SHO Reviews

Name: SHO
Address: 3-5 Horsley's Fields, King's Lynn, Norfolk
Rating: 4.78

4.8 Rating 29,709 Reviews

94 %

of reviewers recommend SHO

4.8

Based on 29,709 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

Tell us how SHO made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

1643

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“As beautiful as expected. love it”

Helpful Report

Posted 4 weeks ago

Hi Chinwe, Thanks so much for the 5 stars! We’re so pleased you’re happy with your order. Let us know if there’s ever anything we can help with! Have a lovely day, Hollie

Posted 3 weeks ago

“Great bottle that’s so easy to keep clean and keeps drinks cold all day I’ve yet to try hot drinks in the bottle but also bought a small drinking mug that’s great for hot drinks on the go too”

Helpful Report

Posted 4 weeks ago

Hi Elizabeth, Thanks ever so much for taking the time to leave a review, it really is appreciated :) I'm so happy to hear you're getting on so well with your SHO products! If there's ever anything we can do to help in the future, or if you have any questions, please pop an email across to support@shoreusable.com :) Best wishes, Hollie

Posted 3 weeks ago

“Really impressed with the service throughout making a purchase. Great communication about delivery, quick delivery. Really impressed with the quality of the product. Looking forward to my family , opening a Christmas gift I bought. I hope.to make further purchases in the future.”

Helpful Report

Posted 4 weeks ago

Hi Victoria, Thank you very much for your incredibly kind review! Your feedback truly means the world to us :) I hope your family love their gifts on Christmas! If there is ever anything we can do to assist you, please don't hesitate to reach out to us by sending an email to support@shoreusable.com. I hope you have a wonderful day, Hollie

Posted 3 weeks ago

“I've used it every day since I got it. It's encouraged me to make something fresh each day and it's always still been hot at lunch time. I would recommend it to anyone.”

Helpful Report

Posted 4 weeks ago

Hi Debra, Thanks so much for the 5 stars! We’re so pleased you’re happy with your order. Let us know if there’s ever anything we can help with! Have a lovely day, Hollie

Posted 3 weeks ago

“Great customer service. Fantastic range of products which I have bought for my whole family for Christmas - I am sure they will all love them as much as I do ❤️”

Helpful Report

Posted 4 weeks ago

Hi Eileen, Thank you so much for your awesome review! I'm so glad to read that you love your SHO products and have been able to share the joy with family and friends. We really appreciate your loyalty and support! If there's ever anything we can do to help in the future, please let us know :) Best wishes, Hollie

Posted 3 weeks ago

“Love all things SHO.So much so that most of my family and friends are getting SHO gifts.”

Helpful Report

Posted 4 weeks ago

Hi Carol, Thank you so much for your awesome review! I'm so glad to read that you love your SHO products and have been able to share the joy with family and friends. We really appreciate your loyalty and support and it's customers like you that make it all worthwhile. And thank you so much for being a returning customer, we truly value your continued support. Best wishes, Hollie

Posted 3 weeks ago

“Great for hot lunches . I put a jacket potato and beans in mine . Fab”

Helpful Report

Posted 4 weeks ago

Hi Carmel, Thanks so much for the 5 stars! We’re so pleased you’re happy with your order. Let us know if there’s ever anything we can help with! Have a lovely day, Hollie

Posted 3 weeks ago

“Always excellent service and great products.”

Helpful Report

Posted 4 weeks ago

Hello Liz, Thanks so much for the awesome review! Really is appreciated, and if you ever have any questions or issues pop us a message on our Facebook page or email us at support@shoreusable.com :) Best wishes, Hollie

Posted 3 weeks ago

“Love these mugs, pretty colours and keep drinks super hot.”

