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UK Whitegoods Reviews

4.4 Rating 8,185 Reviews

84 %

of reviewers recommend UK Whitegoods

Company Reviews

4.4

Based on 8,185 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

UK Whitegoods 5 star review on 3rd January 2024

UK Whitegoods 5 star review on 29th October 2023

UK Whitegoods 1 star review on 27th October 2023

Verified Customer

UK Whitegoods 5 star review on 21st September 2023

UK Whitegoods 5 star review on 14th August 2023

Verified Customer

UK Whitegoods 5 star review on 8th August 2023

58

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I contacted white goods as I couldn't find my part, whitegoods found it straight away for me and emailed back within 10 mins , and with the link of the product, I purchased this, and white goods kept me informed of tracking and delivery thank you for all your help”

Posted 2 hours ago

“This was my first time contacting UK Whitegoods. Even though they couldn't supply my spare part due to obsolescence, their service and super quick response was brilliant. Well done UK Whitegoods, I will be using your services again in the future.”

Posted 15 hours ago

“I was contacted promptly by the company and, although they were unable to supply the part I needed, they gave me advice on how to procure the part.”

Posted 22 hours ago

“Excellent service - as always! Really is by far the best place to.go.for spares and repairs of domestic appliances. Very comprehensive web site and very knowledgeable and helpful staff, all this at very good prices.”

Posted 4 days ago

“I was initially surprised that my order was going to take up to 45 days to arrive. I missed the details when I was ordering. It didn't matter though. My order arrived within a few days and it was exactly as advertised. They have good communication and are a legit company.”

Posted 5 days ago

“Prompt and knowledgable response”

Posted 6 days ago

“We had an incident with the bottom drawer of our John Lewis branded freezer. I had given hope of finding a replacement but found the UK Whitegoods website. I submitted an enquiry on the website and Kenneth Watt responded quickly and tracked down the part we needed. It has arrived today and is an exact replacement. Thanks.”

Posted 6 days ago

“Excellent. Good Communication. Deluvery took around 1 week, not a problem for non urgent parts. I would definitely recommend and use them again. Cheers”

Posted 1 week ago

“Pleased with the service I received when ordering also Delivery of the part Thank you”

Posted 1 week ago

“Spare for fridge shelf.”

Posted 1 week ago

“After a reall issue trying to get spares from Espares which were considerabley over priced and ended up being wrong, it was a refreshing change to find white good who you and send model and serial number of my washign machine to and they responded witht eh correct parts at a half the price. Great sewrvice and highly recommended. (Stay away form espares)”

Posted 1 week ago

“excellant and trustworthy service”

Posted 1 week ago

“I recently Enquired about a spark igniter.for a fairly old Lamona hob. My enquiry was dealt with individually and was very helpful. The company was then able to match my request to the precise part. Very nice to get that level of service. Not at all common these days. Have not yet installed the igniter quite yet but have full confidence in the item.”

Posted 1 week ago

“Personnel at Whitegoods responded promptly and assisted me to identify the correct bulb for my fridge/freezer and the two bulbs I ordered arrived within the delivery window which they projected.”

Posted 1 week ago

“Very helpful and honest. Unfortunately, they didn’t have the part in stock but still answered my question. Would definitely use this company in future”

Posted 1 week ago

“I broke the inner glass of my oven door. To my horror the glass cost half of what the oven was worth! I shopped around and UK white goods was the quickest delivery and 2nd cheapest. The automated delivery updates were great , I knew exactly what when it was being packaged, dispatched and delivered. Arrived in one peice. Happy to have my oven back. Thankyou!”

Posted 1 week ago

“I received quick responses and helpful information. The part I wanted was discontinued and unavailable but happy with the service provided”

Posted 1 week ago

“Very prompt informative reply, sadly my old fridge extinct!”

Posted 1 week ago

“Such a nice, helpful company. Got the door handle part I needed for my Liebherr Fridge Freezer... Always positive and courteous. Thank you all.”

Posted 1 week ago

“I had to return something and there was no quibble, the return and refund were straight forward meaning I would purchase from them again”

Posted 1 week ago

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UK Whitegoods is rated 4.4 based on 8,185 reviews