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SHO Reviews

4.8 Rating 28,859 Reviews
95 %
of reviewers recommend SHO
4.8
Based on 28,859 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 27th July 2025
Karl
SHO 5 star review on 26th July 2025
Ruth
SHO 5 star review on 15th July 2025
Chrissy Ward
SHO 5 star review on 27th June 2025
Linsey
SHO 5 star review on 12th June 2025
Sam
SHO 5 star review on 11th June 2025
Maryanne
SHO 5 star review on 30th May 2025
Sharon
1623
Anonymous
Anonymous  // 01/01/2019
Item is as expected however delivery was significantly delayed
Helpful Report
Posted 2 years ago
Good communication. Advised me when the items will arrive. Good range of products
Helpful Report
Posted 2 years ago
I ordered a few bottles two weeks before I needed them to take with me abroad as gifts as the site said they despatched within 2-3 days but they weren’t despatched for 6 days. I understand it was December and a busy period but I would’ve appreciated some communication. It all turned out well in the end as they literally arrived 15 minutes before we left for holiday 😮‍💨. Bottles look great and in nice packaging 👍🏼
Helpful Report
Posted 2 years ago
Drinks bottles look good, have not tried them out as bought as Christmas presents, but after a long wait they finally arrived just in time for Christmas, I would suggest they use a different courier from Royal Mail.
Helpful Report
Posted 2 years ago
Can not comment on this item as it is a Christmas gift for a friend. But all her work colleagues have them and recommend it.
Helpful Report
Posted 2 years ago
I have tried this a few times now both pre heated and unheated. It doesn’t stay warm for 10 hours. It’s luke warm in 4:5 hours. Which is a shame.. it’s very pretty we had lilac and I’m sure we will use it in the future! But it may be something I use rather than the little one.
Helpful Report
Posted 2 years ago
Appears to be good quality although I haven't had chance to use it yet.
Helpful Report
Posted 2 years ago
Products seem good on first look. Delivery took ages even before the strikes which was very disappointing as a gift and was late.
Helpful Report
Posted 2 years ago
Products are great Service is terrible And it’s not the postal strike to blame
Helpful Report
Posted 2 years ago
The actual item is amazing (Pacto). This is the 5th one I have ordered. However, the delivery was horrendous. It took over 3 weeks to arrive. I appreciate there have been strikes but I didn’t wait anywhere near as long with other online orders.
Helpful Report
Posted 2 years ago
Sorry but haven’t received it yet
Helpful Report
Posted 2 years ago
Bought a few of these SHO bottles for my granddaughter as a gift for Christmas. so not able to give my opinion yet though i am not happy to find they are not spill proof.
Helpful Report
Posted 2 years ago
Loved the packaging and customer service. I ordered the mystery box and was pleasantly surprised at the products. Only problem was as a new customer I was not sure what the products were used for and how they were sealed. I will await a reply from Sho.
Helpful Report
Posted 2 years ago
My mystery box arrived today with three very nice items. Disappointed that the ‘accessory’ was a top that didn’t fit any of the other items - what is the point?
Helpful Report
Posted 2 years ago
I ordered a mystery box and the three main products are lovely, however it was a shame the sports lid accessory I received isn’t compatible with any of them so is useless unless I buy the sports bottle to go with it. Mystery box was a great idea but a little more thought into how/if the products are compatible would be better.
Helpful Report
Posted 2 years ago
I love my Calix cup. I make my coffee at 10.40 during break working in a primary school. Drink is still hot enough and fresh at 3pm. I’ve bought for 4 other colleagues as gifts and they all agree it was the best gift. I’d just like a lid that closes completely - then would be 5 stars!
Helpful Report
Posted 2 years ago
I was really impressed by contents of the mystery box real value for money. I didn't know what to expect when ordering but so surprised when I received a Food flask, but and a 2.0 original, highly recommend the only thing that is not so good is the free delivery took over a week for parcel to arrive.
Helpful Report
Posted 2 years ago
A good solid jar, nice to hold and doesn't feel uncomfortable to touch with hot liquids. However, I dislike that there is no 'lid'. The lip/mouth part is always open so unless you carry it upright at all times, it can spill. Keeps contents hot for about an hour, warm for two hours or so but I think if you could close the lip/mouth, it would stay hot a lot longer.
Helpful Report
Posted 2 years ago
Purchased as gifts so hard to review myself But they all look great and I'm sure my friends will love them.
Helpful Report
Posted 2 years ago
Good , but the steel lid makes the lip burn if you are not careful
Helpful Report
Posted 2 years ago
SHO is rated 4.8 based on 28,859 reviews