UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered from this company on the 21st of April and was told it would be delivered by 1st of May at the latest... Wasn't even dispatched on the 1st of May and still nothing has arrived.”

Helpful Report

Posted 3 years ago

“Great service, good price and fitted with the help of video,”

Helpful Report

Posted 3 years ago

“Part never shipped after two weeks. UK whitegoods didnt contact me to explain why parts did not ship. Upon contacting UK Whitegoods over e-mail the rep was friendly and explained the parts listed in stock were actually not actually in stock in their local warehouse. I appreciated their honesty but wished they contacted me sooner and updated their webpage. A full refund was issued.”

Helpful Report

Posted 3 years ago

“I was very satisfied with my order being sent out in a timely manner.”

Helpful Report

Posted 3 years ago

“I'm still waiting for a new component witch I ordered more then 2 week ago even though it says 1/6 days delivery?? We are desperate for this component”

Helpful Report

Posted 3 years ago

“Thank you for your help”

Helpful Report

Posted 3 years ago

“Got back to me quickly and gave me the best advice! Thank you.”

Helpful Report

Posted 3 years ago

“Perfect replacement for broken door. Arrived in time scale provided.”

Helpful Report

Posted 3 years ago

“Would this be the part ordered and as yet not delivered”

Helpful Report

Posted 3 years ago

“Once I had identified the item I required, the ordering process was very straight forwards, my only criticism was that I had to 'chase' to find out what had happened to this order as it did not arrive within the projected delivery time, the customer service I received upon enquiring about this status of this order was first class, no issue with ordering parts from this supplier in the future.”

Helpful Report

Posted 3 years ago

“I have still not received the part I ordered over 2 weeks later and have been without an oven”

Helpful Report

Posted 3 years ago

“UK Whitegoods was unable to provide or identify any source of a replacement circuit board for my tumble dryer.”

Helpful Report

Posted 3 years ago

“thanks for your usual good service and the correct product”

Helpful Report

Posted 3 years ago

“It was very late. Packaging was half open, but the plate was safe. Thank you”

Helpful Report

Posted 3 years ago

“Item ordered and delivery stated as being between 1 and 6 days after order. & days later as I was just about to query the non-delivery I got an email saying it was now showing as dispatched. I asked what was going on as the dispatch was after the latest delivery date. The reply was, sorry, it was out of stock and it took longer to get it than we thought. Delivery was then further interfered with by the bank holiday weekend, which was the very weekend I had arranged for a guy to fit the item. Finally arrived a further four days later. If the website had said it was out of stock, I'd have gone elsewhere.”

Helpful Report

Posted 3 years ago

“Very satisfied. Can now see what's cooking again!”

Helpful Report

Posted 3 years ago

“I ordered a set of integrated fridge door hinges on 12th April it is now the 5th May and i have still not received the items. what more do i need to say. i would not recommend using you.”

Helpful Report

Posted 3 years ago

“pleased with the fridge door shelfs”

Helpful Report

Posted 3 years ago

“Can’t give a review as not received goods yet.”

Helpful Report

Posted 3 years ago

“UK Whitegoods has a very comprehensive range of products which makes it the go to place for parts. The website is easy to use. Very satisfied.”

Helpful Report

Posted 3 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews