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SHO Reviews

4.8 Rating 29,713 Reviews
94 %
of reviewers recommend SHO
4.8
Based on 29,713 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 28th November 2025
Kristen
SHO 5 star review on 16th November 2025
Millicent
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 24th October 2025
Stuart
SHO 5 star review on 12th October 2025
Sharon Stringwell
SHO 5 star review on 12th October 2025
Sharon Stringwell
1643
Anonymous
Anonymous  // 01/01/2019
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Brilliant service, quick delivery, quality products
Helpful Report
Posted 1 month ago
Hi Charlotte, Thanks ever so much for taking the time to leave a review, it really is appreciated :) I'm so happy to hear you're getting on so well with your SHO products! If there's ever anything we can do to help in the future, or if you have any questions, please pop an email across to support@shoreusable.com :) Have an awesome day, Ellie
Posted 1 month ago
I have not received this item I have paid for it’s a total rip off!
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Posted 1 month ago
Lightweight cup which keep my coffee hot for hours. As a Teacher I am not able to make cups of coffee as and when, this cup keeps me going easily for 2 hours till I have a break. Thank you😊
Helpful Report
Posted 1 month ago
Hey Patricia, Thanks so much for your lovely review! If there is ever anything we can help with don’t hesitate to contact us on our Facebook page or email us at support@shoreusable.com Best wishes, Hollie
Posted 3 weeks ago
Great got this for my daughter whom is a post lady and does not get proper breaks so taking this with some good hot soup will be great
Helpful Report
Posted 1 month ago
Hello Shirley, Thanks so much for the awesome review! Really is appreciated, and if you ever have any questions or issues pop us a message on our Facebook page or email us at support@shoreusable.com :) Best wishes, Hollie
Posted 3 weeks ago
Very good.
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Posted 1 month ago
Hey Dawn, Thanks so much for the review, really is appreciated by us here at SHO! Hope you have an awesome day :) Best wishes, Hollie
Posted 3 weeks ago
Brilliant hand bag size , brought two for presents
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Posted 1 month ago
Hey Christine, Thanks so much for the review, really is appreciated by us here at SHO! Hope you have an awesome day :) Best wishes, Hollie
Posted 3 weeks ago
Absolutley love my Newt bottle and on tenter hooks for a bigger size that can still work with carbonated pop. Only thing I would change is the caribeener is sh*t so I have a caribeener through a caribeener to hang the bottle from a harness.
Helpful Report
Posted 1 month ago
Hey Shaun, Thanks so much for the review, really is appreciated by us here at SHO! Hope you have an awesome day :) Best wishes, Hollie
Posted 3 weeks ago
I prefer the bottles to this mug/ cup as it is quite wide and difficult to hold
Helpful Report
Posted 1 month ago
Great company, quality products
Helpful Report
Posted 1 month ago
Hey Lorraine, Thanks so much for the review, really is appreciated by us here at SHO! Hope you have an awesome day :) Best wishes, Hollie
Posted 3 weeks ago
I bought a water bottle, a food flask and a coffee cup and I love each one of them. Coffee & food stay hot and the water bottle helps keep the water really cool. I’m delighted with the products, the delivery and how they were packaged.
Helpful Report
Posted 1 month ago
Hey Heather, Thanks so much for your kind review! It really means a lot :) If there is ever anything we can do for you, please pop us an email over to support@shoreusable.com. I hope you have an amazing day, Hollie
Posted 3 weeks ago
Paid £35 for a bottle that has lasted only 3 months. The lid has snapped off inside the neck of the bottle as I was doing it up. I have contacted support who initially asked me if I had dropped the bottle. When I said no, they offered me a replacement lid…. This does not help as I cannot get the broken lid out of the current bottle I have.
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Posted 1 month ago
Very good service
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Posted 1 month ago
Hey, Thanks so much for the 5 stars! We really appreciate it :) Have a lovely day, Hollie
Posted 3 weeks ago
Brilliant bottle, keeps ice for 48 hrs
Helpful Report
Posted 1 month ago
Hey Brian, Thanks so much for your kind review! It really means a lot :) If there is ever anything we can do for you, please pop us an email over to support@shoreusable.com. I hope you have an amazing day, Hollie
Posted 3 weeks ago
Marketing very good.
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Posted 1 month ago
Excellent food flasks
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Posted 1 month ago
Hey, Thanks so much for the 5 stars! We really appreciate it :) Have a lovely day, Hollie
Posted 3 weeks ago
I was really excited for the bottle because of how easy it will be to wash it regularly as well as how environmentally friendly it is. But dissapointed at the fact that it pics up stains & dust quite easily (mostly the silicon part) and the sipping lid quite easily loosens up as well. Overall not too bad, but I wish I just got the normal bottles that im used to using! :(
Helpful Report
Posted 1 month ago
Not a fan of these I’m afraid, the drinking cup is messy for having hot drinks, and the flask didn’t keep the soup hot by lunch time😕
Helpful Report
Posted 1 month ago
Lunch flasks are really good, really pleased and helped keep my son's lunch hot. The metal folding spoon is not so great though, won't stay open through usage and hard to use when trying to get food from the very bottom of the flask. I love the Pacto cup, no more cold beverages for a busy mum.
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Posted 1 month ago
These are amazing bottles , I particularly love my latest one that fits into the drinks holder everywhere & the handy carrying handle. My water stays cold all day too!
Helpful Report
Posted 1 month ago
Hi Katie, Thank you so much for the fantastic review! It is truly appreciated, and if you ever have any questions or concerns, please don't hesitate to reach out to us. You can send us a message on our Facebook page or email us at support@shoreusable.co.uk. We're here to help you! :) Best wishes, Hollie
Posted 3 weeks ago
My sho is fantastic great enjoying a hot meal at lunch time
Helpful Report
Posted 1 month ago
Hi Lucy, Thank you so much for your glowing review! We really appreciate it! If there is ever anything we can do for you or if you have any questions, just send an email to support@shoreusable.com and we’ll be able to help you out. Have a great day! Best wishes, Hollie
Posted 3 weeks ago
SHO is rated 4.8 based on 29,713 reviews