you Vivian for taking the time to write such a kind review, and for recommending us, we really do appreciate it! Becca is always going above and beyond for her customers, so we will be sure to pass on your lovely comments. If we can be of any assistance in the future, please do contact us, we are always here to help :) All the best, SW Team

“Good quick service and sorting out returns.”

Helpful Report

Thank you Carol for your brill review, we really do appreciate it. We hope you enjoy the rest of your day, SW Team

“Rang through to branch as undecided which colour to have. Girls so helpful. I ordered it online lizzy in harvest gold. It arrived soon after. Wow wow wow! I've had so many compliments that even though my chemo hasn't started yet (bought wig to get used to it before starting) l doubt that l shall stop wearing it when my hair returns. It's so comfortable and saving me a fortune on energy and hair products. I don't even have to brush it! It's fab. Thank you Simply Wigs from a very happy customer”

Helpful Report

Thank you for taking the time to write your lovely review, we really do appreciate it! We are so delighted to hear that you are happy with the Lizzy wig, as this is a Simply Wigs favourite :) It's also lovely to know that you have been receiving lovely comments about your new style. If you do require any further assistance, please do contact us on 01484 844557. All the best, SW Team x

“Purchased some tape, works wonders, its strong and has long wear time just as it says on the packaging. Also delivery was fast and I didn't need to chase anything up, I will definitely be ordering from here again.”

Helpful Report

Thank you Ranjeet for your brill review, we really do appreciate it. We are delighted to hear that you are happy with your purchase, and experience with us! We look forward to hearing from you again soon, SW Team

“Very pleased with eyebrows”

Helpful Report

Thank you Susan for your fab review! We are so delighted to hear that you are happy with your recent purchase. All the best, SW Team

“I always order online. The wigs are delivered very quickly and packaged beautifully. I have spoken to a member of staff on the phone. She was extremely polite and helpful”

Helpful Report

Thank you Siobhan for your lovely review, we really do appreciate it. We are so delighted to hear that you are happy with your Simply Wigs experience, as the team are always going above and beyond for their customers. All the best, SW Team

“Emmajay always well informed and helpful. Used twice and wouldn't go anywhere else.”

Helpful Report

Thank you David for your lovely review! Emma-Jay is always going above and beyond for her customers, so she will be delighted to hear that you have enjoyed your Simply Wigs experience with us. All the best, SW Team

“They kept me updated about the process and all of the costs, so there were no surprises. Very helpful. The price of the wigs are on the more expensive side, but it’s definitely worth it. Would recommend this shop to anyone looking for comfortable, life-like wigs.”

Simply Wigs 5 star review on 3rd February 2023

Helpful Report

Thank you Katarina for your kind review, and for sharing your purchase with us, you look amazing! We are so delighted to hear that you are happy with your recent purchase, and you would recommend us :) We do hope to be hearing from you again soon, SW Team x

“Everyone was pleasant and helpful on the phone.”

Helpful Report

Thank you Helen for your kind review! Its so lovely to know you were happy with the Customer Service you received over the telephone :) All the best, SW Team

“Very quick efficient service. Love the little chocolate gift too! The hat wig we purchased was nit cheap but good quality.”

Helpful Report

Thank you Esther for your brill review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase, and you loved the chocolate treat! All the best, SW Team

“I would 100% recommend Simply Wigs to anyone. I’ve purchased both from the shop and online. Customer service is outstanding, the quality of wigs is brilliant. I wear a wig due to cancer treatment - it looks so natural (thanks to the advice and help when buying) that even the staff at the hospital are shocked when they see my hair is a wig! Thank you Simply Wigs”

Helpful Report

(Simply Shop) -

Thank you for taking the time to review your Simply Wigs Shop experience, we really do appreciate it. Our shop consultant Sue is always going above and beyond for her customers' needs, so she will be over the moon to hear that you would be happy to recommend us :) We do hope to hear from you again soon, SW Team

Simply Wigs is rated 4.8 based on 14,498 reviews