UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“I found white goods very helpful and experienced staff they replied to my emails promptly will always recommend this company Regards Alan”

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Posted 4 years ago

“Although your man Kenneth did not find the spare I need. I was impressed by his promptness of reply and the fact that he left no stone unturned. A top man and a credit to the company very refreshing in this day and age.”

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Posted 4 years ago

“White Goods gave me some good advice - sadly, my spare part was not longer available but they were very courteous and quick with their response. I would definitely use them again as I do believe we should all be trying to replace spare parts if possible rather than buying new.”

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Posted 4 years ago

“This company has been an absolute pleasure to deal with! They were able to track down a part for my washing machine that even the manufacturer couldn’t track down! Very reasonably priced, quick and polite communication, extremely fast dispatch and delivery and all round fantastic company. I highly recommend and will be going here for all my future needs!”

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Posted 4 years ago

“Got the part I needed for my oven not a problem”

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Posted 4 years ago

“Helpful advice given on what needed replacing on my cooker hood extractor. Part identified for me by them. Part arrived a few days later. I've since fitted the new part and problem solved. I would certainly recommend them.”

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Posted 4 years ago

“Great service! Thank you”

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Posted 4 years ago

“Excellent service and advice. Part identified and delivered promptly. Thanks”

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Posted 4 years ago

“Excellent delivery time. Well packed. Will recommend.”

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Posted 4 years ago

“I was delighted with the service and assistance given to me when I ordered a replacement part for my fridge door. The part supplied was a perfect fit and arrived sooner than expected. If I require further parts iI will definately UK Whitegoods and I would certainly recommend them to othersto”

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Posted 4 years ago

“When faced with the range of options available and needing advice, this website was clear and helpful. My query was answered promptly - and the member of staff was incredibly well informed and x helpful.”

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Posted 4 years ago

“I ordered replacement salad drawers and a shelf for my Liebherr fridge. They arrived promptly and I'd like to thank Kenneth Watt and David Quinn for their excellent customer service. Linden Lawson”

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Posted 4 years ago

“Professional , prompt & knowledgeable . Fantastic . I will use again.”

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Posted 4 years ago

“Part is apparently obsolescent but ESpares has the part so how is it obsolescent?”

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Posted 4 years ago

“Using the serial number of our appliance, UK Whitegoods matched our required replacement item very quickly (the less than 30-minute turnaround time was impressive). This gave us the confidence that we were ordering the correct part. Our order was shipped on time, was well wrapped, and fits perfectly. We are happy customers!”

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Posted 4 years ago

“Gave the details of the part, sent the correct item. Took a week but that was due to COVID causing delivery problems. The packaging was good. Will use UK Whitegoods again if required.”

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Posted 4 years ago

“Speedy prompt reply to my enquiry and I was able to pick up part that day”

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Posted 4 years ago

“Well, I haven’t got it yet!!!!!”

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Posted 4 years ago

“Excellent service. The fridge shelf was dispatched promptly after my initial enquiry and arrived safely.”

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Posted 4 years ago

“Had problem finding the part for my fridge, but UK Whitegoods found it for me and had it in stock. Excellent service.”

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Posted 4 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews