Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 45,888 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 45,888 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 17th September 2025

393

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Très bon site de mise en relation avec les transporteurs. Simple et efficace”

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Posted 4 months ago

“1st time using Shiply and thought the process was very well done. Will recommend and use again.”

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Posted 4 months ago

“Leider verzögerte sich die Sache, weil Zahlung per Lastschrift für die Anzahlung mehrere Tage gedauert hat. Ansonsten alles in Ordnung m”

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Posted 4 months ago

“Bisher immer gut geklappt”

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Posted 4 months ago

“Alles sehr gut abgelaufen”

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Posted 4 months ago

“Good platform.”

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Posted 4 months ago

“Giving you four stars because our transport provider did not have a way to communicate with us. I was sending him messages through your app and he was not receiving them. The driver was great though. I didn't use the Shipley email help service and did get a response from them but for some reason they could not provide our information to our driver.”

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Posted 4 months ago

“Trés bons échanges, sérieux et suivi avant et après Chauffeur à l'heure au départ et à l'arrivée.”

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Posted 4 months ago

“On the whole, everything as expected”

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Posted 4 months ago

“Plate-forme très pratique”

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Posted 4 months ago

“Easy to post and get pricing. Buy the time it is brokered out a few times not sure what you will get”

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Posted 4 months ago

“Muy buen servicio y el conductor muy profesional”

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Posted 4 months ago

“Buena plataforma si se sabe escoger bien el transportista y se sabe esperar hasta tener la presentación de varios presupuestos”

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Posted 4 months ago

“Was very helpful.”

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Posted 4 months ago

“Brauchbar als Plattform”

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Posted 4 months ago

“easy to deal with and web site was easy to use”

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Posted 4 months ago

“avec mon premier transporteur la transaction a echouée car en lituanie resultat j'ai perdu votre cote part sois 140,96 euros la pas tres content le 2eme situé dans le vaucluse super”

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Posted 5 months ago

“Good services, customer service is wonderful. The only complaint I have is that one of my previous shipping companies ended up losing their contract with Shiply due to company ethics, however I was never notified. If I hadn’t thought to reach out to Shiply myself I wouldn’t have known the company was not going to ship my Tiny home. In the future, for companies that lose their business with Shiply it would be nice if the scheduled clients with those companies would be notified to reschedule their shipments. However, once Shiply confirmed they were quick to refund my deposit and relist my request.”

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Posted 5 months ago

“1st time using SHIPLY. Overall, a good experience.”

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Posted 5 months ago

“The delivery was successfully completed today, the only reason for 4 stars was the lack of communication from the company, I always had to chase and communications had not been passed on to drivers.”

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Posted 5 months ago

Shiply is rated 4.5 based on 45,888 reviews