Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,397 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th December 2025

628

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service .. Laura was very helpful and understanding… Sue cut my wigs beautifully.. Much appreciated.”

Helpful Report

Thank you for your excellent review! Laura is always going above and beyond for her customers, so we will be sure to pass on your comments. All the best to you, SW Team

“Have found Simply Wigs fantastic. So very helpful and efficient when returning items. Would definitely recommend them. Lady I spoke to on phone when choosing wig was really patient and very helpful.”

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Thank you Jennifer for your kind words, we really do appreciate it. We are so happy to hear you have enjoyed your experience, and would recommend us to others! All the best to you, SW Team

“An excellent and very helpful firm to deal with”

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Thank you Peter for your excellent review, we really do appreciate this! All the best to you, SW Team

“always first class service”

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Thank you Jennifer for your fab review, we really do appreciate it. All the best to you, SW Team

“Easy to order and arrive on time”

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Thank you Brian for your brill review! We are so happy to hear you have enjoyed your experience with us. All the best, SW Team

“Items arrived promptly, wig cap is quite skimpy wouldn't buy again but hairpiece is quite good although rises up at the back so is hard to keep in place”

Helpful Report

Thank you Carol for your fab review, we really do appreciate it. It's lovely to know you are happy with your purchase! If you require any assistance in securing the hairpiece, please do contact us :) SW Team

“Been buying wigs from Simply Wigs for a few years now and always a first class service. Easy to use website and extremely informative, every wig packaged beautifully - feels like a real treat unwrapping each one. Would shop nowhere else, only wish I lived closer so I could try different styles.”

Helpful Report

Thank you Angela for your wonderful review and custom, we really do appreciate it. We are so delighted to hear you have been happy with your Simply Wigs experience over the years, as the team do strive for excellence. If you are ever in the area, we would love to have you for an appointment! All the best, SW Team

“So easy to order from, and kept up to date by email throughout the whole process.”

Helpful Report

Thank you for your kind review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience. All the best, SW Team

“The best company out there for buying wigs from. Everything is top class from the customer service, to the prices, to the beautifully wrapped products and even a little chocolate treat! It’s easy to place the order, returns are accepted and in all, it’s a delightful, hassle free shopping experience. 100% recommend these lovely people. Thank you for being so great.”

Helpful Report

Thank you Lynda for your fabulous review, and for recommending us - we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. All the best to you, SW Team

“Great service . Items are always beautifully packaged”

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Thank you for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with your experience with us. All the best to you, SW Team

“Great item as described. Quick delivery, great communication and beautifully packaged!”

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Thank you Nicola for your fabulous review, we really do appreciate it. We are so happy to know you have enjoyed your Simply Wigs experience! All the best to you, SW Team

“Lovely quality, good service”

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Thank you for your lovely review, we really do appreciate it. All the best to you, SW Team

“Very friendly, helpful & wig arrived very quickly.”

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Thank you Julie for your kind review. We are so happy to hear you have enjoyed your Simply Wigs experience. All the best, SW Team

“I ordered the Attract Natural Image in Platinum Mist Rooted and it arrived 3 days later. A complete change of style for me and I just love it. It looks so natural and is so comfortable. I cut the fringe to suit my glasses and I couldn’t be more pleased So many positive comments from friends. I will definitely be sticking to this style !!”

Helpful Report

Thank you Janet for your wonderful review, we really do appreciate it. We are so happy to hear you are happy with the Attract wig, as this is a Simply Wigs favourite! It's also lovely to know you have been receiving compliments from your friends, as we know this is a fab feeling. All the best to you, SW Team

“Absolutely fabulous wigs,and fabulous customer care..”

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Thank you Deborah for your fab review, we really do appreciate it. We are so happy to hear you have enjoyed your experience with us. All the best, SW Team

“I cannot recommend Simply Wigs highly enough. The website offers more information than any other company. Customer services are amazing. Queries are dealt with immediately and staff are so friendly and helpful. I recently changed my mind about a wig I ordered and contacted customer services to cancel. The refund was literally in my bank account within 2 days. You cannot beat that!”

Helpful Report

Thank you Denise for taking the time to write your review, and for recommending us, we really do appreciate it. We are so delighted to hear that you are happy with your experience with us, as the team do go above and beyond for their customers. We do hope to hear from you again soon, SW Team

“Very happy with the purchase and will return with another order in the near future”

Helpful Report

Thank you Linda for your kind review, we really do appreciate it. We are so happy to hear you love your purchase and will be ordering from us again! All the best, SW Team

“I have always had an excellent experience with Simply Wigs. The choice is phenomenal & they will go above & beyond to assist you in any way they can.”

Helpful Report

Thank you Nicola for your excellent review, we really do appreciate it. You are right, the team do go above and beyond for their customers' needs, so we will be sure to pass on your kind comments. All the best, SW Team

“Always prompt and helpful. Highly recommended.”

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Thank you Ross for your kind review, and for recommending us - we really do appreciate it. Hope to speak with you again soon, SW Team

“Products arrived promptly and packaged beautifully. Good quality product that I am thrilled with. Received a timely reply to my question. Have placed a second and third order. Thank you Simply Wigs.”

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Thank you Janine for your brilliant review, we really do appreciate it! We are so happy to know you have enjoyed your experience with us, as the team do go above and beyond for their customers. All the best to you, SW Team :)

Simply Wigs is rated 4.8 based on 14,397 reviews