Helpful Report

Posted 4 weeks ago

Hey Maria, Thank you so much for the 5 star review! :) I love that you're getting on well with your SHO products! If there's ever anything we can help you with, please don't hesitate to reach out to support@shoreusable.com :) Best wishes, Hollie

Posted 3 weeks ago

“Lovely products had a problem with one of my items but the service I received was 10 out of 10”

Helpful Report

Posted 4 weeks ago

Hi Rosie, Thank you so much for the fantastic review! It is truly appreciated, and if you ever have any questions or concerns, please don't hesitate to reach out to us. You can send us a message on our Facebook page or email us at support@shoreusable.co.uk. We're here to help you! :) Best wishes, Hollie

Posted 3 weeks ago

“My house is filling up with sho products! They are strong, sturdy and lovely colours. I've given them to family and friends as well.. my favourite and latest is the newt which I've had in the yellow, peachy colour and now light green. They are always well packaged in boxes that are colour coded with the bottle inside, and always delivered in the time stated, thank you Sho!!! Xx”

Helpful Report

Posted 4 weeks ago

Hey, Thank you so much for taking the time to leave a review. Your feedback is truly appreciated and means a lot to us :) We're thrilled to hear that you're loving your SHO products and that they're working well for you! And thank you so much for being a returning customer, we truly value your continued support. If you ever need any assistance in the future or have any questions, please don't hesitate to reach out to us at support@shoreusable.com. Wishing you an incredible day! Hollie

Posted 3 weeks ago

“I haven’t used the thermal food containers yet as they are Christmas presents but I’m really looking forward to having hot meals at work thankyou in anticipation of using them”

Helpful Report

Posted 4 weeks ago

Hey Jennifer, Thanks so much for your lovely review! I hope the recipients of the gifts love them! If there is ever anything we can help with don’t hesitate to contact us on our Facebook page or email us at support@shoreusable.com Best wishes, Hollie

Posted 3 weeks ago

“On our 4th cup great mugs 👍”

Helpful Report

Posted 4 weeks ago

Hi Brian, Thanks so much for the 5 stars! We’re so pleased you’re happy with your order. Let us know if there’s ever anything we can help with! Have a lovely day, Hollie

Posted 3 weeks ago

“Sorry, haven't used it yet as I have bought it as a present. However, it looks great and I am sure my Daughter will love it.”

Helpful Report

Posted 4 weeks ago

Hello Marie, Thanks so much for taking the time to leave a review! Really is appreciated, and if you ever have any questions or issues pop us a message on our Facebook page or email us at support@shoreusable.com :) Best wishes, Hollie

Posted 3 weeks ago

“I bought the Sho flowery coffee cup and it arrived just in time for me to use while I had the flu and was a godsend for lemon and honey drinks while I was in bed…however I have just seen it came with a straw which I didn’t receive and would have been very useful….the only reason I’m not giving it five stars and will be getting in touch with Sho directly about.”

Helpful Report

Posted 4 weeks ago

“Brilliant for keeping cold drinks cold but not quite so good for hot drinks. I use mine when on the golf course and after a couple of hours on the course, my drink is warm rather than as hot as I would hope.”

Helpful Report

Posted 4 weeks ago

“Just love my bottle”

Helpful Report

Posted 4 weeks ago

Hey, Thanks so much for the 5 stars! We’re so pleased you’re happy with your order. Let us know if there’s ever anything we can help with! Have a lovely day, Hollie

Posted 3 weeks ago

“love sho, I have far more than I ever need, think i'm at about 9 every time I order I have to get one for home and one to leave at work , the odd one is the one I purchased for my husband, they keep my hot drinks hot and my cold one cold even the icecubes last all day”

Helpful Report

Posted 4 weeks ago

Hi Tracey, Thanks so much for the 5 stars! We’re so pleased you’re happy with your order. Let us know if there’s ever anything we can help with! Have a lovely day, Hollie

Posted 3 weeks ago

“Ordered a cup which unfortunately got lost in the post by Royal Mail, I emailed sho and they sent a replacement out asap very good customer service”

Helpful Report

Posted 4 weeks ago

Hi Debbie, Thank you so much for your glowing review! We really appreciate it! If there is ever anything we can do for you or if you have any questions, just send an email to support@shoreusable.com and we’ll be able to help you out. Have a great day! Best wishes, Hollie

Posted 3 weeks ago

“Just received my new sports water bottle, and a calix for my Dad who needed a new reusable coffee cup- splashed out on personalisation too as got great black Friday deals. Excellent service as always for excellent products.”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you so much for taking the time to leave a review. Your feedback is truly appreciated and means a lot to us :) We're thrilled to hear that you're loving your SHO products and that they're working well for you! If you ever need any assistance in the future or have any questions, please don't hesitate to reach out to us at support@shoreusable.com. Wishing you an incredible day! Hollie

Posted 3 weeks ago

SHO is rated 4.8 based on 29,709 reviews