Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,400 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,400 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th December 2025

628

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always purchase on line. The website catalogs and ordering process are always first class. It feels like a personal service even down to the colourful wrapping of each purchase.”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. The team do like to provide a personal but professional service for their customers, so it is lovely to know you have enjoyed your experience with us. We do hope to be hearing from you again soon, SW Team

“I have thinning hair due to cancer treatment and have purchased several wigs and enhancers from Simply Wigs. I wear something everyday and feel glamorous and comfortable. I've had lots of great comments so far. Once I've put on whatever piece I'm wearing in the morning within five minutes I've forgotten about it. I've had excellent service from Simply Wigs and will definitely be buying some more.”

Helpful Report

Thank you Lorraine for your fab review, we really do appreciate it. We are so delighted to hear you have been happy with your purchases from us, and you feel glamorous and comfortable everyday! The team do strive for excellence, so we will be sure to pass on your kind comments. All the best to you, SW Team

“I wanted to buy a wig but wasn't sure about the details so I phoned and asked questions and the lady told me all she could. I felt more sure then of what I was buying. Thank you. I can't wait for my wig to arrive. X”

Helpful Report

Thank you Constance for your lovely words! The Customer Service team do go above and beyond to help their customers, so it is lovely to know you have enjoyed your experience! Please do let us know, how you get on. :)

“Been dealing with Simply Wigs for a few years & cannot fault them, nothing is too much trouble, excellent service 😄”

Helpful Report

Thank you for your excellent review and custom, we really do appreciate it. We are so delighted to hear you have been happy with your Simply Wigs experience over the years! Hope you have a lovely rest of your day, SW Team :)

“The wig I ordered did not suit me and I wished to return it. I rang the office, who were most helpful. Gives me confidence to order online.”

Helpful Report

Thank you Yvonne for your brill review! We are so delighted to hear you found the returns process to be easy and simple! If you require any assistance in choosing an alternative, please do let me know. SW Team

“Excellent service, helpful staff who are a pleasure to speak with.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. The team are always happy to speak with customers on the telephone, so it's lovely to know you had enjoyed your experience! All the best, SW Team

“Service extremely good and loved the added touch of a boxed chocolate. Will definately order from them again. Rosina”

Helpful Report

Thank you Rosina for your fab review, we really do appreciate it. It's lovely to know you had enjoyed your Simply Wigs experience (especially the chocolate treat!). We do look forward to hearing from you again soon, SW Team

“Great customer service. Delivery time was exceptional. Lovely quality wig and at a reasonable price.”

Simply Wigs 5 star review on 16th February 2024

Helpful Report

Thank you Deborah for your excellent review, and for sharing your purchase with us - you look amazing! We are so delighted to hear you are happy with your Simply Wigs experience! All the best to you, SW Team

“My first time visiting Simply Wigs and was more than impressed with the welcome and professional nature of the company. I was put at ease immediately. Would certainly recommend anyone who is in need of help and guidance when choosing a wig.”

Helpful Report

Thank you Jennifer for your lovely review, and for recommending us - we really do appreciate it. We are so delighted to hear you have enjoyed your first Simply Wigs Shop experience, and felt at ease. We will be sure to pass on your comments to the Shop Consultants :) All the best, SW Team

“Ever since I discovered Simply Wigs I've never been disappointed with the toppers I've had and the lovely friendly service and friendlypeople there in Slaithwaite. Nobody could go wrong choosing toppers, wigs or accessories from Simply Wigs. They go out of their way to be helpful. Well done ladies and the whole team. 👏😍XX”

Helpful Report

Thank you Rita for your kind words, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. If you do require any assistance in the future, please do contact us! SW Team x

“Friendly, helpful staff and a very efficient service.”

Helpful Report

Thank you Pat for your kind review, we really do appreciate it. It is wonderful to know you are happy with your Simply Wigs experience! All the best, SW Team

“Always very satisfied with my purchases, beautifully packaged and will be ordering again very soon.”

Helpful Report

Thank you David for your kind review, we really do appreciate it. We are so delighted to hear you have been enjoying your Simply Wigs experience! All the best, SW Team

“Pleasant experience”

Helpful Report

Thank you Diana for your brill review! All the best to you, SW Team

“The team at Simply Wigs have always given excellent customer service - I highly recommend them and wouldn't go anywhere else for my wigs!”

Helpful Report

Thank you for your fab review, and for recommending us - we really do appreciate it. We are so glad to know you have enjoyed your experience with us. All the best to you, SW Team

“Good service. Prompt delivery of quality products.”

Helpful Report

Thank you Kevin for your brill review, it is very much appreciated! Hope you have a lovely rest of your day, SW Team

“Good service. Item did not suit so had to be returned. No problems and refund was quick.”

Helpful Report

Thank you for your fab review! We're sorry to hear your purchase was not suitable, but it is lovely to know the returns process was simple. If you require any assistance in choosing an alternative, please do let me know. SW Team

“Quite a good selection of petite wigs and hope more will be added as so many average size caps are amazing but just too big! However, am delighted with my latest purchase from Ellen Wille - not too much hair and a wonderful colour. Will continue using Simply Wigs as the service is second to none and communications are great for any queries. Highly recommend this as the best place to buy wigs! Thank you so much.”

Helpful Report

Thank you Vivien for your lovely review, and for recommending us, we really do appreciate it. We are so delighted to hear that you are happy with your latest purchase! Please do keep an eye on the newsletter, and we shall let you know of any new styles launched. All the best to you, SW Team

“I purchased a wig cap which is as described. Nice and soft. I haven't bought a wig to try it with so can't comment on that.”

Helpful Report

Thank you Jean for your fab review! We are delighted to hear you are happy with your recent purchase. All the best to you, SW Team x

“I am.deligjted with my bathing cap. Its stylush and flattering and have had some nice comments. Thankyou”

Helpful Report

Thank you for your brill review! We are so delighted to hear you are happy with your purchase, and have been receiving compliments :) All the best, SW Team

“Fab service and quick delivery as always! And always a lovely gesture of a little chocolate!”

Helpful Report

Thank you Christine for your fab review, we really do appreciate it. It's so lovely to know you are happy with your experience, enjoyed the chocolate treat. All the best, SW Team

Simply Wigs is rated 4.8 based on 14,400 reviews