SHO Reviews

Name: SHO
Rating: 4.80

4.8 Rating 25,609 Reviews

95 %

of reviewers recommend SHO

4.8

Based on 25,609 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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1474

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the pattern but the metal lid gets very hot and I’ve burnt my lip on it. It’s unusable”

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Posted 1 year ago

“I still have not received my products”

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Posted 1 year ago

“I was sent the wrong items within the order, I’ve e mailed and direct messages but no response, the items are for Christmas so not much time to be sorted”

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Posted 1 year ago

“Ordered 20th November , still have not received it !!”

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Posted 1 year ago

“I am still waiting for my goods the service you get from this company is so bad”

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Posted 1 year ago

“Guys, my review is as follows. I am extremely disappointed by your product I have purchased for the following reasons. I used it as my primary flask underground and it leaked from the main closure, I had to screw it extremely tight to stop it. My liquid was luke warm after five hours, compared with back up flask which was really hot after seven hours, despite being a quarter of the cost of your discounted flask. Both flasks were pre-heated and had boiling water put in with a powdered product. To say I'm disappointed is an understatement.”

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Posted 1 year ago

“A travel mug which doesn't close? Useless”

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Posted 1 year ago

“The lid gets so hot it burns you. Plus, you can't shut the lid so it spills everywhere and gets cold faster.”

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Posted 1 year ago

“My Calax cup has spilled soo many times since having it! Why is there no way to close this cup? Or is it me? I also emailed to ask these very questions and I’ve had no reply! They have my money now!! I had sooo many people at work waiting to see mine to make a decision whether to buy one but are all very disappointed why it’s not closing or got a stopper.”

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Posted 1 year ago

“Wrong bottle delivered...”

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Posted 1 year ago

“Haven’t had it delivered yet so can’t comment sorry”

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Posted 1 year ago

“Can’t leave a feed back as didn’t get item , been waiting two months. Would stay away from this company”

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Posted 1 year ago

“Well I haven't received mine yet .I pre ordered 2 and sent a message saying I hadn't received them gave them all the details and haven't heard back poor show”

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Posted 1 year ago

“I'm sorry, but asking for a review before our product has been delivered is hardly going to mean you'll get a good review. When we ordered it you suggested it would be 15th November before we could expect it, why ask for a review before that date!!”

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Posted 1 year ago

“Not got it yet”

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Posted 1 year ago

“You sent me the wrong bottle, I ordered and paid for a 750ml and you sent me a 500ml… still awaiting a reply to the photo of the bottles and packing slip”

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Posted 1 year ago

“I haven’t received it abd I haven’t had any reply from my 3 emails. Very disappointed.”

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Posted 1 year ago

“Great company to deal with and the ethics of the company seem to be in the right place. But the product is really poor quality, i bought the children’s bottle with the spout, but the spout is impossible to drink through for an adult cause of the vacuum, let alone a child! Poor design”

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Posted 1 year ago

“Mum bought me Calix and the lid took in water (she contacted sho they said it should not be submerged in water but sent out a new lid) been using the new lid for about 2/3 weeks it’s never been submerged in water but has also taken in water. Very disappointed as the sho original bottles are brill but has put me off buying more Sho products.”

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Posted 1 year ago

“Bought my food flask for soup, I am a bricklayer so soup at lunch is so good in the winter,,,I have the soup like molten lava when it goes in my flask at 7.30,by the time lunch arrives at 12.30,look warm …disappointing is not strong enough”

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Posted 1 year ago

SHO is rated 4.8 based on 25,609 reviews