Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,503 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,503 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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401

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“es war alles zu unserer Zufriedenheit”

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Posted 1 year ago

“Estupenderrimo”

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Posted 1 year ago

“Excellent service and communication. Highly recommended and will use again. Thank you very much for taking such good care of the furniture.”

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Posted 1 year ago

“Good fast service. Thanks shiply”

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Posted 1 year ago

“Easy to work with. Super communicative- Was able to reach them at all times. Would def recommend!!”

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Posted 1 year ago

“Very professional and good communicators.”

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Posted 1 year ago

“Everything was perfect!”

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Posted 1 year ago

“Très pratique et rapide grâce à Shiply nous avons eu un transporteur très professionnel.”

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Posted 1 year ago

“Easy to use and plenty of estimates to choose from quickly”

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Posted 1 year ago

“Alles ok Danke”

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Posted 1 year ago

“Buena comunicación y cumpliendo correctamente los plazos de recogida y de entrega. Muy recomendable.”

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Posted 1 year ago

“A quick and effective tool to get the shipping quotes I needed in short order. The service I ended up contracting held up to my expectations and then some.”

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Posted 1 year ago

“As soon as I put my request in I had people respond with quotes so plenty of choice there. The firm I chose were amazing and picked up my item late in the evening so it wouldn't be left outside for next day collection. We were in constant touch and item was delivered to me in good condition by happy people. Amazing.”

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Posted 1 year ago

“Very nice service!”

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Posted 1 year ago

“Sehr kundenfreundlich, einfach in der Handhabung!! Absolut seriös. Absolut empfehlenswert 👍🏻!”

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Posted 1 year ago

“Ich kannte Shiply vorher nicht. Bin über eine Googlesuche zu Shiply gekommen. Die Aufgabe der Suchanfrage für unseren Autotransport war total einfach. Angebote kamen schnell und die Kommunikation über die Nachrichtenfunktion lief auch super. Die einzige Kritik, die ich habe, ist der Preis für die Vermittlung die Shiply. Den finde ich sehr hoch. Beim meinem Auftrag waren es über 20%.”

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Posted 1 year ago

“bonne première expérience”

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Posted 1 year ago

“We used Shiply to move my daughters car with a bad engine. i explained all the info, got some good quote and the company, Xpedited did a great job. quick and efficient with the appropriate amount of communication. I was very happy and will use Shiply again.”

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Posted 1 year ago

“Was such a easy process , they kept us updated , arrived on time , did a great job so can’t fault them Great service”

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Posted 1 year ago

“The Porsche Panamera arrived damaged - over 2,5k. Shiply says "we have nothing to do with this, we are not even a broker or intermediary of any sort" (what are they paid for then? They take almost 30% of the overall transport sum". The actual transport company says they are not responsible, they hired a driver. And the driver doesn't respond. In the end you are stuck with everyone pointing fingers at each other - how convenient! DO NOT USE THEM - BOOK DIRECTLY WITH SOMEONE YOU CAN GRAB IF THINGS GO WRONG!”

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Posted 1 year ago

Hi, We’re truly sorry to hear about the damage to your vehicle and the issues you've faced in seeking accountability. Shiply acts as a platform to connect customers with transport providers, and we do our best to vet providers to ensure quality service. However, we understand your frustration with the challenges in dealing with multiple parties involved in a delivery. For high-value items, we always recommend discussing insurance coverage directly with the transport provider before booking to ensure peace of mind. For additional protection in future shipments, you may want to consider our Shiply Protection Plan. This optional plan can provide extra security on top of the transport provider's insurance. If there’s anything further we can assist with, please contact our support team at support@shiply.com, and we’ll do our best to help facilitate communication with the transport provider. Kind Regards, Megan

Posted 1 year ago

Shiply is rated 4.5 based on 43,503 reviews