UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.37

4.4 Rating 8,182 Reviews

84 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,182 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried to source an obsolete part for me and were prompt helpfull and informative”

Helpful Report

Posted 4 weeks ago

“I contacted the guys at Whitegoods after seeing their offer on line to attempt to source spare parts. I was particularly impressed as they gave a prompt response that although initially was unsuccessful they did recommend a competitor who may be able to help. A few days later they re contacted me having located one of the parts I needed providing a link to order it too even though it was not a white goods part! I was very impressed and most grateful as my own attempts had drawn a blank!”

Helpful Report

Posted 4 weeks ago

“Excellent, efficient, helped with part selection which was vital. Highly recommend.”

Helpful Report

Posted 4 weeks ago

“Very pleased to be able to easily source a replacement part for 10+ year old fan oven.”

Helpful Report

Posted 4 weeks ago

“I ordered parts damaged on the delivery. It took 4 weeks to arrive”

Helpful Report

Posted 1 month ago

“Yes, when I contacted white goods asking where product was, there did respond the next day. But unfortunately I still don't have my order. I understand it's coming from France, but this has been over three now, and I have not had any correspondence from them telling that my product is on it way here. Not really happy, has I need this part to fix my washing machine and it comes quite an expensive taking my cloths to the launderette”

Helpful Report

Posted 1 month ago

“Very quick response to my enquiries but unfortunately you were unable to find/supply the item I was looking for.”

Helpful Report

Posted 1 month ago

“Brilliant super quick response when i asked for advice on replacement hinges for my Fridgemaster Fridge. Advice was spot on, Hinges supplied were OE so installation was straightforward and so far they have performed well. £47 has saved me scrapping an otherwise serviceable fridge. I would definitely recommend over what are likely to be poor imititation products on amazon which is a site great for books and cd's but you wont get the advice there that youll get from UK Whitegoods.”

Helpful Report

Posted 1 month ago

“The item is an identical replacement but at a very high cost!”

Helpful Report

Posted 1 month ago

“Easy to find the spare part I needed on the websitre and check it was both compatible and the correct item. However, it took foreeeeeeeever to arrive (4 weeks) and I received no response to an email to the customer service team chasing the order after 2 weeks. When it did arrive, it was well packaged and well-protected.”

Helpful Report

Posted 1 month ago

“I ordered my spare part two weeks ago and I am still waiting for it”

Helpful Report

Posted 1 month ago

“Very fast and helpful response.”

Helpful Report

Posted 1 month ago

“Good fast”

Helpful Report

Posted 1 month ago

“Spot on piece of kit thank you”

Helpful Report

Posted 1 month ago

“Accurate advice, quick delivery, reasonable price.”

Helpful Report

Posted 1 month ago

“Easy to order,confirmed it was the right part,and delivery was excellent.”

Helpful Report

Posted 1 month ago

“The original bottle shelf I ordered arrived but was damaged but after a short e mail reporting this was soon rectified.”

Helpful Report

Posted 1 month ago

“Very helpful staff. Thank you”

Helpful Report

Posted 1 month ago

“I am very satisfied with how quickly I got a response relating to my search for parts. The person who responded was very helpful even if the part was not available. I am very grateful for your help.”

Helpful Report

Posted 1 month ago

“Wrong part!! Despite checking model number the part was way too small. No way it could ever fit that model. It was 15cm too small!!!!Still waiting for a refund”

Helpful Report

Posted 1 month ago

UK Whitegoods is rated 4.4 based on 8,182 reviews