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SHO Reviews

4.8 Rating 28,863 Reviews
95 %
of reviewers recommend SHO
4.8
Based on 28,863 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 28th July 2025
Gabrielle
SHO 5 star review on 27th July 2025
Karl
SHO 5 star review on 26th July 2025
Ruth
SHO 5 star review on 15th July 2025
Chrissy Ward
SHO 5 star review on 27th June 2025
Linsey
SHO 5 star review on 12th June 2025
Sam
SHO 5 star review on 11th June 2025
Maryanne
1624
Anonymous
Anonymous  // 01/01/2019
I liked the SHO’s I got in the sale but I must admit I wasn’t impress with the packaging , just in a large brown envelope, I know the SHO’s themselves was in a cardboard tube but I think the other package should of been stronger.
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Posted 2 years ago
Bottle is great. Love the design. Really wish I'd bought the bigger bottle though
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Posted 2 years ago
Ordering was easy and it arrived quickly and undamaged.
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Posted 2 years ago
Product excellent but it took from email telling me it was on the way on the 19 Oct until 5 th Nov to arrive .
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Posted 2 years ago
I ordered the food flask keeps my food cold which is great. However the spoon/fork attached does not stay clipped in the top of the lid. The spoon is also become loose so when using it to eat it starts to fold which is annoying so I have to use a proper spoon.
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Posted 2 years ago
Fantastic products. Great prices (in the sale) Quick delivery
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Posted 2 years ago
I purchased the small bottles with the straw, the bottle is well constructed, the straw does not pull all your drink up, I have left a comment on Facebook, but heard nothing back.
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Posted 2 years ago
Great service, quick delivery in paper packaging. Thank you
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Posted 2 years ago
Great products
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Posted 2 years ago
Love my sho mug but dissappointed with the lid not being leak proof.
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Posted 2 years ago
Very good packing and good condition
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Posted 2 years ago
Absolutely love my bottle.. delivery took a while, but there were some strikes to contend with! Sadly my order was incomplete upon delivery, email took 3 days for a response but once I got a response the customer service was quick.
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Posted 2 years ago
I bought the tumbler for work and it's great at keeping my drink warm. My only complaint is that it doesn't have a spill proof lid which I couldn't tell from the pictures and I did need as I have to walk a long way from the kettle to my work place.
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Posted 2 years ago
Great company & service
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Posted 2 years ago
The bottles are fantastic- I can't fault them at all. My problem is that I bought the 500ml bottles so my little humans could take them to school but the relevant straw accessories have been out of stock for over month and no update despite signing up. I hope there is an update soon, otherwise they will be put to the back of the cupboard until they are older/ more accustomed to drinking from the wide neck which will be a real shame.
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Posted 2 years ago
No problems with the company.
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Posted 2 years ago
1st two straw lids for my kids’ bottles didn’t work, however Sho did send out replacements which are fine. Took 2/3 days to respond to queries.
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Posted 2 years ago
Keeps drinks hot.Would be great if you could purchase lockable spill proof lids and a removeable rubber grip / sleeve.
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Posted 2 years ago
Hi Louise, Thanks for your review :) I'm ever so sorry for any confusion caused when ordering the Calix. Unfortunately, at the moment it's not leak proof but we are hoping to release a spill proof lid in the near future. If you have any questions or queries, please pop us across an email to support@shoreusable.com :) Best wishes, Ellie
Posted 2 years ago
Reviewing specific product, see below.
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Posted 2 years ago
Brilliant!!
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Posted 2 years ago
SHO is rated 4.8 based on 28,863 reviews