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SHO Reviews

4.8 Rating 29,987 Reviews
94 %
of reviewers recommend SHO
4.8
Based on 29,987 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 14th January 2026
Kate
SHO 5 star review on 28th November 2025
Kristen
SHO 5 star review on 16th November 2025
Millicent
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 24th October 2025
Stuart
SHO 5 star review on 12th October 2025
Sharon Stringwell
1644
Anonymous
Anonymous  // 01/01/2019
They did what they were supposed to in terms of sending etc, but bottle was rubbish so three starts
Helpful Report
Posted 2 days ago
I love the colour and design of my sho food flask however I am disappointed that with the temperature of my food at lunchtime, I have followed the instructions and heated with hot water inside first for at least 10-15 mins before I pour my soup or noodles inside, 5 hours later the food is only Luke warm
Helpful Report
Posted 5 days ago
Bottle bigger than expected and straw isn’t great, I find it a little difficult to drink from.
Helpful Report
Posted 6 days ago
Not suitable for Left handed people as the spork just folds in half while trying to eat ... was told they are working on it ... but should say so on the site as it's big and bulky enough to carry in my bag on the train without taking all my own cutlery too.
Helpful Report
Posted 1 week ago
Food flasks not as expected had contact with customer services they are being returned on Monday
Helpful Report
Posted 2 weeks ago
The cup I bought leaks terribly and has to be kept in a plastic bag, needless to say it doesn't go out often. The food flask is wonderful I can't rate it high enough. Choose your product carefully.
Helpful Report
Posted 2 weeks ago
Not really impressed, put soup in it for work six hours later, it was only warm not hot. I put hot warm in before hand as read
Helpful Report
Posted 3 weeks ago
The cup was brilliant when it finally arrived!
Helpful Report
Posted 3 weeks ago
Not really keeping my food hot but I am finding this flask convenient
Helpful Report
Posted 3 weeks ago
Lovely quality, feel and look, unfortunatly though my soup is only luke warm at lunchtime even though I've followed all the instructions. Today tried scrambled egg and once again it was only luke warm.
Helpful Report
Posted 3 weeks ago
Received it eventually . Looks good. Like the sport. . Doesn't keep very warm at all. Put boiling water out of kettle in it for 10 mins. Filled it with hot soup. Was luke warm 5 hours later.. still edible but I dont think the product would last as long as it says . Possible better products out there.
Helpful Report
Posted 3 weeks ago
Does not keep as hot as it states
Helpful Report
Posted 4 weeks ago
Great design Keeps drinks cool However the sports bottle spout leaks terrible if it falls down/laid down
Helpful Report
Posted 4 weeks ago
Would love my sho but not received it yet!! Caught up in the mail chaos.
Helpful Report
Posted 1 month ago
Great looking products in terms of style and colours however I do find there is some leakage. Delivery also very slow - I accept it was Iver festive period, but really slow.
Helpful Report
Posted 1 month ago
Food flask. Wish I had read reviews before ordering. Didn't realise flask had to be filled to the brim with soup or food or wouldn't keep hot therefore not used
Helpful Report
Posted 1 month ago
Quick and easy to order through. Packaging lovely. Make great gifts.
Helpful Report
Posted 2 months ago
Hey Cara, Thanks so much for the review, really is appreciated by us here at SHO! Hope you have an awesome day :) Best wishes, Hollie
Posted 1 month ago
I prefer the bottles to this mug/ cup as it is quite wide and difficult to hold
Helpful Report
Posted 2 months ago
I was really excited for the bottle because of how easy it will be to wash it regularly as well as how environmentally friendly it is. But dissapointed at the fact that it pics up stains & dust quite easily (mostly the silicon part) and the sipping lid quite easily loosens up as well. Overall not too bad, but I wish I just got the normal bottles that im used to using! :(
Helpful Report
Posted 2 months ago
Not a fan of these I’m afraid, the drinking cup is messy for having hot drinks, and the flask didn’t keep the soup hot by lunch time😕
Helpful Report
Posted 2 months ago
SHO is rated 4.8 based on 29,987 reviews