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SHO Reviews

4.8 Rating 28,863 Reviews
95 %
of reviewers recommend SHO
4.8
Based on 28,863 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 28th July 2025
Gabrielle
SHO 5 star review on 27th July 2025
Karl
SHO 5 star review on 26th July 2025
Ruth
SHO 5 star review on 15th July 2025
Chrissy Ward
SHO 5 star review on 27th June 2025
Linsey
SHO 5 star review on 12th June 2025
Sam
SHO 5 star review on 11th June 2025
Maryanne
1624
Anonymous
Anonymous  // 01/01/2019
Good , but the steel lid makes the lip burn if you are not careful
Helpful Report
Posted 2 years ago
Products are brilliant, my only issue with SHO is they use Royal Mail whose delivery is unreliable and tracking isn’t accurate
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Posted 2 years ago
Really enjoyed using the Pacto cups. Coffee stayed hot. Great product
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Posted 2 years ago
Good customer service, well packaged, quick drluvery
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Posted 2 years ago
Lovely item, arrived quickly & well packaged.
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Posted 2 years ago
I have several sho products that i am very happy with, i have given some to my daughter, who is a teacher and finds them very useful and practical in the classroom. My only problem is the food flask seal keeps falling of with unfortunately renders soup a little luke warm .
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Posted 2 years ago
Very good
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Posted 2 years ago
SHO is a company that I would be wary of. They mis-sell and although their products are good and sturdy, they have lids that do not close and flasks that do not keep food hot as promised. Rubbish customer service, too.
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Posted 2 years ago
It doesn’t seem to keep my drinks as hot as my older flask of the same kind
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Posted 2 years ago
Love the bottles, great for me great as gifts! only down fall is my straw does not teach on either of my bottles..This is disappointing .
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Posted 2 years ago
Fabulous gift and recipient delight! I was a little sad as I ordered it with initials to be on - yet they were not! Too late to then sort as for a birthday gift! Great gift though and super product - teach me to order things further in advance 👍🏻
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Posted 2 years ago
Really pleased, but the situation regarding lids could be clearer on the website…
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Posted 2 years ago
Love most SHO items. The variety, colours and quality make them a good buy
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Posted 2 years ago
I like my coffee cup but would have been better with slide to cover the drinking part of top for you are walking with it
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Posted 2 years ago
I love the colours, feel and design of the 375ml flasks, and they're great for keeping cold things cold.
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Posted 2 years ago
Great looking bottle!! Great gift!!
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Posted 2 years ago
Does what it says. Keeps drinks nice & cold or hot. Delivery time could be better - had to wait a while for it.
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Posted 2 years ago
The bottle itself was absolutely fine however I actually had real problems opening the container it came in which meant it's a bit battered now which is a shame as it's for a Christmas present.
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Posted 2 years ago
Love it, easier to drink from but gets scratched easily and looks not great
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Posted 2 years ago
Lovely products in gorgeous colours, bought as gifts for my children, I dropped a star as one of the gift box lids was slightly damaged due to lack of padding in packaging.
Helpful Report
Posted 2 years ago
SHO is rated 4.8 based on 28,863 reviews