Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,931 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 2nd July 2026

626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simply wigs never fail to deliver they are at the end of a phone as I can't make it to the salon ,I now am wearing star lace wig by gisella mayer in a petite the colour is Latino Lights, Even down to the pretty presentation on delivery ,plus a little chocolate to accompany the delivery, I now have found the perfect wig & fit,”

Helpful Report

Thank you Susan for your fab review, we really do appreciate it! We ae so delighted to hear that our Customer Service team could be of assistance, as they are always going above and beyond for their customers :) It is also lovely to know that you have found your perfect style and colour, it really is music to our ears! We hope to speak with you again soon, SW Team x

“Very good service. Packaging was special”

Helpful Report

Thank you Patricia for your kind words. The Warehouse Team do take their time in ensuring all orders are packaged beautifully, so we will be sure to pass on your thanks! All the best, SW Team

“Brilliant company to deal with - even if you get your choice wrong!!”

Helpful Report

Thank you Susan for your brill review, we really do appreciate it :) Please do contact us if you require any assistance in the future, we are always here to help! SW Team

“Cap fitted perfectly and stayed in place”

Helpful Report

Thank you Kathy for your fab review! We are so delighted to hear that you are happy with your recent purchase! All the best, SW Team

“Absolute first class service,super friendly customer service and amazingly quick delivery. Simply wigs saved the day as I was going on holiday and needed a new wig pronto...ordered and delivered within 2 days and the wig is just perfect”

Helpful Report

Thank you Tracy for your kind words, we really do appreciate it. We are so delighted to hear that the fabulous team were able to organise for your order to be despatched and delivered in time for your holiday! We do hope to speak with you again soon, SW Team x

“Professional and courteous service. Polite emails. Great customer services.”

Helpful Report

Thank you Marcia for your lovely review, we really do appreciate it. It's lovely to know that you have enjoyed your Simply Wigs experience, as the team do strive for excellence :) All the best, SW Team

“Lovely topper, wrapped very neatly and even came with a chocolate in a small box which I thought was a nice touch. Would buy from here again, great communication.”

Helpful Report

Thank you for your lovely review, we really do appreciate it! We are so delighted to hear that you have enjoyed your Simply Wigs experience (and the choocy treat with your order!) All the best, SW Team

“5 * review Very helpful and friendly overall a wonderful service. 😊”

Helpful Report

Thank you Maria for your kind 5* review, we really do appreciate it! We do hope to be hearing from you again soon, SW Team :)

“So pleased with my new look It looks so natural It's such a good fit”

Helpful Report

Thank you for your brill review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase, and suits you well! All the best to you, SW Team

“I liked very much my hair pice ! I will get another one very soon!”

Helpful Report

Thank you for your fab review! We are so delighted to hear that you are happy with your purchase :) We do look forward to be hearing from you again soon, SW Team

“Wig was delightful and packed charmingly, with a chocky as well! I have purchased from you before, and will certainly do so again. Thank you.”

Helpful Report

Thank you Clare for your lovely words, we really do appreciate it. It is lovely to know that you have enjoyed your Simply Wigs experience, and would be happy to purchase from us again! All the best, SW Team x

“My first time needing a wig. They helped me with fitting and choices. Reccomend 100%”

Helpful Report

Thank you Deborah for your fab review, and for recommending us, we really do appreciate it! The team are always going above and beyond for their customers, so we are delighted to hear that you have enjoyed your experience with us :) All the best, SW Team

“Very prompt delivery”

Helpful Report

Thank you Ruth for your fab review, we really do appreciate it! All the best, SW Team

“Staff are very friendly, understanding and helpful.”

Helpful Report

Thank you Anne for your lovely review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience! All the best, SW Team

“I’m absolutely delighted with my topper!I’ve struggled with thinning her for last 30 yrs wish I had the courage to try one year’s ago.thank you very much one happy customer.xx”

Helpful Report

Thank you Andrea for your lovely review, we really do appreciate it. It really is lovely to know that you had ordered from Simply Wigs, once you were happy to start your journey :) If you do require any assistance in the future, please do not hesitate to contact us, we are always here to help. All the best, SW Team

“I will only deal with simp!I wigs, they are reliable, helpful and kind and friendly.”

Helpful Report

Thank you Barbara for your kind words, we really do appreciate it. It really is lovely to know that you are happy with your Simply Wigs experience :) We look forward to hearing from you again soon. Love, SW Team

“Excellent service .lovely to be able to speak to a person and returns are easy well done”

Helpful Report

Thank you Noreen for your excellent review, it is really appreciated :) We are so delighted to hear that you have enjoyed your Simply Wigs experience! We do hope to hear from you again soon, SW Team

“Have ordered 3 wigs as about to lose all my hair with Chemo. They are all lovely and so realistic, probably better than my own hair!!”

Helpful Report

Thank you Sarah for your lovely review, We are so delighted to hear that you are happy with your purchases! All the best to you, SW Team x

“For a couple of years now Simply Wigs is my go to place when it comes to buying a wig. The last purchase (Winner by Raquel Welch in the color honey pecan) is what i expected it to be: absolutely fabulous. And if you should have a problem (returns or whatever), they have an excellent customer service that helps you straight away. So for me Simply Wigs is the only olace where i shop for wigs and accessories.”

Helpful Report

Thank you Hanneke for taking the time to write your review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team are always going above and beyond for their customers :) We do hope to be hearing from you again soon, SW Team

“I cannot fault Simply Wigs' service, they are always understanding and helpful. This time I needed to return the wigs because the manufacturer had folded them into the box in such a way that they were bent out of shape. Emmajay to the rescue; she is sending me 2 more after having first vetted them herself. Thank you so much.”

Helpful Report

Thank you Pamela for your kind review :) It really is lovely to know that you are happy with your experience at Simply Wigs, as Emma-Jay is always going above and beyond for her customers! We will be sure to pass on your many thanks to her. We do hope to be hearing from you again soon, SW Team x

Simply Wigs is rated 4.8 based on 14,931 reviews