UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Very quick delivery and product worked perfectly . Delivery charge was steep in comparison to the price of the item but that’s one of those things”

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Posted 3 years ago

“Sound advice prior to ordering. Part arrived a week after ordering. Relatively easy to fit. Machine now functions correctly.”

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Posted 3 years ago

“I can not give a favourable comment as my order should have arrived between the 3rd and 11th May. I am still waiting.”

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Posted 3 years ago

“I have not received my goods yet delivery was quoted between 1st to 9th May”

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Posted 3 years ago

“Initial enquiry and response good but unfortunately after nearly two weeks product has still not arrived”

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Posted 3 years ago

“Excellent service and super quick delivery. Would definitely use again.”

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Posted 3 years ago

“easy to find part ordered lunchtime one day and arrived the following day brilliant service will certainly use next time,”

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Posted 3 years ago

“⭐️⭐️⭐️⭐️⭐️ Excellent. Ordered replacement item required thanks to the very clear website which directed me exactly to what I needed. Sent a couple of emails for further information about the order and tracking info & was responded to in a speedy and efficient manner. Item arrived just over 2 weeks after ordering (which was my expectation as per the website) from China no less! 🇨🇳 Would use again if needed, good job 👏”

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Posted 3 years ago

“Still haven’t received it yet”

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Posted 3 years ago

“I was looking for timer buttons and i wanted the dimensions but they gave me some link or something to check for it. At least they replied and tried to help”

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Posted 3 years ago

“Hi I ordered a tumble dryer heater on the 27th april At the cost of £78, it said it would arrive within 5 days but as yet the 11th of may part still hasn’t arrived!! Very disappointing to say the least”

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Posted 3 years ago

“Have been asked to review but still waiting for my parts .”

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Posted 3 years ago

“Received the correct hinge for Paul Bocuse oven door first time !, Genuine part. Oven is over 25 years old so I was pleased that the part was still available.”

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Posted 3 years ago

“Needed a new fridge door bottom shelf and was correctly informed by an online advisor that the one I thought would fit would be the one to order - fits perfectly !”

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Posted 3 years ago

“You could not help with my enquiry, but no fault of yourselves. Your reply to me was prompt and polite. Thank you.”

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Posted 3 years ago

“Took longer to arrive but Great customer service. Product exactly what I needed.”

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Posted 3 years ago

“Great service ,the correct parts were delivered within the time stated. I will use again if needed.”

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Posted 3 years ago

“My order was delayed over 3 weeks”

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Posted 3 years ago

“I never hsd any e-mails about my wuery to your company”

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Posted 3 years ago

“Enquired about a part and they were very helpful with the information they proved”

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Posted 3 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews