UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Fast reply, very helpful”

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Posted 5 years ago

“Customer service is very good , sorted out damaged parcel same day.”

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Posted 5 years ago

“I recently emailed a request for information about a flouorescent light electronic power source, with a view to purchasing.. There was a very qiock response, together with links to the item I needed. I then ordered from the link. Very efficient. It arrived and is now fitted and working perfectly. Thanks again for the excellent, informed service. I will certainly use this company again when and if the need arises.”

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Posted 5 years ago

“easy to order parts, efficient purchase process and goods arrived in good time, in well packaged parcel. Would definitely use again”

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Posted 5 years ago

“Very helpful and quick in responding to querie about spare for appliance.”

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Posted 5 years ago

“Very helpful indeed, found exactly what I needed”

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Posted 5 years ago

“Extremely helpful and efficient.”

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Posted 5 years ago

“White goods were very helpful in sourcing the spare freezer handle, even sending me link to purchase it, however it has been 8 days and has still not arrived -had an email from your carrier to say the had it yesterday, waiting for it to arrive. So cant say if it fits or is the right part”

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Posted 5 years ago

“I needed help identifying the correct item. Whitegoods replied swiftly to my email query and having pointed me in the right direction then sent out the item within a couple of days.”

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Posted 5 years ago

“Great service, very helpful.”

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Posted 5 years ago

“Although eventually I didn’t need the part (found out it was another issue from researching the internet) I feel the guy was excellent in regard to information that I would need to get the exact part for my machine. He responded quickly to my enquiries & was very helpful. All in all a big thank you.”

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Posted 5 years ago

“The delivery took a while but this could have been the delay due to the back log due to covid. The product was just right and would definitely recommend”

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Posted 5 years ago

“First class package. From the start of the process the communication was fantastic and personal. Unfortunately the part ordered didn't fit but the return process was just as efficient. No hesitation in recommending to others and will definitely use again”

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Posted 5 years ago

“Still not received”

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Posted 5 years ago

“Very helpful and parts good price.”

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Posted 5 years ago

“Supplied the correct part in good time, and at a competitive price.”

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Posted 5 years ago

“Item was delivered,fitted and works as intended (an oven door seal). Delivery was slow ~10 days, Covid might be to blame for that though. I would also suggest that the item was overpriced although it was a SMEG original. Contact with the company was good, emails being answered very promptly.”

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Posted 5 years ago

“Excellent spares provider at sensible prices and very quick to dispatch. Parts fitted perfectly.”

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Posted 5 years ago

“Part as always of good quality and well packaged.”

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Posted 5 years ago

“Excellent service, fast and positive response to my query.”

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Posted 5 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews